Very thorough. Very professional. If you want your repair done right, go with Abra.
3/1/2018
Daniel S. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Great customer service!!!! ABRA took care of all the art; towing insurance etc. support and updates along the way we’re great. I have never had such complete and friendly customer service. The work is good too!
2/17/2018
Roxann D. VERIFIED CUSTOMER
Vehicle Make : Toyota
I got great service & communication from the staff and my car is back in great condition.
2/16/2018
* P. VERIFIED CUSTOMER
Vehicle Make : Toyota
Work is not yet complete. I need to have additional work done.
2/15/2018
Ron P. VERIFIED CUSTOMER
Vehicle Make : Kia
Loved the communication! Made it very easy. Even set up a rental for me!
2/2/2018
Elizabeth A. VERIFIED CUSTOMER
Vehicle Make : Toyota
Harry is fantastic! He made everything super clear as far as the repairs were concerned, and had wonderful customer service skills! I appreciated his updates as the repairs were coming along and we are 100% satisfied with the work that was done. We even got our car back ahead of schedule!
2/2/2018
David S. VERIFIED CUSTOMER
Vehicle Make : Dodge
The car was scratched in three places during the repair. The rear hatch was covered with over spray. When I complained I was told I would have to bring it back in on a different day and further repairs would be attempted while I wait costing me further inconvenience.
1/28/2018
Shaun H. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
They did a nice job. They let me know every step of the repair.
1/27/2018
Forbes.alfredo Forbes,vickie. VERIFIED CUSTOMER
Vehicle Make : Honda
Lisa is great! Job well done.
1/26/2018
Fn Chloe. VERIFIED CUSTOMER
Vehicle Make : Dodge
The entire team was very helpful in explaining the process. They would consistently call and email with updates. I felt very safe and secure knowing my car was in good hands.
1/15/2018
Dennis R. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
This was my third repair from you guys and I have never been disappointed by you guys. Thanks so much!
1/13/2018
Pamela L. VERIFIED CUSTOMER
Vehicle Make : Ford
Wonderful service! Went above and beyond expectations! I really appreciated the daily report as to what stage of repair my car was in. They were very efficient as well as personable, which is a combination that's tough to beat! Thanks Stephanie and Lisa
1/11/2018
Shawn T. VERIFIED CUSTOMER
Vehicle Make : Honda
The service was performed quickly and with professionalism. I would recommend Abra to a friend or family member. Job well done!
1/10/2018
Alfred P. VERIFIED CUSTOMER
Vehicle Make : Suzuki
Great job enjoyed the updates by e-mail and phone.
1/5/2018
Kim P. VERIFIED CUSTOMER
Vehicle Make : Honda
My car looks great! ABRA got me in quickly and we're finished when promised. Everyone was friendly and professional.
12/31/2017
Robert W. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Thank you so much for the text messages and phone calls.
They reassured me that the work was being done.
The two staff members that I spoke with, Harry and Stephanie were kind and helpful.
12/9/2017
Cora R. VERIFIED CUSTOMER
Vehicle Make : Subaru
Good service for the vehicle and the customer.
12/8/2017
Heather S. VERIFIED CUSTOMER
Vehicle Make : Kia
The staff at Abra made my experience painless after coming there because of frustration from the dealership. Thank you Lisa and the team for making me feel at home :)
12/6/2017
Kelly L. VERIFIED CUSTOMER
Vehicle Make : Nissan
The customer service was wonderful! I dealt mainly with staci who was always delightful and helpful.
However when I got my car back the back windshield wiper did not work so I have to find time in my very unforgiving work schedule to return my car to an abra shop to have the wiper fixed.
11/29/2017
Barraugh.melissa D. VERIFIED CUSTOMER
Vehicle Make : Lexus
The staff at the Bremerton shop were friendly and professional. I appreciated the daily progress reports. I will definitely use ABRA again if needed and will recommend them to any of my friends looking for an auto body shop.