Excellent service in all Depts. Estimater, office personnel and repairs; great customer interaction and cleaning my car before delivery was a classy touch as I left. I will definitely return for any need in the future.
1/6/2017
Shannon W. VERIFIED CUSTOMER
Vehicle Make : Mitsubishi
Body work looks great, so far.
But..when I drove away I noticed my entire dashboard was heavily coated with dust. Then noticed the seats were as well. I was dressed in black and was covered in dust.
Not very professional looking.
Had to come home to change before going to a meeting.
1/3/2017
Karen B. VERIFIED CUSTOMER
Vehicle Make : Mazda
I did not need any more damage done to my car. I needed my car back as promised!
12/24/2016
Michael S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
All of your folks did a great job. They were engaged, attentive and helpful, from the body shop to service to car sales
Thank you
12/17/2016
Karl D. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Very professional service. Karen Ranger is wonderful
12/16/2016
Geoff J. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very smooth process. Well organized.
12/9/2016
Sharon M. VERIFIED CUSTOMER
Vehicle Make : GMC
The overall experience was excellent. All personnel were extremely courteous, helpful and very professional. The whole fix took a little longer than expected but I was kept informed of any delays, problems and status constantly. Picked up the vehicle on the 28th and so far am completely satisfied with the repairs.
11/30/2016
Patrick W. VERIFIED CUSTOMER
Vehicle Make : Toyota
I have always been very satisfied with the great work Suttle does in my car each time I have had it there
11/26/2016
Sylvain P. VERIFIED CUSTOMER
Vehicle Make : Dodge
Great job !
11/24/2016
Luis S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Totally satisfied.... I wouldn't trust my car to any other repair shop. My experience with Suttle has always been complete satisfaction. I really appreciate the updates and the friendliness of the staff. I've always recommended Suttle to everyone I know and I can continue to do so confidently.
Thank you for a job well done.
Luis
11/18/2016
Marlene S. VERIFIED CUSTOMER
Vehicle Make : Honda
Excellent job and service and my car was cleaned so good and looks and smalls wonderful the detailing was great.One question what would it cost to paint my entire car
11/12/2016
Richard P. VERIFIED CUSTOMER
Vehicle Make : Ford
Repairs were done in a timely manner
The GEICO appraisal, rental and Suttle personnel were very professional and I will recommend their services
Three cheers to all of them ????
11/10/2016
Lori N. VERIFIED CUSTOMER
Vehicle Make : Kia
Body work fine. They won't admit to disconnecting battery. Every tech I talked with said that it would have to be disconnected. I picked it up and had electrical issues immediately. Had to pay my dealership diagnostic fee just to reconnect the cables. All I wanted was for Suttle to pay the fee. I was not mad about the mistake, we all do.
11/10/2016
Arian C. VERIFIED CUSTOMER
Vehicle Make : Ford
I want to ensure that Karen Ranger gets recognized. She was so professional and handled my situation with the upmost courtesy. Definitely represented Suttle Motor Corporation well.
11/4/2016
James C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Let's start with why am I getting this message to leave post feedback when I haven't even got the truck back because it wasn't completed properly the first time, now you still have it in the shop. Ask me again when the truck is finished properly and I might change my thinking, but for now...not happy
11/1/2016
Samuel R. VERIFIED CUSTOMER
Vehicle Make : Nissan
I will speak with the representative when I am contacted. Out of fairness to your service department, I have not contacted yet. I picked up my vehicle on Friday,10/28/16. I hoped to call the service manager on Monday, 10/31/16.
10/30/2016
Desiree M. VERIFIED CUSTOMER
Vehicle Make : Ford
Definitely give Mr. Johnny B. Appreciation for accomidating with my schedule and helping me out when the process turned out to take longer, with assisting me with a car rental, and just overall hes amazing. Great customer service, thank you a million times!
10/25/2016
Robert C. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Best automotive experience of any kind I have ever experienced. Smooth transaction from beginning to end. Great customer service and quality craftsmanship. Concierge automotive service if there ever was one. From the service team to enterprise and insurance. I can't say enough about this experience and I've told everyone I know.
10/25/2016
Joshua W. VERIFIED CUSTOMER
Vehicle Make : Toyota
Headlights were mismatched, small dent left in driver side door, chipped paint and scratches left on back driver side door, no where near the collision point of contact. Part of my car was repaired that wasn't damaged in the accident and wasn't told my car was mishandled and damaged while in the shop. Will ensure it is shown to suttle and hope they honor their guarantee.