O boy i not even know how start i am glad I am not the one pay for the services,but I appreciate how great the customer service was,when a come with parts I was charged and never replaced and the or the quality of the work was a big downside unfortunately.i am waiting for the pictures to load the before and after I think I will prefer have the car with the damage vs what the fix cost.i believe the mechanic need to be more aware what is under or inside the car,like in my case I painted line and mark the parts with my initial to see what was replaced vs what was charge.but office person was really great.
7/26/2021
Jerry M. VERIFIED CUSTOMER
Vehicle Make : Honda
Well done. Thank you for the prompt service.
7/18/2021
Ellen W. VERIFIED CUSTOMER
Vehicle Make : Toyota
Monika is great.
7/12/2021
Christopher J. VERIFIED CUSTOMER
Vehicle Make : Kia
Top notch workers! great place ...
7/9/2021
Charles K. VERIFIED CUSTOMER
Vehicle Make : Ford
Not the best troubleshooters but works for other people i guess
7/3/2021
Deborah P. VERIFIED CUSTOMER
Vehicle Make : Jeep
The work on my car was cheaper than expected. When I got my car it was detailed, smelled and looked like a new car!
7/1/2021
Monica M. VERIFIED CUSTOMER
Vehicle Make : Subaru
Thank you McCollum for taking care of the massive repairs required for my Subaru. Eli kept me updated constantly which was so reassuring. McCollum looked into any codes that popped up before giving my car a clean bill of health. You juggled dealing with my power of attorney, inconsistent communication with me due to deployment, and did your best to save me money wherever you could on a huge repair. I truly appreciate you guys, your patience, and your expertise. I will always highly recommend you!
6/27/2021
Carmela L. VERIFIED CUSTOMER
Vehicle Make : Jeep
None
6/20/2021
Lina G. VERIFIED CUSTOMER
Vehicle Make : Dodge
1st time fixed my trunk was satisfied... this time went in for another issue. Basically the panel that was taken off by McCollum and put back on by McCollum is not fitting right! Could not fix and instead insinuated we must have done something or hit something. Either way I'm stuck with a poor fitting panel and possible out money to get a new one. Will not come back or recommend to anyone. Insurance company suggest poor workman ship. Agreed. Also forgot to reconnect my back up camera.
6/19/2021
Bryan S. VERIFIED CUSTOMER
Vehicle Make : Jeep
Yes, the repair is outstanding. My compliments to the individual(s) that performed the repair. Thank you. Bryan
6/13/2021
Eric H. VERIFIED CUSTOMER
Vehicle Make : Toyota
There was lack of communication when the job was done and when the rock protector would be put on.
When they put communication on the drivers side window it was not completely removed.
The radiator was replaced, but the engine was never cleaned.
6/5/2021
Kyle E. VERIFIED CUSTOMER
Vehicle Make : Jeep
Desk staff is super
6/4/2021
Jack D. VERIFIED CUSTOMER
Vehicle Make : Buick
Would like a loner car instead of a rental
6/2/2021
Keith H. VERIFIED CUSTOMER
Vehicle Make : Toyota
Disappointed the scratches on the passenger rear side did not appear to be addressed.
5/29/2021
Chris V. VERIFIED CUSTOMER
Vehicle Make : Ford
Great service
5/21/2021
William P. VERIFIED CUSTOMER
Vehicle Make : Honda
Great Customer Service
Great Repair Work
Pretty hard to beat
5/11/2021
Daryl L. VERIFIED CUSTOMER
Vehicle Make : Toyota
My experience with the McCollum team was a very good one. From the office staff to the repair technicians, I was treated with courtesy and professionalism and the work done was top quality and timely. I was kept abreast of the work progress through timely phone texts/messages. They even washed my truck after they were finished. Awesome job, McCollum! When I need work done in the future, McCollum Auto Body will be at the top of my go-to list.
4/27/2021
Tom N. VERIFIED CUSTOMER
Vehicle Make : Toyota
Monika was friendly, courteous and kept me fully informed .
4/22/2021
Joseph A. VERIFIED CUSTOMER
Vehicle Make : Honda
As always Mccollum Auto Body service was excellent and their staff very friendly and courteous.