Everyone was friendly and the repairs went more quickly than expected
9/13/2013
Jamie Or. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Thanks again, just had to take the car back for a minor rework. No problems with that and the staff made it a priority.
9/12/2013
Ted R. VERIFIED CUSTOMER
Vehicle Make : Honda
Excellent service and they stayed late to allow me to pick up my car. I would highly recommend to anyone.
7/26/2013
Caitlan S. VERIFIED CUSTOMER
Vehicle Make : Infiniti
This was an awesome experience. Gary and his team were professional from start to finish. They communicated in detail their plan and work schedule while keeping providing us updates daily. In the end the car looked like new and they exceeded our expectations by delivering the car ahead of schedule.
We would highly recommend Universal to anyone.
Thank you
7/9/2013
Mark C. VERIFIED CUSTOMER
Vehicle Make : Audi
Generally I was satisfied but the unplugging of the headlight led to a warning light that facility could not fix and had to send car to dealership
We were kept well informed and the issue was addressed appropriately however the inconvenience makes me give the not completely satisfied rating.
7/2/2013
Levoska.monica Levoska,robert. VERIFIED CUSTOMER
Vehicle Make : Honda
Company was very efficient and job was well done. Crew left my car clean inside and out. Well done!
6/24/2013
John S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
This is the second time I have used Universal Auto Body and have been extremely pleased with the results
6/10/2013
Jennifer W. VERIFIED CUSTOMER
Vehicle Make : GMC
Emailing to keep customers updated on the progress of the repairs is awesome!
5/31/2013
John C. VERIFIED CUSTOMER
Vehicle Make : Nissan
Follow up was outstanding! You guys actually cleaned the
Car inside and out! At first I gave my daughter credit for
Cleaning her car, but she said she didn't do it ( I should of known)
The repairs looked great!
Best car repair situation I have ever experienced!!
John C
5/12/2013
George V. VERIFIED CUSTOMER
Vehicle Make : Mazda
Well done!
5/8/2013
Marguerite M. VERIFIED CUSTOMER
Vehicle Make : Toyota
I appreciated the email updates. Great work on the car...thank you!
5/2/2013
Jeffrey R. VERIFIED CUSTOMER
Vehicle Make : Nissan
Joe and Tina really went out of their way to be accommodating. Excellent work and attitude.
4/29/2013
Kate K. VERIFIED CUSTOMER
Vehicle Make : Toyota
Well done as scheduled, very informative staffs, updated emails were appreciated!
4/27/2013
Rachelle M. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Thanks for taking the time to give me the best price. My car looks great...my daughter is forgiven!
I will definetly recommend your services to all my friends and family.
4/20/2013
Josh M. VERIFIED CUSTOMER
Vehicle Make : Chrysler
The team at universal did a great job on our van! Craig went to bat with the insurance company that wasn't being very nice. Job well done!
4/18/2013
William F. VERIFIED CUSTOMER
Vehicle Make : Hyundai
I thought you did a great job. I just have one question: I see a very slight, fairly long scratch on the passenger side of the car. I was going to show it to Mike tonight (Friday) and see if there was something that could be done to touch it up. It's not much. I'll show Mike and let him guide me on this. Thanks. I know this wasn't easy, but it looks great. -- BILL FAY
4/12/2013
Gail S. VERIFIED CUSTOMER
Vehicle Make : Saab
Thank you for your excellent customer service. My car looks better than it did before I took out that post!!
4/10/2013
Paul A. VERIFIED CUSTOMER
Vehicle Make : Nissan
I noticed that the inside of my car was fragranced when I picked it up. I don't have a problem with this, but in the future, some customers might have allergies, so it might be wise to use it sparingly.
4/9/2013
**** A. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
all good. top to bottom!
4/2/2013
James B. VERIFIED CUSTOMER
Vehicle Make : Ford
Greaqt staff and great shop couldn't ask for anything more.