The job was done in a timely manner and we are grateful for that. Work was beautiful Thanks
3/12/2018
Arif H. VERIFIED CUSTOMER
Vehicle Make : Toyota
The process was flawless from the drop off to the pickup. After the repairs the car looks as good as new. Thank you!
3/6/2018
Nathan P. VERIFIED CUSTOMER
Vehicle Make : Dodge
Customer service was exceptional. Truck looks great. Time will tell the rest on the repairs, but would use you again.
3/1/2018
Jonathan D. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great!
2/27/2018
Juan G. VERIFIED CUSTOMER
Vehicle Make : Kia
Great through and through. Fast and reliable.
2/24/2018
Geico G. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
My car looks great and is really clean. Great communication throughout the process too.
2/20/2018
Mariah M. VERIFIED CUSTOMER
Vehicle Make : Kia
Excellent coustomer service
1/27/2018
Wendi F. VERIFIED CUSTOMER
Vehicle Make : Lexus
Just not a great experience arriving to drop my vehicle off and get a rental. Also, I had to come back because the repairs were not satisfactory and will still have to come back once more.
1/27/2018
Michael H. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I had to replace my license plates because they were lost there. I had to send the car back to the body shop to correct something that was suppose to be fixed.
1/9/2018
Natalie B. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
This was by far the most dissatisfying car repair experience I have had. It took over 2 weeks to have my car repaired due to the fact that your guys tried to forcefully put a piece on my car that did not fit. This delayed the repair time and new VW parts had to be ordered and the process started over. At the beginning of this process, I informed Geico that VW parts would need to be ordered for my car, my recommendation was clearly ignored. When I picked the car up, there was more damage done to my car that was not there when I dropped it off. The handle used to slide the drivers seat chair back and forth was completely ripped off, the broken parts sitting on the floor of the car. I went to open up my trunk and there were more large miscellaneous car parts in my trunk. To say that I am disappointed or not satisfied would be a grave understatement. Your mechanics/shop guys completely disrespected not only my car but me as a customer. I will never use your services again and will make sure to recommend that no one else uses them either. Now I patiently wait for the part to my seat handle to be ordered so I can come back to your place of business once again to have my car repaired due to someone else’s negligence.
1/6/2018
Shana B. VERIFIED CUSTOMER
Vehicle Make : Audi
Inspection, ordering of parts, and completion of repairs were done in a week over the holiday period, which was quicker than I was expecting so that was a plus. The repair work was also well done.
12/30/2017
Wael D. VERIFIED CUSTOMER
Vehicle Make : Toyota
Yes,please call.
12/22/2017
Karen B. VERIFIED CUSTOMER
Vehicle Make : Nissan
Did a wonderful job inside and out on my car. Thanks
12/21/2017
Kahryn M. VERIFIED CUSTOMER
Vehicle Make : Nissan
I appreciated being greeted so warmly and hearing how I did not have worry about the whole process.
I really couldn’t believe it! I’m glad the whole experience had such a good outcome.
Anyone is lucky to have this if they ever need car collision repair.
12/21/2017
Helen G. VERIFIED CUSTOMER
Vehicle Make : Toyota
Utterly disappointed with the lack of courtesy, professionalism & poor customer service. As a result, when I’m ready to upgrade my Corolla to a Tundra or Tacoma will go to another dealership.
12/18/2017
Catherine M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Excellent service!!! The repair of my car was done promptly.
12/14/2017
Randa D. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Worst customer service, no one checked me out and show me what has been done to the car. When I got home I noticed that the QX60 logo was installed upside down. Last time I took my Toyota Taundra to get fixed , they broke my antenna.
This place is the worst place. Never buy a car from them or get my cars repaired their.
12/13/2017
Gina F. VERIFIED CUSTOMER
Vehicle Make : Honda
Great service, happt with the follow-up during and after repairs. Overall, great customer interaction.
12/13/2017
Marcos A. VERIFIED CUSTOMER
Vehicle Make : Ford
There was additional service to be done and it was not completed, only the part covered by insurance, despite that I was paying directly the added services.