We brought my car in after a fender-bender after seeing that Apple Auto Body is recommended by Allstate. Mike looked at my car promptly and said he would work directly with Allstate for payment. Apple continued to send me updates on the progress of my repair. The projected date was on a Tuesday. I told Mike that I had a road trip planned, and he was able to get my car back to me on Friday, four days before the projected date!!! The repairs were excellent AND my car was cleaned inside and out!!! I strongly recommend Apple Auto Body to anyone needing timely, professional and courteous repairs!!!
7/27/2018
Frieda W. VERIFIED CUSTOMER
Vehicle Make : Toyota
Beyond amazing work. Just wondering why the "maintenance required" light is on. Help,
Frieda
7/26/2018
**** M. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Although I did receive updates relating to the repair status the estimated completion date changed twice. It would be helpful if the customer was informed why the change was required. Additionally, in the last update I received I was advised my car was 'ready to come home' and I could arrange to pick it up the next day. I called Apple the next morning to be certain the car was ready before making the trip and I was advised by a very nice young lady that the car was in fact not ready for pick up yet since they still needed to complete the NYS Inspection I had asked to be done when I dropped the car off for repair. If I had called to verify the vehicle was 'ready to go home' I would have had an issue returning a car rental.
7/16/2018
Kathleen A. VERIFIED CUSTOMER
Vehicle Make : Ford
Very kind, courteous and caring. Easy to work with. Thank you to Mike and his coworker.
7/10/2018
Frederic K. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very caring of all my needs
6/8/2018
Robert S. VERIFIED CUSTOMER
Vehicle Make : Nissan
Excellent experience from beginning to end. Very honest and upfront with all pricing. I feel they went above and beyond with dealing with insurance company
5/29/2018
Robert C. VERIFIED CUSTOMER
Vehicle Make : Hyundai
The repair looks great! And I know, when you take a damaged car in for an estimate for repair, the repair time is also only an estimate - mine ended up extended. But some people (not me - I had an extra car I could, and had to, rely on) might be banking on that estimate so they can get back to their normal routines - very important after the trauma of a car accident. Anyway, many thanks for your good work!
5/22/2018
Barry S. VERIFIED CUSTOMER
Vehicle Make : Jeep
You’re the greatest!
5/5/2018
Fausto P. VERIFIED CUSTOMER
Vehicle Make : Honda
The continuous updates on the progress of the work was outstanding. It made me feel like I was part of the process. Great final job!!!
4/22/2018
Michael M. VERIFIED CUSTOMER
Vehicle Make : Honda
Great customer service.
4/18/2018
Chris K. VERIFIED CUSTOMER
Vehicle Make : Ford
mike handled everything professionally and exact to his stated time of repair completion. very satisfied
4/3/2018
Randall I. VERIFIED CUSTOMER
Vehicle Make : Suzuki
Mike was great from beginning to end. So was the pleasant woman who greeted me in the beginning, and presented me, at the end, with the paperwork for signature and, ultimately, my keys. My vehicle was cleaned, inside and out. I feel as if Apple auto body went well over and above and provided an excellent experience overall. Would definitely go back to Apple Auto body. Randall F. Inniss
3/24/2018
Jake W. VERIFIED CUSTOMER
Vehicle Make : Mitsubishi
The text message updates were incredibly helpful. You also followed up with a personal phone call besides the text messages. I was thoroughly impressed with the handling from the minute I placed a phone call until the moment we picked up the car. In closing I will probably not go any further than Apple Auto Body for any of my car needs. Thanks again.
2/15/2018
Willaim W. VERIFIED CUSTOMER
Vehicle Make : Ford
Good job
1/20/2018
**** E. VERIFIED CUSTOMER
Vehicle Make : Buick
The car was done five days before the original expected date. It runs beautifully and looks great. I will recommend Apple to everyone I know. The service was outstanding.
12/2/2017
Phyllis A. VERIFIED CUSTOMER
Vehicle Make : Infiniti
My car was not only repaired but washed and shined. I was very pleased and surprised at the quick service. Thank you
11/3/2017
Lisette N. VERIFIED CUSTOMER
Vehicle Make : GMC
They were great. Extremely understanding caring and professional. Slways kept me informed and the work was outstanding.
10/29/2017
Richard D. VERIFIED CUSTOMER
Vehicle Make : Lexus
Although it took a long time, the team kept in constant contact and was very nice.
10/16/2017
Patrick A. VERIFIED CUSTOMER
Vehicle Make : GMC
Great work!
9/28/2017
Ina T. VERIFIED CUSTOMER
Vehicle Make : Nissan
Apple Auto Body is a well oiled machine! From beginning to end, the process was as smooth as can be. Everyone was a pleasure to deal with. The repair was perfect and I really appreciated having my car returned perfectly detailed. Thanks Apple Auto Body. Great job!