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Vehicle Make : Mazda
5 out of 5
If your car has been damaged save yourself a lot of time and hassle. Take your car to Gunder's and relax. DO NOT take the advice of your insurance company and use their preferred shop. Here's my story. When my new 2015 Mazda 3 hatchback was damaged in a rear end accident I took the unfortunate advice of my insurance company and allowed my vehicle’s repairs to be performed at a ‘preferred’ shop; in this case, a well-known national chain. When my insurance company returned my so-called repaired vehicle, I looked under the car and noticed that the ‘preferred’ shop had reinstalled accident damaged parts. However, I never realized how bad those ‘preferred’ repairs were until Gunder's looked at my car. In total, Gunder’s Auto Center found nearly 60 errors committed by the ‘preferred’ shop. The ‘preferred’ shop errors included the re-installation of accident damaged parts, missing parts, improper parts, a muffler without support and concealed unibody damage. As it turned out, my insurance company and ‘preferred’ shop failed to perform over $2,500.00 in necessary repairs. The 'preferred' shop cut corners, used substandard materials and inferior workmanship. That won't happen at Gunder's. Gunder’s made sure that every single necessary repair was performed properly with new genuine OEM parts. Gunder’s also navigated much of the insurance red-tape on my behalf to make sure I didn’t have to pay a dime out of my own pocket. I live north of Orlando but it was definitely worth the drive to Lakeland. I had peace-of-mind knowing that Gunder's was going to fix my car the right way. As an engineer with who also served as a Quality Manager for an ISO9001:2008 certified manufacturer, I am extremely demanding. Simply put, Gunder's exceeded my expectations. Take your car to Gunder's.
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