Husker Collision Center

I was very satisfied with the final product. However, the communication I received about the progress was sporadic. Originally told it would take 5 business days, it was two weeks total. My final pickup date and time was changed four times and when I came to pick up my vehicle at the designated time of 5:30 pm, I was left waiting for over 30 minutes.

I really appreciated the email updates we received during the time our Acadia was being repaired. That's definitely excellent customer service! Plus, the staff was easy to work with!

Thanks to Breanne for keeping us advised about progress. And thanks to the team who did a beautiful job and got it done ahead of schedule. The car looks great.

I really happy for my lexus looks very nice is a professional jab

I appreciate the way that I was treated by Lee. He took charge of my repair and kept me informed. I felt completely confident that my car was being repaired correctly. When I picked my car up, Lee walked me through the process and walked me to my car for my personal inspection. He told me that f I had any problems or concerns, to call him personally. Lee displayed the great customer service that I have become used to at Husker Auto.

I picked it up Saturday & was told the backup assist is now not working. Expecting a call to bring it back in, but have heard nothing.

The car repairs were quite satisfactory. There was a miscommunication about an additional request. The request was not complete when we came to pick up the car. We had to return later, and as it turned out, they were unable to complete the additional request. My husband and I both lost a significant amount of our time by having to take a second trip to the body shop, and it was all for naught. Otherwise, the people we worked with at the shop were wonderful, and the repairs from the accident were fine. The car looks great. We will use Husker Body Shop again.

This is the second time in six months I've had to have my car fixed and on both occasions I have come to pick up my car and there was other problems wrong with it. Which intern, I had to leave my car there for another extended period of time at which at no point have they ever offered to give me a rental car in return so it has been a very stressful trying to fill the void of not having the vehicle. The biggest fact is, the people who it concerns need to do a better thorough examination of the car before and after it gets fixed.

Very friendly and helpful. Made sure I understood what was going on. Very efficient and professional.

I wasn't expecting husker Auto to clean the inside of my car and I was very happy that they did. Really went over and beyond

I took my car in for body work and you guys made my low windshield washer light go off by filling it which was completely unrelated. It was awesome you care that much

They did a very thorough job on everything! I like the text updates so I always had a pretty good grasp how things were coming along. I hope I don't have another accident for a long time but if I do I would definitely come back here!

You all did a really great jon!

I like the daily updates. Good luck.

Your body shop did an EXCELLENT job with my car. I will be coming back.

The repairs turned out just fine, however, either the technicians had the absolute worst luck or no employee communicates with each other. Original finish date was to be 7-11, postponed to 15th, no big deal understand things happen. On the 15th my husband was called and told paint didn't turn out right, should be ready on 18th. Again mildly annoying but understand things happen. I called after noon on 15th was told paint was drying Tuesday 16th it will be ready. On Tuesday I called in morning a woman said "all parts are installed you could pick it up tonight but we want to detail it, if you want us to detail it, the car will be done by noon on the 17th" (Wednesday). Wednesday morning I called again a man told me it won't be ready until 5 or 5:30 because they are installing a window and the glue needs to set. I thought all the parts were installed and I could have taken it home the night before but dirty. If they would have said on the 15th it's going to be another week but we will put you as top priority and delivered early I would have been happy. When I was told it will be the next business day 4 Flippin times it got old quick. Add in the conflicting stories and I was more than mildly annoyed. I don't know if I was put on the back burner because mine was an insurance claim or because I didn't get the car there but either way I did not feel like I was a top priority.

Still have a few repairs needed and have issues with hair in paint, pin holes in paint. Front bumper ripple.

They worked around my schedule. Thanks!

Airbox wasn't connected. Coolant wasn't topped off.

The car looks beautiful. Thank you