Body Shop

Real Reviews From Verified Customers

Sarah G.
Vehicle Make : Toyota
1 out of 5
2/29/2024
I was told the repair would take 3.5 weeks and it took 12 weeks. Communication was spotty and the person who. I would talk to didn’t actually know anything about my repair- only what stage it was. No explanation for why it was taking so long, no idea when it would be finished.
Royce J.
Vehicle Make : Honda
5 out of 5
2/3/2024
My car looks like it original did.
John K.
Vehicle Make : Toyota
4 out of 5
1/18/2024
See Google review
Keith M.
Vehicle Make : Mercedes-Benz
5 out of 5
12/22/2023
Outstanding workmanship and EXCELLENT customer service.
Norman L.
Vehicle Make : Volvo
5 out of 5
12/15/2023
Great service, great communication. Wonderful staff!
Gabriel O.
Vehicle Make : Toyota
5 out of 5
12/14/2023
They did a good job, very neat and clean. But need to work on time. Thanks
Michael C.
Vehicle Make : Jeep
1 out of 5
11/19/2023
Communication still waiting for door strips .
Joseph C.
Vehicle Make : Ford
5 out of 5
11/15/2023
A big thank you to all, job well done!
Vincent G.
Vehicle Make : Cadillac
5 out of 5
10/11/2023
They did a great job as always. The staff and manager were supremely helpful getting my car fixed fast and left it looking brand new.
Barbara A.
Vehicle Make : Acura
5 out of 5
8/10/2023
Job well done! Very professional and outstanding quality of service!
Dennis-and-marjor K.
Vehicle Make : Toyota
3 out of 5
8/9/2023
It was fine, but took longer than expected. Was told car would be ready Thursday or Friday but didn’t get it back until following Monday, and no one returned my call. Other than than minor frustration, work was completed perfectly.
Peter A.
Vehicle Make : Ford
5 out of 5
5/18/2023
Done on time and great job.
Janel E.
Vehicle Make : Kia
4 out of 5
3/25/2023
Car looks new. Like nothing happened.
Louise L.
Vehicle Make : Subaru
5 out of 5
2/8/2023
It just took too long,but the work And the service were exemplary
Charlisse J.
Vehicle Make : Toyota
4 out of 5
9/11/2022
My only concern us that my key no longer lock the driver side door. Other than that everything is fine. Thank you.
Nicole H.
Vehicle Make : Nissan
2 out of 5
7/31/2022
I would never recommend this shop to anyone or will ever willingly do business with this shop in the future. Customer service was horrendous, I was given a vehicle that was fundamentally unsafe to be on the roads, and all of my concerns were dismissed and ignored. I have never been treated with the disrespect that Willow Ruiz treated me with and I did not trust the quality of repairs he did on my vehicle after he spoke over me, dismissed my concerns, and missed obvious issues such as a lack of functioning horn. My entire experience with this shop was horrendous.
Benjamin N.
Vehicle Make : Hyundai
5 out of 5
4/4/2022
The service exceeded my expectations and I am beyond grateful. Thank you guys!
Jonathan M.
Vehicle Make : Ford
1 out of 5
4/2/2022
A lot of paint swirls on repainted area and overspray. Big grease stain on back seat. Was supposed to be nine days and wound up being over 20. And last but not least car had a bad smell in it which took a full detailing to get rid of, grease stain is still there.
Bridget A.
Vehicle Make : Ford
5 out of 5
3/30/2022
Great service, car looks like new, wonderful customer service! Thank you!
Edward R.
Vehicle Make : Honda
4 out of 5
3/28/2022
I was bummed it took a full month to repair my car when the original estimate was only a week, however I know that there’s nothing PCC can do when it comes to shipping delays. The staff was still great about giving me bi-weekly updates on my status while I was waiting. When I did pick up my car there was still some residual damages that I had to go back and have repaired. Although this was very annoying I can safely say that the people at Premier Collision Center did everything to satisfy my needs. So while there were some “bumps in the road” in the end I am very happy with my car repairs.

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