You don't need to contact me. Just know that it's confusing and also disappointing for a customer to receive notifications for two weeks saying your car is almost ready when it isn't. Just say you're working on it and that you'll update when it's ready instead of continuous false promises. I worked in sales. Always under-promise and over-deliver.
I was very satisfy with the repair work that Pacific Elite performed. They did a great professional work. To may automobile .
I would not hesitate to recommend Pacific Elite to perform repair work on any. Car that needed repair .
Everyone was great and exceeded my expectations
Everything was great! Thank you so much!
I was totally happy with the outcome of my car. It looks as though it never had any damage. I was also kept informed throughout the process as to a completion/delivery date. I would not hesitate to return if needed or to refer someone. Thanks for a job well done!!
Everyone was very helpful and nice. I was kept informed on the progress of my car.
Friendly staff, timely repair, car looks better then when it came in, highly recommend
Customer service was awesome, team kept up with me and kept me in the loop the whole time. I will definetky recommend the company.
Great service. On time updates and the car looked neat. All in all very satisfied customer
The entire team was exceptional.
Repair was done quickly and efficiently
The team is so proactive that they called me before I even called them. great customer service and follow up
When I went to pick up my car on Saturday they told me they had accidentally left one of the lights on so it had drained my battery but to keep the car running for 15min & it should be fine . That was not the case . All weekend my car struggled to turn on & yesteray when I get to go turn it on it won’t turn on at all .
So irresponsible . I should not have been told to go pick up my car until this was fixed . Now I’m without a car until I can get picked up & taken to go charge my battery .
Staff was very professional and friendly. Repair work on my car looks amazing. I’m grateful that my car was also washed and vacuumed inside. I definitely will return if I ever need repairs again and will refer friends and family. Thank you!!
The employees who handled the estimates were intelligent and reasonable in their discussion of what would probably be done and what might need to be done. Pacific elite was the third estimate, and by far the most professional. I appreciated the text updates on the work… Their repair work and color match are perfect.
they also made the aspects of needing and returning a rental easier. Their staff were personable and professional. I also noted the professional behavior and the attention to safety of workers I saw moving between buildings and using the parking area. The waiting area was clean and well supplied.
This is the perfect solution to the unfortunate result of damage to one’s auto, personable and professional with the skills and the technical knowledge and equipment to do the work right.
Vehicle Make : Mini Cooper
Itwas ok because it seem like you try to safe your coin more than a good service. I I have to pay for everything that you asked me to pay but when you have to fix it if you don't do everything that you have to do to take care of my problem from the accident. I have been a royal customer for a long time but when I have these accident it is really make me feel disappointed at Geico so I think I will look for another car insurance that they can Pro why I better service in the future.
Everyone was so pleasant and they kept me well informed on the progress of my car. Also they told me to come back to have my vehicle cleaned which I wasn't expecting but was very happy to hear it.
Very contagious people very professional