Victor the manager was great, and they worked very quickly to get my vehicle done. The work was to take about two weeks, but it was done in a week. Not was the service provided done expeditously, the quality of the work and attention to detail was outstanding.
Victor adds a personal touch that surpasses my expectations. I relieved and thankful that I have a trustworthy agent like him in my corner.
Victor is an exceptional employee. He made this a very smooth and trouble free process. It is employees like Victor that has kept my auto purchases and vehicle maintenance work at red mccombs for the last 25 years.
Victor and everyone associated with your office/including rental personnel did an awesome job. From Victor coordinating and the body shop, the damage was taken care off to our satisfaction.
All were professional,polite and very helpful.
They did more than expected in less time than anticipated. I'm happy.
Victor was awesome. kept us informed and is just a wonderful human being. I will give him all my body shop business. you should have him cloned.
Victor is TOP NOTCH. I have had 3 USAA claims with him and he is THE BEST person I have ever worked with for vehicle repairs and yes I also do this for a living (insurance claims). I am going to urge ALL USAA claimants to go to red mccombs and work with Victor.
The whole process was great and hassle free. Great work was done on my vehicle and was returned back on a timely matter. The Advisor was very pleasant/friendly to work with!
The entire staff was very friendly and professional especially Victor Alanis. He made sure all my concerns were address and kept me informed of the status of my my vehicle. I will definitely recommend RMCC to my family and friends and tell them to go see Victor to get their vehicles repaired.
Victor was very professional and was great to work with. Rosemary and I really appreciated him.
Great job on getting things fixed!
Victor was very helpful and kept me aware of the status of my repair over the entire 2 week process.
VERY HAPPY, GREAT STAFF, VICTOR KEPT ME IN THE LOOP EVERY DAY, BIG THANK YOU FOR ALL OF YOUR WORK,,,
I would recommend this company with no reservations. The staff of professionals were respectful and helpful.
I am very pleased with the repair and the professional people I worked with at the Red McCombs Collision Center in San Antonio Tx.
Very happy with the excellent repair work done and the high level quality of customer service I received.
Mr. Alanis was professional, courteous and efficient.
Beautiful job; my car looks and drives like new. Victor, the job supervisor (his title?), is very professional and personable, and knowledgeable, competent, and efficient, and put me at ease immediately. He gave me updates as promised. The office staff were all very nice, too. I knew my car was in the right place for repairs. Your partnership with my insurance co. USAA also worked very
smoothly. Your get A+ ! I'll recommend you at every opportunity. Thank you for a job well done.
Outstanding service - thank-you