Really appreciated the frequent updates. Would like to thank Stacey & Lisa for being so helpful when I needed clarification on status of repair, insurance claims arrangements & finally explaining costs & warranties of parts installed
4/9/2015
Matthew H. VERIFIED CUSTOMER
Vehicle Make : Toyota
Updating was perfect
3/12/2015
Timothy A. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I thought the entire process was quite seamless. Everything went well. I especially appreciated the phone calls and emails regarding what was going on. Thank you.
3/6/2015
**** G. VERIFIED CUSTOMER
Vehicle Make : Honda
There were a couple of items I had issues with. I still can not use my radio, gps, etc as there was a security pin needed that i did not initiate. There was a layer of sand on the upholstery and items in the vehicle. There were also a couple of places where the pieces were not snapped in appropriately. The vehicle also smells like the paint and has caused some sinus isses. I will have to bring the vehicle back to unlock it which is more time and energy.
3/2/2015
Leonard K. VERIFIED CUSTOMER
Vehicle Make : Toyota
Appreciated the text updates and friendly staff.
Lee Kellerhals
****-****-xxxx (Cell)
2/27/2015
Robert J. VERIFIED CUSTOMER
Vehicle Make : Lexus
Work looks perfect
2/3/2015
Leon R. VERIFIED CUSTOMER
Vehicle Make : Toyota
Excellent, great communication ,service and execution .
1/31/2015
Deljuna F. VERIFIED CUSTOMER
Vehicle Make : Toyota
The services was horrible on ray Bryant i have always wanted a Camry and now,that i have one when i need repairs i need to think twice before deciding. Please do. Deljuana fisher ****-****-xxxx
1/24/2015
Renard L. VERIFIED CUSTOMER
Vehicle Make : Nissan
A part on my car was not glued securely back on my car where the repairs were done. I have to bring my car back to fix the problem.
1/22/2015
Julia H. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great service and amazing communication--a job done quickly and well. I will most definitely use Ray Bradt Toyota for any other car needs! Glad to know of the dealership and will spread the word. Thanks Lisa and everyone at the collision center!
1/22/2015
Angela G. VERIFIED CUSTOMER
Vehicle Make : Toyota
It took 10 days longer to fix my car then the target date because of a damaged part which no one had it overnight replaced and that is not something we are understanding well seeing that this is what you specialize in and for toyotas, and it was not even a 2015. Another issue is that on the initial conversation once the paperwork was signed and sent we made it clear that there was a soda stain on the passenger seat from when my husband was taking a drink during impact and I was told that was going to be taken care of and granted the rest of the interior was spotless, this specific spot we were concerned about was not. We already had to go Through taking a day off work to pick up the car because we live out of town from the repair shop and needed to make sure it drive correctly before taking it home because our sons Christmas gifts was a trip which we leave for today and luckily the car was ready in time. We chose Ray Brandt because this is where we did business before, but this was not the same. The staff is and was very pleasant and helpful though.
1/15/2015
Sharon S. VERIFIED CUSTOMER
Vehicle Make : Nissan
Fast anxw
Fast and curteous service
1/15/2015
Cornell P. VERIFIED CUSTOMER
Vehicle Make : Toyota
Not satisfied with the long time period truck was in the shop
1/14/2015
Martin G. VERIFIED CUSTOMER
Vehicle Make : Nissan
Thank you so much for keeping me updated!
1/7/2015
Lori J. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thank you. The service was quick and my vehicle looks great. Everyone was so friendly. I will be recommending this body shop to anyone that needs some work done.
12/23/2014
Bianca R. VERIFIED CUSTOMER
Vehicle Make : Nissan
Fast service and car looks amazing!! Keep up the good work
12/16/2014
Timothy H. VERIFIED CUSTOMER
Vehicle Make : Honda
My car looks like it just came off the showroom floor. Excellent work.
11/20/2014
Kay L. VERIFIED CUSTOMER
Vehicle Make : Hyundai
I was thrilled to get my Hyundai back! I could not tell that it was involved in accident. Looked new and clean. Thank you for taking care of my car.
11/14/2014
Debra J. VERIFIED CUSTOMER
Vehicle Make : Toyota
The staff was very polite and more than willing to help. Thanks so much RBC for your service.
11/8/2014
Emile J. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everything was handled professionally and in a timely manner. The paint job looks great. Thanks for the job well done.