Communication for the past 5 months has been terrible. I understand parts may be on back order for a short amount of time but its been 5 months. Also letting the customer know without customer calling and leaving a ton of messages could be better.
9/14/2022
David D. VERIFIED CUSTOMER
Vehicle Make : Lincoln
Jorge and I talked about replacing the windshield that was cracked in the accident and it was not replaced. I’ve called Jorge on Thursday at 11:45
and I haven’t had a call back. The hood isn’t in line and needs to be adjusted, the trim piece over the front right tire needs to be replaced as well.
9/11/2022
Miguel L. VERIFIED CUSTOMER
Vehicle Make : Kia
Did a great job on the vehicle ????!!!
8/31/2022
Trinh T. VERIFIED CUSTOMER
Vehicle Make : Toyota
We. Satisfied
8/27/2022
Tang B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thank you
7/18/2022
Nicholas T. VERIFIED CUSTOMER
Vehicle Make : Toyota
Your team screwed up dealing with Progressive. I was prepared to make a payment for my deductible but was assured there was no charge for the work.
Now, your accounts team is reaching out to me and asking for a credit card authorization???
I have brought my car for work at Joe Meyers twice. I live inside the loop and go out of my way to get to you guys.
I am going to pay what your accounting team is asking for, but that is the end of my business relationship with Joe Meyers. I was actually going to take my vehicle for service there this weekend, but will now visit one of the other MANY Toyota dealerships in town.
I had previously been singing your praises. Now you've lost a loyal customer.
7/14/2022
Ellen G. VERIFIED CUSTOMER
Vehicle Make : Mazda
Chrystal did an excellent job on providing status updates and a sqeeing any questions that I had.
6/18/2022
Christina C. VERIFIED CUSTOMER
Vehicle Make : Ford
Car needed an alignment , didnt't do it
Was in the shop fir a minth but didnt need to be
5/9/2022
Elizabeth B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Looked like a new vehicle when I picked it up! Clean, repaired and beautiful!
5/7/2022
Vishal A. VERIFIED CUSTOMER
Vehicle Make : Toyota
Its good so far.
3/27/2022
Vera C. VERIFIED CUSTOMER
Vehicle Make : Ford
Great place, everyone was so easy to help or assist
2/4/2022
Terry W. VERIFIED CUSTOMER
Vehicle Make : Ford
Great experience!
1/31/2022
Henry N. VERIFIED CUSTOMER
Vehicle Make : Kia
Great job. Thank you very much.
12/18/2021
Zahra A. VERIFIED CUSTOMER
Vehicle Make : Toyota
It was impressive, Israel made it so stress free and easy, I can't say enough about him. The work quality was great, staff at collision center very attentive and friendly. I made the right choice getting my car fixed at Joe Myers collision center.
12/14/2021
Joseph H. VERIFIED CUSTOMER
Vehicle Make : Mazda
Awesome Group of People who cares about the customer. Relationship well appreciated ????
11/26/2021
Don S. VERIFIED CUSTOMER
Vehicle Make : Kia
My contact, Israel,did a great job.
11/22/2021
Richard J. VERIFIED CUSTOMER
Vehicle Make : Toyota
Israel did great job!
11/20/2021
Benjamin A. VERIFIED CUSTOMER
Vehicle Make : Ford
It took them two months to figure out that the truck was a total lost , it shouldn’t take that long.
11/20/2021
Pearlie B. VERIFIED CUSTOMER
Vehicle Make : Toyota
I was updated about my car repairs and I am satisfied with the repairs.