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Real Reviews from VERIFIED CUSTOMERS
Curtis C. VERIFIED CUSTOMER
Vehicle Make : Toyota
You And USAA are a Greatest team !
5/14/2019
Jooyeon H. VERIFIED CUSTOMER
Vehicle Make : Kia
Thank you for all the detailed updates and completing the work on time!
5/12/2019
Sydney J. VERIFIED CUSTOMER
Vehicle Make : Kia
I thought that they did a great job at answering my questions on timing. Also, the radio was not working when I picked it up and I took it back in right away and it was fixed in less than 10 minutes.
5/9/2019
Keesun B. VERIFIED CUSTOMER
Vehicle Make : Audi
Thank you for all your services.
5/2/2019
Veasna Q. VERIFIED CUSTOMER
Vehicle Make : Kia
A little surprised to find all the empty boxes and damaged parts in the rear of the vehicle, an explanation of why, would’ve been nice, other than that so far very satisfied.
5/1/2019
James R. VERIFIED CUSTOMER
Vehicle Make : Subaru
Very quick turnaround and excellent service from Dan.
4/29/2019
Holly C. VERIFIED CUSTOMER
Vehicle Make : Honda
Thank you
4/28/2019
Rajit N. VERIFIED CUSTOMER
Vehicle Make : Acura
Exceptional service. Fantastic follow-up/communication from Dion. All in all, a wonderful experience. Thanks.
4/28/2019
Brian H. VERIFIED CUSTOMER
Vehicle Make : Lexus
Great communication. Car look great. Thanks!
4/28/2019
Alan D. VERIFIED CUSTOMER
Vehicle Make : Nissan
looks like new
4/26/2019
Danielle A. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The entire team was great from start to finish.
4/24/2019
Haley H. VERIFIED CUSTOMER
Vehicle Make : Hyundai
The only thing I would say I would improve on would be more updates on the repairs of my car. No one called me once after I dropped off the car even though I was told I would receive updates by phone calls as well as automated text messages. I had to call them to schedule a pick up time once I received an automated text message alerting me the car was ready. I just wish there had been better communication. The car looks great though.
4/23/2019
Ravi Kumar. VERIFIED CUSTOMER
Vehicle Make : Mercedes Benz
There have been no problems though it has been only a few hours. The body, interiors and car wash look good.
4/17/2019
Wen-jie S. VERIFIED CUSTOMER
Vehicle Make : Honda
I am happy with April 2019 repair. I was not happy with Dec 2017 repair not happy with how Abra deal with warranty under Precision.
4/17/2019
Rosemary R. VERIFIED CUSTOMER
Vehicle Make : Ford
Everybody was so friendly!! The best was the communication regarding the progress of my vehicle...definite A+
4/12/2019
Evan L. VERIFIED CUSTOMER
Vehicle Make : Subaru
This is my first service with Abra, and it’s all wonderful. Easy for drop off and pickup, always got the update and stuff are friendly. Especially Rob the technician could give additional suggestions on the other scratches on the car. Good experience!
4/7/2019
Jessica M. VERIFIED CUSTOMER
Vehicle Make : Mini Cooper
Staff was incredibly friendly and communicative, giving me frequent texts with status updates on the stages of repair my car was in. No long waits at either drop off with inspection on site or pick up. Fantastic repair!
4/7/2019
Marie Q. VERIFIED CUSTOMER
Vehicle Make : Honda
Megan was very detailed and professional by frequent updates and going through all repairs when I picked up my car. I left my garage remote in my rental and she went over and beyond by calling me back to tell me that she will have it back at abra when I bring back my car for a missing part. Since bringing in the car to the very end, I did not have to follow up at all. Please let Megan know I appreciate her very much
4/6/2019
Yvonne S. VERIFIED CUSTOMER
Vehicle Make : Mercedes Benz
Customer service was STELLAR! The attention to detail in keeping the customer inform on status of repair was amazing! I received daily messages from Megan explaining each day's progress....it was so comforting to be in the loop and knowing the end was near! Well done! Thank you!
4/5/2019
Tod R. VERIFIED CUSTOMER
Vehicle Make : Subaru
I’ve only done a cursory inspection, but what I did see was pleasing. Thanks
4/3/2019