Repair was great but noticed something that looks like water damage and a small ding on driver door, which were not there before.
My Caravan was delivered with rubbing compound on the paint and a rear wheel panel was bent. The lady in the office was rude when I asked her questions. I will file a complaint with AAA.
A great great experience! Loved the updates, and initiative on their part. Finished my car in a short time and did a fantastic job. Thank you!!!
Thanks guys great job. Really professional people
Great customer service. Wonderful communication with staff. Excellent repair work.
Mike was great, the repair work was great and everything was done exactly as he said it would be and when he said it would be done.
Nice doing business with a company that actually delivers on its promise.
Mike, who manages my car and case, was great. Explained and walked me through it all. Also a guy from the shop, Mike gave me a ride home. Real nice guys.
Well treated by all staff, especially David who made sure all things were properly attended to. Body and paint was superb.
Angel was very helpful and communicated with me every step of the way.
The spotty communication about the date when the car would be ready was frustrating as it caused us to return our rental car in anticipation of getting our car back on December 26. Four days the tracking website for elite continue to show the 26th as the date when the car would be ready leading us to wonderWhen the car would be ready and causing us to have to to go get a second rental car in a pinch. I would appreciate more proactive and accurate communication next time please
You guys did an incredible job
Did an amazing job thank you so much
Great to work with.
Love the staff!
Fortunately for me I was given Mr Daniel Cisneros to work on my car. He was patient kind and explained everything thoroughly. Very professional attitude. He worked to make my inconvenience less painful. I would most thoroughly recommend your shop though of course I hope not to need it again!?
The team was absolutely amazing , they made the process fast and easy I walked in with a wrecked vehicle and I was driving away with a rental plus all the proper paper work complete for the repairs with in 10 minutes .. wow !! Absolutely incredible
Vehicle Make : MERCEDES-BENZ
Hi, I had the best service ever from the beginning to the end. A big thanks to Ruben he was so sweet and helpful very patient and was sending me updates about my car all the time. Thanks a million for the great service
My experience with Pacific Elite Collision was great. The team was very professional and efficient. I was notified every step of the way via text message and my car was returned in amazing shape. I would definitely recommend Pacific Elite Collision.