Ive been dealing with quality issues related to a repair at accurate for over 5 months. Still awaiting a call back from my rep on next steps
3/5/2022
Thorsen W. VERIFIED CUSTOMER
Vehicle Make : Ford
Everything was fine for repairs, but the batter was dead on arrival and after driving home it was dead again. Could have at least warned me that I needed a new battery or replaced it themselves, I had no idea it was an issue until trying to start the vehicle the next day and was late for an appointment.
3/4/2022
Carol Ann. VERIFIED CUSTOMER
Vehicle Make : Acura
We have had several occasions to use the services of Accurate Auto Body and have always had excellent service and workmanship on our vehicles. This latest time Jackson was our representative and he went out of his way to keep me informed and work with the insurance company with our best interests in mind. Again we are extremely pleased with the results. Thanks you.
2/14/2022
Jill H. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Prompt and professional
2/12/2022
Robert H. VERIFIED CUSTOMER
Vehicle Make : Vehicle
We are amazed at your service. The work is impeccable. Still can't believe how quickly the repairs were done. Your billing department took care of all the insurance paperwork and hassle saving us from countless headaches. Thank you all such!
1/13/2022
Mary K. VERIFIED CUSTOMER
Vehicle Make : Subaru
Randy White and everyone else at Accurate were wonderful!
1/9/2022
Robert S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everything was very good except for the long wait for repair - probably due to circumstances beyond the shop's control - covid, etc.
1/6/2022
Wesley M. VERIFIED CUSTOMER
Vehicle Make : Volvo
I can’t tell that the car was damaged. The repairs look great!
12/19/2021
Alex S. VERIFIED CUSTOMER
Vehicle Make : Ford
Already answered on the first survey
12/18/2021
Mihail O. VERIFIED CUSTOMER
Vehicle Make : Ford
Great job
12/13/2021
Vince W. VERIFIED CUSTOMER
Vehicle Make : Vehicle
The repair was done well. No complaint. However, he charges were apparently well above standard and customary according to my insurance company, and I had to pay MUCH more out of pocket than my deductible. (I believe it. This was a small dent with no internal structural impact.) I get that this also reflects on the insurance company, however, I feel that access to my car was used as leverage in a dispute between AAB and my insurance company. I resent being put in the middle of it, and would council others to get more estimates before committing to AAB for a repair.
12/5/2021
Devarshi D. VERIFIED CUSTOMER
Vehicle Make : Subaru
It was great that all conversations were very clear and professional, and there were no surprises. Thank you.
12/3/2021
Martin W. VERIFIED CUSTOMER
Vehicle Make : Subaru
The interaction with Geico kept my car in the shop over a month. They blamed you, but I heard different. Repair looks good but the delay was very taxing.
11/29/2021
David B. VERIFIED CUSTOMER
Vehicle Make : Toyota
The door on return was not assembled correctly and caused a loud windy sound when driving. After back and forth with Accurate saying its not their fault its the windshield, I finally got someone to take the door off and see that infact parts were missing. While the wind sound is better, it still is not entirely resolved.
11/18/2021
Kathleen D. VERIFIED CUSTOMER
Vehicle Make : Subaru
Jackson rocks
11/5/2021
Kathleen D. VERIFIED CUSTOMER
Vehicle Make : Subaru
Jackson rocks
11/5/2021
Kathleen D. VERIFIED CUSTOMER
Vehicle Make : Subaru
Jackson rocks
11/5/2021
Melissa M. VERIFIED CUSTOMER
Vehicle Make : Audi
Thank you for making the process easy and working directly with my insurance company. I appreciate the accurate estimate and updates along the way. It was also nice that your estimated time needed was accurate. Thanks for doing a great job! The car looks and drives like it did before the accident.
10/22/2021
Anu R. VERIFIED CUSTOMER
Vehicle Make : Toyota
Estimates were lowest among several places I checked and scheduling was quick and accurate. Work was done very well.and completed on time. Completely satisfied and highly recommend this place for collision repairs.