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Real Reviews from VERIFIED CUSTOMERS
Sean S. VERIFIED CUSTOMER
Vehicle Make : Ram
They **** worst company I’ve ever dealt with
4/21/2024
Angela F. VERIFIED CUSTOMER
Vehicle Make : Toyota
I was extremely dissatisfied. It took over 3months to repair the car. The initial estimate was around $1600. There were 4 additional estimates over those 3months,and the final cost was ridiculous amount way over the initial quote. Plus the windshield wá cracked by your repair team and not even noticed by your staff until the vehicle was picked up.
4/14/2024
Christopher S. VERIFIED CUSTOMER
Vehicle Make : BMW
Great job
3/15/2024
Matt N. VERIFIED CUSTOMER
Vehicle Make : Ford
Had answered this question in a text a few weeks ago but had runs in the paint on two different places. The biggest problem was not getting an estimated time of completion or updates during the repair. I called 3 times.
3/7/2024
Paul S. VERIFIED CUSTOMER
Vehicle Make : Honda
The body work seems great. The replaced parts seem secure and the paint matches up. I would have no problem telling anyone you all do quality work. I did have a couple of issues with some other things. When I arrived first thing that morning the car was sitting out in front of the offic unlocked. It had been in that spot since the previous day as it was covered in frost and the employee I spoke with stated it was parked there on the previous day. I spoke to this employee because he had to give my battery a jump. Before leaving my car with you all I had no issues with the battery and now it has died multiple times since, in spite of me putting it on charge. I am understanding of the fact it probably sat a lot during those two weeks and maybe the battery is getting older. That employee who gave the jump stated it was fine the day before. I did notice the radio station was changed and the fact it was on radio at all was strange. I assumed something reset when the battery died. However, the other times it has died since the car has still been on the usual bluetooth settings that I normally have and the radio station is not different. This leads me to believe someone was probably listening to the radio. Also, the back seat was down which I did think was odd because I have no clue why it would have needed to be down. After arriving home I lifted it up to find that the seat underneath was very dusty. I assume someone had the seat down for some unknown reason and then didn't see the mess underneath. There was also a plastic piece on the inside of the back door that was not secured so I popped it into place.
2/29/2024
Ardoth R. VERIFIED CUSTOMER
Vehicle Make : Honda
As I reported to my insurance company, I was completely satisfied by my experience with Gear Bothers Shop Inc.2. In fact, I was surprised at what a pleasant experience it was because of the great staff who were friendly and helpful. The whole process was seamless and a shiny clean car was returned to me! Thanks!
2/25/2024
Todd G. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
They worked with us through an insurance claim. Made sure we got exactly what we needed. Did a great job on our vehicle, and when we picked it up, the inside and outside were spotless!
11/22/2023
Troy J. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Did a great job in a short amount of time once the parts came in
10/20/2023
Drema W. VERIFIED CUSTOMER
Vehicle Make : Toyota
Will be back if need anything done
10/8/2023
Charles S. VERIFIED CUSTOMER
Vehicle Make : Ram
They assisted us very quickly and allowed us back on the road in a reasonable amount of time.
9/22/2023
Collin W. VERIFIED CUSTOMER
Vehicle Make : Subaru
best in town!
8/16/2023
Polly W. VERIFIED CUSTOMER
Vehicle Make : Subaru
Thank you!
7/30/2023
Kimberly D. VERIFIED CUSTOMER
Vehicle Make : Jeep
Yes
7/16/2023
Mary Ann. VERIFIED CUSTOMER
Vehicle Make : Subaru
Very informative and courteous when I called to check on parts status. The vehicle looks like new. Can't even tell there were ever any damages. Rental car procedures very convenient and quick. I will recommend their services to friends and family.
6/2/2023
Bobby H. VERIFIED CUSTOMER
Vehicle Make : Honda
Friendly , fast appraisal and started right away on my car when other shops said two weeks just to look at my car , kept me updated , and much more!!
5/18/2023
Travis B. VERIFIED CUSTOMER
Vehicle Make : Jeep
It was mentioned the repair may take 3-4 weeks but they were concerned my brakes may have been affected by the wreck. They asked me to bring it in sooner so they could look at it. I was getting texts of the status when I got the notice it was ready for pickup it was completely repaired. Great work and very timely.
5/1/2023
Timothy Y. VERIFIED CUSTOMER
Vehicle Make : Toyota
Overall happy with the bodywork, but took 90 days to get our vehicle back. Only communication was us calling the shop every 14 days to check in. After it was complete, We found someone else's health insurance cards in the car afterward and an extra bolt left under the hood that rattled out while driving.
4/13/2023
Adelena R. VERIFIED CUSTOMER
Vehicle Make : Toyota
My car looks like a new car. Thank you for all your hard work.
4/3/2023
Tonya R. VERIFIED CUSTOMER
Vehicle Make : Honda
The car was totaled, so im assuming you guys did a thorough inspection of all damages.
3/15/2023
William M. VERIFIED CUSTOMER
Vehicle Make : Honda
Amazing job super easy great people
2/21/2023