Great communication throughout the repair process. Very friendly staff that was always willing to assist. Knowledgeable people, highly recommend.
8/8/2018
Jason G. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Staff and response times were spot on
8/3/2018
Jamie C. VERIFIED CUSTOMER
Vehicle Make : Toyota
I had two spots of damage and very specifically said I wanted it arranged to get all work done at once. After a week at the shop I wastold my vehicle would be available on July 26th (11th day). However on the 25th I was contacted by a person who happily informed me my vehicle would be ready “by the end of the month”. When I informed them I was told Thursday they had no explanation. On the 31st I called to confirm it would be done that day and was told it would not. I finally was able to pick it up on the 1st. However upon picking it up I learned they had only done one part of the work. They said they weren’t aware I wanted not parts done. No one bothered to contact me at the beginning of the job to confirm the work. I was without my car for 17 days and didn’t even get it fixed. I won’t even recommend ABRA
8/1/2018
Julie C. VERIFIED CUSTOMER
Vehicle Make : Lexus
I had an easy and pleasant relationship with ABRA from the first day. They were communicative throughout the three weeks, texting or calling with the progress on repairs. Vince answered all my questions and made me feel confident that my car was in good hands. The car looks perfect!
7/28/2018
Jami M. VERIFIED CUSTOMER
Vehicle Make : Honda
It was a quick and painless process to get my vehicle repaired.
7/22/2018
Ruby S. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Keep up the good work!!
7/5/2018
Melissa H. VERIFIED CUSTOMER
Vehicle Make : Jeep
What team did a terrific job from beginning to end. Vince was super. Very customer focused.
7/1/2018
Aaron L. VERIFIED CUSTOMER
Vehicle Make : Honda
Amazing team, kept me informed, did a great job on my repair, cleaned my car, went above and beyond expectations.
6/29/2018
Ryan Y. VERIFIED CUSTOMER
Vehicle Make : Jeep
The team on technology drive was perfect. Vince, and the receptionist were polite, timely, accurate, and all around extremely helpful.
6/22/2018
Tim F. VERIFIED CUSTOMER
Vehicle Make : Honda
Great job
6/21/2018
Tyler B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Contacted usaa
6/13/2018
Lauren F. VERIFIED CUSTOMER
Vehicle Make : Nissan
I do think the process of communication with customers may need some work. Overall though the work got done and looks great!
6/8/2018
Constance S. VERIFIED CUSTOMER
Vehicle Make : Ford
It took 3 days instead of the 2 days originally told to me because you were not capable of doing all the work and it had to be sent to the dealer. The 3 days was an inconvenience to me. Then I'm told that I have to wash the car by hand for 3 months because of the apparently inferior paint that you use. The car dealer I've spoken to said they ask a customer to refrain from washing a car after painting for 10 days. Three months is all summer! Also, when the mirror was put on it left a gap between the car door and mirror that wasn't there before. So I am very unhappy with my experience.
6/2/2018
Alyson A. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The repair looks great but the complimentary inside cleaning (“detailing”) was not completed as best as it could have been.
5/30/2018
Cynthia C. VERIFIED CUSTOMER
Vehicle Make : Honda
We appreciate the friendly staff and great work done. I also like the text updates. Thanks!
5/23/2018
Steve S. VERIFIED CUSTOMER
Vehicle Make : Honda
Very satisfied with overall work and time. The only thing that bothered me was the fact that I paid to have a second fog light installed and they indicated since all was ready, they would not charge for the labor and yet they did. It wasn't much, just kind of seemed unnecessary and a little petty at the time.
5/21/2018
Demetrus N. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I think they did an amazing job on my repair and in a short period of time excellent service
5/20/2018
Michelle K. VERIFIED CUSTOMER
Vehicle Make : Ford
They did a good job and were good about letting me know when the car would be ready ...
5/16/2018
Sherelle H. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Everything was great; kind employees, quick repair, fast service. I’m satisfied with how my vehicle looks; restored to its original state.
5/14/2018
Jill S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
they were wonderful! thank you for your great service and repair work- my car looks great!