Great service and excellent workmanship overall. Completion took a bit longer since the extent of the repairs but very sitisfied in the end.
3/29/2019
Luis R. VERIFIED CUSTOMER
Vehicle Make : Jeep
I asked twice on two separate occasions if I would owe anything for the repairs done. It was a no fault case covered by Allstate. Both times I was told no. This past Tuesday I get a call from Apple Auto Body letting me know my 2009 red Jeep Liberty was ready ahead of schedule and to bring the money that the insurance gave me and that the outstanding amount the insurance would take care of it. I drop off the rental on Thursday afternoon. I got a ride to pick up my Jeep and arrive at about 5:00 PM and I am told that I owe $327. I was also told that if I wanted the amount disputed it would happen the next day since Allstate was closed and that I would get a ride home. He said he was trying to work with me. I dropped off the rental, don't get my car back, owe $327 and I cant go to work without a car. Not helpful. I asked ahead of time so I wouldn't have any surprises and holding my car ransom because Apple Auto Body couldn't provide me with the right information really upset me. FYI, the person I spoke with at Apple Auto Body assumed it was the female assistant that gave me wrong information. It was a guy who I spoke with on the phone.
3/8/2019
Maria R. VERIFIED CUSTOMER
Vehicle Make : Dodge
I would like to take a minute to thank everyone that was very helpful to me since day one. Calling me to inform me about every single detail about my car, keeping me updated in the progress. Thank you for being so nice and caring.
3/8/2019
Hugh A. VERIFIED CUSTOMER
Vehicle Make : Mercedes Benz
2/28/19 It's better than new. Thanks, Tim A.
2/28/2019
John W. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great Service, like always!
2/24/2019
Justin M. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Professional staff, courteous and attentive. Finished the job sooner than expected. Job well done.
2/17/2019
Regina C. VERIFIED CUSTOMER
Vehicle Make : BMW
Karen was a pleasure to deal with through the entire process. I send all my vehicles to Pete at Loyal for repairs. I would certainly use Apple Auto again.
2/2/2019
Evelyn N. VERIFIED CUSTOMER
Vehicle Make : Honda
Thank you Michael for the great job done in my vehicle. Your staff is very professional as well as friendly with the customers. I was fortunate to have received my car before the anticipated pick up date. A very satisfied customer. Happy New Year!
1/17/2019
Yasmine K. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Thanks for cleaning my car
1/13/2019
Paul L. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
GOOD WORK
12/25/2018
Richard F. VERIFIED CUSTOMER
Vehicle Make : Chrysler
No additional comments
12/19/2018
Rojellio R. VERIFIED CUSTOMER
Vehicle Make : Mitsubishi
Excellent professional courteous work!
12/14/2018
Jeffrey . VERIFIED CUSTOMER
Vehicle Make : Hyundai
The process was smooth and stress free. The staff is polite and professional. My vehicle was completed in the anticipated time frame initially given and looks perfect. Thank you!!!
12/11/2018
Susan K. VERIFIED CUSTOMER
Vehicle Make : Subaru
Very professional. Constant communication about vehicle status and friendly staff. Beautiful job ... looks like it never happened
11/22/2018
Laura G. VERIFIED CUSTOMER
Vehicle Make : Toyota
The customer service at Apple Auto Body is superb! All communication was professional and prompt; it could not have been an easier experience. They are also very accommodating.
Thanks so much!
11/18/2018
Peter C. VERIFIED CUSTOMER
Vehicle Make : Lexus
Awesome experience. Communication the best I’ve seen in a long time. Staff knowledgeable and friendly. Will recommend to anybody in need of car body work.
Thank You !
11/18/2018
Rafael T. VERIFIED CUSTOMER
Vehicle Make : Honda
The team at Apple was 100% professional and made my entire experience so simple. I dropped off the car and picked up the car they took care of everything else!
11/17/2018
David H. VERIFIED CUSTOMER
Vehicle Make : Ford
Excellent service, helpful staff.
11/15/2018
Frank U. VERIFIED CUSTOMER
Vehicle Make : Lexus
excellent service and work, very happy, thank u
11/13/2018
Rudy M. VERIFIED CUSTOMER
Vehicle Make : Nissan
Very professional! Always willing to all go above and beyond for their customers. Thank you!