Body Shop

Real Reviews From Verified Customers

Leonardo O.
Vehicle Make : Honda
5 out of 5
10/20/2017
Todos son muy amables y el trabajo es de calidad
Tatsuya K.
Vehicle Make : Hyundai
5 out of 5
10/18/2017
Appreciate the constant emails confirming the current status of repairs. All staff members that I interacted with were always courteous, friendly and helpful. Otto was great to work with!!! Will recommend your services to others. Thank you.
Mary G.
Vehicle Make : Infiniti
5 out of 5
10/18/2017
I loved the text messages with updates throughout the process. My car was done in a timely manner but every detail was taken care of prior to me picking it up. Thank you Jason and the entire Pacific Elite team
Brenda W.
Vehicle Make : Toyota
1 out of 5
10/18/2017
The clear film that was applied to the bumper left a wrinkly bubbly spot that should have been caught. Not pleased with it .
Tasiana V.
Vehicle Make : Jeep
5 out of 5
10/18/2017
Thank You! GREATLY Appreciated!
Christopher M.
Vehicle Make : Lexus
5 out of 5
10/18/2017
Great service and thanks for always keeping me updated
Edgar S.
Vehicle Make : Nissan
5 out of 5
10/18/2017
I like how I was kept in contact about the repairs .
Bridget B.
Vehicle Make : Ford
1 out of 5
10/18/2017
I was very disappointed that the car was not ready several times after I was told it would be. It took 10 days longer however everyday I would receive a message it would be the next day. The work done was not to standard and had rear end damage when we picked it up that was not there when we dropped it off. The staff was rude and disrespectful. Cortney did her best to make it right but it was still a very bad experience.
Maggie Y.
Vehicle Make : Toyota
5 out of 5
10/18/2017
Thank you for repairing my car.
Cruz W.
Vehicle Make : Chevrolet
5 out of 5
10/18/2017
Excellent work when finished car looked brand new
Timmothy P.
Vehicle Make : GMC
4 out of 5
10/17/2017
Eric Munoz was great. He kept me informed of the status of my car's repairs. The repairs took longer than anticipated at no fault of his; the dealer sent the wrong parts. Ultimately, I was very happy with the service I received from Eric. He is top notch!
Nikeshumar A.
Vehicle Make : Toyota
4 out of 5
10/17/2017
Thank you for your all work, I have small issues I will going tomorrow morning to see you...
Dianna D.
Vehicle Make : Kia
5 out of 5
10/17/2017
Trever goes above and beyond to help customers feel comfortable and satisfied.
Paola A.
Vehicle Make : Acura
5 out of 5
10/17/2017
I had a great experience thank you
Lindsay L.
Vehicle Make : Toyota
5 out of 5
10/17/2017
Very fast repair, text updates really were nice to know exactly what stage my car was in. Customer service was great, friendly, and efficient. I would recommend this place for everyone.
Makarious K.
Vehicle Make : Honda
5 out of 5
10/17/2017
Good job, excellent service
Arthur L.
Vehicle Make : Lexus
3 out of 5
10/15/2017
I appreciated the thoroughness of Eric's assessment of the damage. I thought all the damage would be visible, but Eric explained he needs to check the wiring behind the sensor to ensure no wires were pinched during the impact. The car looks as good as new, and I appreciate getting the car back a day in advance of the original estimate.
Natalie C.
Vehicle Make : Honda
5 out of 5
10/15/2017
Michael and his team did a great job on my car and awesome communication wifh Ellite Collision, made the process go by smoothly.
Barbara M.
Vehicle Make : Cadillac
5 out of 5
10/15/2017
Everyone was considerate and helpful. I appreciated the daily updates and the fact that the car was ready when they said it would be and the car looks like new.
Brittney R.
Vehicle Make : Honda
4 out of 5
10/15/2017
Pacific Elite Collision was professional and efficient. Loved their texting updates, I didn’t have to bother calling! John was a pleasure and my car looks like nothing ever happen . Will be using this collision shop for my future car needs

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