I wish the completion of repairs and pickup could have been more exact.
8/15/2017
Tj B. VERIFIED CUSTOMER
Vehicle Make : Chrysler
You guys were very friendly,fast lovedddd the vehicle thank u
7/29/2017
Bailey B. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Very nice ppl and great communication
7/25/2017
Jason P. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great job to all involved!!!!!
7/20/2017
Gary S. VERIFIED CUSTOMER
Vehicle Make : Dodge
Paint job is not even close. I will be calling about this next business day
7/10/2017
Anthony U. VERIFIED CUSTOMER
Vehicle Make : Nissan
Great service, friendly staff, definitely will be back if I ever need service.
6/30/2017
Bryan B. VERIFIED CUSTOMER
Vehicle Make : Ford
Upon initial inspection, the car looks brand new. i have no complaints as I sit here and write this
6/30/2017
Kyle B. VERIFIED CUSTOMER
Vehicle Make : Ford
The car's exterior looks absolutely wonderful. It is better than expected. However, I would have liked if the staff had been more diligent while putting the vehicle's interior back together. My head rest in the back seat passenger side was not put back, the c pillar interior panel on the passenger side now has a broken clip and grease finger prints on it (the interior is cream color), and the rear window had what appeared to be dried sweat over a good portion of the inside. Finally, before my vehicle was brought to Kistler for body work it had edge guards on all four of the doors, those were removed and not replaced. I did communicate with Annie, I believe her name is, regarding the door guards. She told me that she would order them and give me a call when the parts came in. I do not wish to get anybody in trouble, and overall I am very satisfied. I do hope that the small issues that I do have get resolved. It would be greatly appreciated.
6/21/2017
Jessica G. VERIFIED CUSTOMER
Vehicle Make : Jeep
Repair looked great. Especially grateful to them for straightening up the clutter in our vehicle. Very unnecessary but very much noticed and appreciated.
6/21/2017
Michael K. VERIFIED CUSTOMER
Vehicle Make : Lincoln
I am very disappointed in the condition of the paint on the quarter panel near the trunk. There was nothing wrong with it when I brought the car in now it looks lousy.
6/15/2017
Timothy A. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Very Happy
6/10/2017
Dorothy B. VERIFIED CUSTOMER
Vehicle Make : Lincoln
Excellent experience and having the car vacuumed and cleaned was a great surprise bonus !
6/9/2017
Leonard C. VERIFIED CUSTOMER
Vehicle Make : GMC
Great job!!!
6/9/2017
Ronnie S. VERIFIED CUSTOMER
Vehicle Make : Saturn
Issue wasn't resolved after work was performed and paid for. Was told over the phone that the issue was resolved, but after picking up my vehicle I discovered that was not the case
6/9/2017
Lynn P. VERIFIED CUSTOMER
Vehicle Make : Ford
No need to call, there was 2 blemishes on the paint job. They buffed the one out before we left. The other one we was told they would have to completely re paint. My concern is it slow down have been checked really good before we were called saying it was done. We chose not to have it re-painted because we was reassured that it would not affect our lease at the end of the lease. Thank you
6/8/2017
Rick K. VERIFIED CUSTOMER
Vehicle Make : Ford
Car looks great.
6/8/2017
Robby W. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I could not be happier with the outcome of my car. It actually looks better than when I bought it. It looks like a new car now. The Body Shop people and the Geico representative did an excellent job. I have to admit I was a little bit apprehensive about taking a GM vehicle to a Ford dealership but you guys really did an excellent job. Thank you.
5/17/2017
Kelley C. VERIFIED CUSTOMER
Vehicle Make : Ford
It's nice to only have one stop for an insurance claim instead of 3.
5/5/2017
Tammy D. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Thank you so much for making this so easy. I am extremely satisfied with your customer service and the repairs completed. I would definitely recommend you to others.
5/2/2017
Paul V. VERIFIED CUSTOMER
Vehicle Make : Jeep
Given the fact that my Jeep is seven years old and that was starting show its age. Not only was the body repair was flawless my Jeep looks really good. That reflects in the commitment and professional standards that were exemplified by the kistler and enterprise crew.. thanks for a job well done...