I was very happy and pleased with your work.
HAPPY WITH MY REPAIR .. SATISFIED COSTUMER , GREAT COSTUMER SERVICE . OVERALL GREAT EXPERIENCE . THANK YU KURT .
Very nice work and people
Everything went really good, the people were great, the only problem was how long they took, it was almost 3 weeks for my car to be finished
I'm very pleased and also Louis showed his professionalism on his job backing up satisfaction guaranteed . Your office has a warm atmosphere, clean and your receptionist are courteous and pleasant and yes, I have recommended some friends to your company and I will continue to do so.
KEEP UP THE GOOD WORK!!!
I rate the Ontario store a 10 plus they are all awesome
I was treated with the utmost respect from everyone. Anthony went above and beyond. I wouldn't go anywhere else. Thank you to everyone!
The bumper may not be on properly as I have noticed a gap between the trunk lid and bumper. Because I am in LA, I will stop at the caliber up here and have them check it out
I WAS VERY PLEASED WITH THE REPAIR WORK THAT WAS DOBE ON MY VEHICLE. I WAS ALSO VERY IMPRESSED HOW QUICKLY THE REPAUR WORK WAS COMPLETED IN SUCH A TIMELY FASHION. I DID NOT HAVE TO CALL IN EVERY DAY TO CHECK THE STATUS OF MY VEHICLE. I WAS WELL INFORMED BY ISSAAC AND THROUGH THE TEXT MESSAGING SYSTEM. I WILL RECOMNEND YOUR SERVICES IN THE FUTURE. THANK YOU VERY MUCH. I AM VERY APPRECIATED OF YOUR SERVICES AND STAFF. THANK YOU CHRISTINA MILLER-LUND
Ryan was excellent and provided great service.
Everyone there is wonderful. They bend over backwards to do everything they can do to keep us happy. The quality of their work was great.
Vehicle Make : Mitsubishi
The entire process was very smooth!
I was not completely satisfied at first so I took my car back and now I am satisfied. They took care of the issue i had promptly and where very friendly
Alex was friendly and explained the whole process to us.
Always there to answer our questions. He made sure that Hertz was called in a
Great Job Alex and caliber collision
Looks great I'll let you kmow how it goes.
Speedy service, excellent communication, and overall outstanding customer service.
Good follow up with keeping us updated. Isaac was excellent. Overall including the receptionist was a job well done.
Your staff was exceptionally courteous and knowledgeable about our needs. Repair was superb. Extremely pleased.
If I crash again, you are the go to people!
It was done fast it came out nice. Customer service was great! The manager helped as well to get the car back to me in a timely manner. Thank for the hard work and appreciate the services that were provided!
Excellant service and they had the job done when promised.
Nice job on repairs to my car.
Pedro was excellent! Very professional and very caring as if it was his own vehicle.
Love the daily updates. Thank you
I think caliber collision is a very professional but personal business, along with very knowledgeable and curtious employees.
Lindsey/Lindsay was great and helpful throughout. Asset to the team.
I have a Nissan Altima with black paint, it is very hard to get the finish just right. You have to block out the finish. The paint job was done right. Also, I was notified daily on what was happening to my vehicle. Great job Alex.Thank you for everything.
Awsome customer service. And great job on the car.
Everyone was super nice and very helpful
You provided a very quick estimate of both the cost and the time and kept me informed during the week of how things were going and my car looed like new when I picked it up. Very satisfied maybe better completely satisfied thank you very much I appreciate your professionalism
Fast reliable friendly... love the work satisfied with customer service
I received excellent customer service from caliber collision. And my car looks like new.
Communicated the status of my car repair throughout the process....gave me great piece of mind
I can't express my gratitude enough,for the phenomenal treatment I received from EVERYBODY at Caliber! I missed my car SO much! My car looked like it came off the showroom floor when I picked it up. Ricky, Eddie, and Jessica ALL went above and beyond, to make me a truly content customer.
Nathan was very helpful and respectful. I appreciate his hard work.
Excellent!! Thank you anthony!!!
Overall I had good experience at Caliber. My only suggestion is that the front desk need to be a little more helpful and professional.
Thank you for the great job of all the repairs done to my KIA Sorento. It looks great and for the everyday updates received via email. Thanks to all the staff at Caliber Collision in Chino.
Joe Sanchez was great. Will not take my car any were else. Great service!
A wonderful staff that were a joy to deal with ezpecially Claudia. They and their repair personnel made quick and acurate repair to my truck.
Fantastic job to Kurt and all at Calibur.
Trunk latch is not working properly.
Job well done my vehicle back to way its supposed to be thank you Caliber
Vehicle Make : Mitsubishi
Karen was amazing in service. She was more than accommodating and the car came back looking great. Thank you Caliber Collision.
Fast, efficient and professional. The repair work was excellent and Linsey was wonderful to work with.
Your staff provided excellent customer service with your front office Associates even helping me out with a trash bag and a box to transfer items to the rental car. I appreciated their helpfulness and genuine concern. Rick was available at our appointment time to thoroughly inspect the damage and prepare an estimate. He also provided Timely transportation to the rental car agency. I appreciated the text updates. Thank you for your excellent workmanship with restoring my vehicle. Best part, sooner than expected!!
The staff was more than awesome, the repair was great. You can't even tell anything ever happened. I would recommend them to anyone. Thank you for such a great job, and for being caring wonderful people.
Customer service was overall great ! Jessica and Eddie were both incredibly friendly and helpful when it came to answering any questions I had & updating me on the status of my repair. I couldn't be happier with the results and the overall experience was fast, simple, & great!
Very satisfied with the Customer Service, repair looked great! I would always use Caliber Collision!
Loved all the updates and curtesy calls from Calliber, you guys fast, efficient, friendly and very professional, just awesome
I'm very pleased with the entire experience at Caliber. The courtesy and respect I received is a rare thing these days. Thanks to all the hard working dedicated employees that take pride in there part to complete a job extremely well done.
They were very efficient, professional and helped make the overall experience great.
Repairs were done on a timely basis. I was impressed with Caliber's customer service.
We're very happy with their great customer service!
Very efficient and friendly service. Kept me in touch with the course of repairs through the week. Car looks beautiful and repairs couldn't be better.
Very nice staff went above and beyond just the damage from the hit.
Would definitely recommend them
James was so wonderful and we appreciated his help and kindness!!
Very good job and on time.?
Thank you for doing such a nice job !!
Great service! Very professional! The text update are a great service too
Edgar and co-workers were very helpful and professional..
I can say that this experience was beyond excellent. I have NEVER experienced the level of communication to the customer that I received from this org. I was apprised of every detail and progression of my vehicle repair by Brian. I never had a need to call nor inquire about anything because communication was effective and thorough. This allowed me to continue with life, and work, and not have to stress about the details of my repair. The date of completion was as stated and given the condition of the repairs,.. this was done in more than timely fashion. Calliber collision even worked with me to keep the car while I dealt with insurance. I will highly recommend this business!
Great customer service. Everyone was nice and very professional. The text messages were awesome.
The staff and specifically Linsey, my case worker, were professional, polite, knowledgeable and attentive. They seemed to understand that time is an concern with most people and went about their work quickly and focused without giving the impression of rushing. My car's bodywork was estimated to take about 2 days and I got it back in 1. This is the 3rd time over the years I have had work done by Caliber Collision. They have never disappointed. If for some reason I should need bodywork or repairs, do to an accident, in the future, I will only and always rely on Caliber.
Thank u so much for taking good care off my vehicle i love the service and the tex updates .. very satisfied
Deitra was excellent in handling everything for me. She is definitely an asset to your company!
Thank you very much!
Fantastic staff, Customer service, and craftmanship.
Again a great experience with caliber. Edgar AGAIN made the overall experience great and seamless. Once again thanks Edgar and Caliber.
The front office people and Linsay were very professional and handled my claim smoothly.
Really friendly staff and kept in contact to let me know how the car was coming along..
Rear camera not installed correctly.
I am completely satisfied with the service , and th work done
Thank you so much for a great service & job Caliber Collision Group. Efren is an excellent part of your team. He keeps me updated on the status of my car and shows a great sensitivity of human kindness such as , my crazy work schledule he patiently kept me informed. Thank very much Efren.
Mimi Tiu Tumang.
All went quickly and smoothly.
Truck looks great. Was repaired in a quick n timely matter. Customer service was good. Found some miner flaws that were taken care of. Found another miner flaw after I left but was informed it would be taken care of also
Execution approach and updates of car repair from Lawrence is very professional and timely. However the experience in the initial period to get the car into the center is not so great. It takes longer to get some one look at it and the feeling you get is that staff tries to extend it as much as possible.
All personel that i spoke to are very friendly, and that said it all. THANKS.
I appreciate the thorough repair
Brian was very kind and curtious.
Very professional. I was updated frequently about my vehicle and had it back before the promised date. Very satisfied. Great people to deal with
Wanted to Thank Marco from the Chino Office, this gentleman was very professional and honest he gave customer service. I would recommend this Office to all my Friends and Family A++++
Thanks for keeping us up to date and on time.
Excellent job!! Very satisfied. Thank you very much.
Rep Anthony was very helpful with explaining the process in regards to the repairs. Car feels better now than it did before the accident...friendly environment at the facility itself. Happy with the outcome and the prompt service provided
You promised the repair would be completed on a specific dare and you delivered! Thank you!!
Maria was very helpful and was able to walk me through the entire process as well as what to expect
Did a great job in a timely manner.
Vehicle Make : Volkswagen
The repairs were done perfectly and the car was like new again. Then Nestor let me bring my car back after I got my new license plates and drilled the holes in the front bumper so I could put them on. He made sure everything was done properly and quickly.
Friendly staff and the car looks great. Thank you for washing and detailing it.
EVERYONE with Caliber Collision has been very professional and efficient. My Service Associate was Rick and he walked me through every step, keeping me informed and making sure I understood what was going every step of the way.
I always refer friends and family to
Caliber Collision. Thank you all so much. ????
Very timely. Claudia rocked! Thank you so much!
Very happy with service and repair. Truck looks great. Thank you
Very nice and timely. Although I had to call to check in about my car.
Customer service is great. I am still in the fence about hoe the paint matches.front bumper doors back bumper side panels.
We were very pleased with the entire experience with your company! Very professional from start to finish and our SUV looks good as new!! Thank you!
Alex was prompt and made sure everything went smoothly, work done in a timely manner and good service by the girls at the desk. Overall experience excellent!!
only thing i can say is see if you can tell the insurance company to not take so long to approve repairs.
the car looks great now and drives good, thanks
Extrimliy satified overall tank you caliber
Everyone there is awesome. Great attitudes and great customer service
Great and easy experience from start to finish
This was my first exsperiance with a body shop, Edgar was extremely professional. The process was very quick and easy. I would recommend Caliber
Collision to friends and family.
Thank you Edgar and all involved .
Wheel was missing one lug nut, battery was drained and dead, battery pole cover wasn't securely in place
Anthony Brasco was really helpful. He called me and kept me updated on how my was doing. He answered every question I asked. I would go there again if something ever happen to my car.
They were informative and kept me informed of my truck repairs.
My overall experience was nothing but good..I have no complaints whatsoever...Anthony kept me informed and well advised about my vehicle and he was friendly and very professional
Efficient, thorough, and service oriented. The process and estimate were accurate. Thank you! Very satisfied.
Excellent service in every way
They do a good job good personal
The techs' did a great job. I would recommend you to any person who I know.
Thanks alot caliber
Was very happy and completely satisfied with the repairs and the updates while my car was getting repaired. Staff was friendly and very nice. Thank you so much. Will highly recommend calliber collision to friends and family members.
Great from start to finish. Fast, professional, and did great work.
Very thorough and very excellent service thank you
I am beyond impressed with my experience with Caliber Collison, they were extremely efficient, professional, and treated my family with the upmost respect. My truck was completed days before the expected finished date, and it looks amazing!!! Thank you Caliber for making my experience wonderful, despite the circumstances. I would highly recommend Caliber Collison to my family and friends!
Great!!! Communication and awesome services. Thank you
You people did a great job, Thanks
Everyone was kind and friendly and made sure that I was taken care of.
Awesome experience. Rudy was absolutely terrific.
Caliber Collison exceeded my expectations. Everything looked great on my car!
I will be taking the vehicle back for quality flaws
I appreciate how professional and friendly the staff and employees are in addition to the timely manner in which my vehicle was repaired. I also appreciate the regular updates on the status of my vehicles repair. I'll be recommending Caliber Collision to my family, friends and other associates.
Thanks to all of you!
Money was taken from my car, I thought Caliber was better than that
Friendly staff , excellent job and even a car wash, thank you!
I liked the way you guys kept me informed with the progress of my vehicle. The workers were very clean courteous and very professional.
Oh yeah and also the work was excellent.
Edgar was great! He was on top of everything!
I loved it came out really good i am really satisfied I will defenetly go back if anything...
Pedro was very attentive to my needs, and kept in the loop! Even though the repair took a while, he kept me updated, and helped me with every concern I had! I was very happy to get my car back, she looked great!
I'm very impressed with Edgar and the rest of the team. Thank you!
Excellent from beginning to end. Thank you!
Caliber Collision did amazing job on my vehicle. I went into the shop and was automatically welcomed, Claudia helped me and my wife through everything. She kept me updated with my car and made sure that every detail was perfect. There was even damage to our radio that we didn't know about that she brought to our attention. I will be back if I need any other work on my car. Thank you so much Caliber Collision.
The repairs seemed fine however when receiving my vehicle back it was not as clean as I had expected it to be. The mini detail that is usually done after a vehicle is serviced was very marginal, almost seemed like it was run thru the wash and dried then sent out to me. There was no detail involved in my opinion. Also I believe the back windshield wiper was to be replaced as it was scratched up during the accident however it was still there.
Vehicle Make : Mini Cooper
An warning light came on as soon as I walked into the car. Also the logo on my steering wheel is damaged. I'm gonna be contacting the facility first thing in the morning
I would like to thank tony the manager, for going above and beyond
In customer service. Because of the wonder way he cares about
The customers he has earned this customer for life. He truly is an
Asset to this company. Thank you again for making me and my civic
Si very happy and back together again.
I was very well received at the initial appt and each time I walked in. Ryan was very interested in investigating the dsmmage and making sure it would be fixed like new. I appreciated the updates. Thank you for your intent from start to finish.your grade is a A
Brian is very professional and kept us informed through the process.
Always kept in the loop everyone was professional and service was amazing
Great costumer service by all staff
Alex was wonderful, he kept me informed and deliver my car on time .
I appreciated everything all of you did it was all great ????????
Caliber did a wonderful job on my car, I have heard so much about Caliber but I never get into accidents, but someone hit my car and I took it to Caliber oh how pleased I was and the customer service I received was the bomb my respective Samuel and Cludia was very nice to me I giv them both a high 10 thank you for carrying about your coustmers.....
The only place I trust my vehicles to be serviced.
I am a repeat customer for over 16 years.
Number one in service.
The interior of my car has paint dust all over and I found body shop trash in it
Excellent job. Repairs look great and I was kept posted throughout the process.
Upon pick up, a panel on the bumper was not securely pressed into place. I had to press this piece in myself. After further expection, I noticed a bolt that fastens a side panel was missing, as well as some minor damage and dings to the side panel.
Excellent customer service and quick repair! Was kept informed of the entire process. Would've definitely recommend to others and would come back if needed.
keep up the good work…#10
I'm super satisfied with all the work they did on my sub and with all the staff. Since day one the where all super nice and they help us so much feeling better about our sub getting fix... thanks for all the updates and calls u always keep us informed:)
Great customer service, I'm very happy with my car repair!
Im needing 1 more thing My headliner didn't come clean from when the car was stolen so there were going to replace it I haven't heard back
my number ****-****-xxxx
Your work & service are amazing!! Our car looks great! I loved the texts keeping us up to date with our car with progress. Your customer service is wonderful. Kaylee in your office is very friendly and helpful. Thank you again for all of your help.
Service was excellent - everyone in the office were helpful and keep me informed along the way. I would recommend Caliper to anyone that asks.
Your staff goes above the call of duty, everyone always has a smile on their face and genuine kindness about them. They even offered me more pop corn! Love you all!
Anthony was very professional I would highly recommend Calliber
The utmost professional yet personal treatment from an auto shop. Thankyou
My car looks and drives amazing! Thank you Anthony and the rest of the team at Caliber Collision for all of your help!
Excellent service! Maria Collins was very professional and friendly!
I thought the quote was a bit high compared to other shops I visited. BUT, the customer service was extraordinary. Good receptionist working the front counter. When I dropped off my vehicle, Laurence was out to greet me and get to my vehicle within five minutes. He explained the process of what was going to occur with my vehicle. I was done within15 minutes. I really appreciated the almost daily updates on the status of my repairs and emails. It was so great that my vehicle had been washed and vacuumed. Great paint and body repair most importantly!!!!! I will recommend your company to my friends......
This is the second one of my trucks you folks have repaired for me. I was amazed at the quality and speed that you did my first truck, and you didn't let me down this time either. We all make our living with these trucks and I believe you folks understand that. Thank you for getting it done so quickly and doing such a good job. Again thank you.
Steve was very nice and kept me up to date with the progress of my car.
Brian was great to work with. He explained everything clearly and welcomed questions. The reception staff were very professional and helpful.
Excelent service ,really good job at fixing my car really quick and looks awesome
Marvelous customer service from all stuff especially my service advisor, Vincent.
It wait was so easy and everyone was so nice
The customer service was excellent. They were very informative, courteous, and efficient. They explained everything and I was very satisfied. I will recommend them to everyone.
Wonderful staff. Beautiful job on repairs. Easiest and best experience I've had. No stress at all in having these repairs completed.
Car wash is a nice treat!
I think this place is wonderful. Unfortunately this is my second time using them but the service is great the customer service is wonderful and they were two days ahead of projected schedule I would reccomend them to anyone.
The bumper is not even with the rest of the honda
I was extremely happy with the whole experience. Everyone was nice and friendly. Lawrence was very helpful as were the people at the front desk area.
Updates daily great service friendly comfortable atmosphere an great to be back in my clean shiny Lincoln thanks
Good job great customer service and love the text message and personal phone call updates on my repair of my car thank you
I have hadone a few repairs at caliber collision. I have had great service with Travis every time. This time communication was not great and I had to call many time to be updated. I have had better service in the past than this last time.
The person handling the repair needs to be more available I spoke with her once and dealt with other people the rest of the time
It was a pleasure doing business with you the car turned out great thank you very much
Beautiful job and great service!
Awesome attention to detail. Blake and all members of the team very helpful and upbeat. Went the extra mile to take the initiative and get my interior fixed! Yahoo! Really appreciated the wash and vacuum. One stop shop was terrific idea!
Attention to detail is miserable! Took two attempts to get the paint right. Second try left places unpainted. Finish is mottled.
Mr. Brayan, was my contact , and he was very kind and professional, he always keep me update regarding my car. I do appreciate you Mr. Brayan and all Colliber Colision. Thank you for all you done for me, may God bless you!
I'm 68 years old and have never been in any kind of accident before nor have I ever had a ticket and I was very nervous over the process. However, thanks to AAA and your company you eased my fears and made me feel like a family member. I can't thank all of you enough for making this so easy for me. You even made it so that I didn't have to take the rental car back to enterprise. That was so kind. Bottom line is that I am so much more than satisfied.
The whole process was smooth and efficient. Everyone was friendly, kept me in the loop, and my car was repaired to meet my high expectations. Thank you.
VERY GOOD WORK AND EMPLOYEES WENT ABOVE AND BEYOND. Thank you all for everything my best and hats off to you people GREAT BUNCH
Considering the unfortunate situation I was in I'm extremely happy with the work that you guys did for me. Brian was extremely helpful through the entire process. Thanks again for the awesome work. Let me know if there's anything else I can do to let you guys know just how much Brian helped me out.
Great service thanks again!
Everything done to restore my car which I'm really pleased with
caliber collision was very helpful in all steps of the process. car was done on time.
would use caliber collision again.
I am completely satisfied with the work that caliber completed on my honda. My honda is only a few months old and it has been restored to brand new. James Miranda was a great help! He walked me through the process of the repairs and kept me updated on every step the shop was doing to complete the repair. I felt like i was right there at the shop. Caliber also helped me set up a rental and provided shuttles for me. I am beyond satisfied with my experience. Thank you for the car wash too!
Top of the line service, everyday updates and excellent communication.