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Vehicle Make : Ford
Janie R..
3 out of 5
4/4/2014
They were great at the beginning but then had some problems because they didn't have some parts I needed in stock. They had them ordered and said they would be there in two hours and that they would let me know. 3 hours passed and received no call. I called them back and asked if my car parts were there already and they said not yet. I waiting two more hours and called again and still not ready. Instead I went to the location pretty annoyed that they were taking more than 8 hours when they clearly said They would have them there by 1 and it was already going to be 7. When I got there they supposedly had just received them, except for the condenser which had arrived broken and had to be replaced, yet would get there by tomorrow morning. I was pretty mad since I expected to receive all the parts at the specified time I was told because I was trying to have my car done by the weekend!
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