Hong P.
Vehicle Make : BMW
Not a very good experience— had to go back there
4 times. When i picked up my car,
I sent it back because there was a scratch in the area where repair was done. Went back to pick it up - tpm light and ither light popped up.
Was asked by carlos to return it for reset. Tried to do the reset multiple times - did not work. Brought car back, reset again, carlos drive my car and tried to do the reset - it didn’t work. Asked me to drive on 101, i did. Reser didn’t work. Went to my mechanic — you did not replace the tire sensor after you did work!!! Seriously?!? Awful work, awful service.
Michael H.
Vehicle Make : Mercedes-Benz
Thanks
**** T.
Vehicle Make : Audi
Excellent performance. The car looks great. Performance was what I was told to expect.
Fatima T.
Vehicle Make : Kia
Jesus was fantastic!!!!
Alexander W.
Vehicle Make : Toyota
A quick turn around, very professional and friendly staff, and my car looked brand new after
Jim B.
Vehicle Make : Honda
Great job. On time, high quality results. Very fair pricing for owner paid job.
Sunil P.
Vehicle Make : Vehicle
Andrew was great. Body shop work was outstandin. The lady at the front desk was extremely rude and not helpful to questions I was asking and shouldn’t be in a customer service role. Andrew was quite the opposite and answered all my questions politely. But the quality of the workmanship was enough for me to overlook those rude interactions.
Joohyun K.
Vehicle Make : Kia
Satisfied
Norman H.
Vehicle Make : Buick
Raul gave great service
Grant V.
Vehicle Make : Ram
Great customer service. They provided me a rental car at the spot (very convenient). They fixed my truck and I picked it up in no time. Not to mention they keep my truck clean. Thank you Auto collision Center Hayward!
Darryl T.
Vehicle Make : Toyota
Excellelnet work. I liked being kept informed of progress of the repair.
Adam L.
Vehicle Make : Toyota
Excellent work and great service, thank you!
James H.
Vehicle Make : BMW
excellent communication and customer service
Maria D.
Vehicle Make : Toyota
I am extra impressed by your text communications throughout the project. It made me feel confident that the work was proceeding smoothly. Jessie was also exceptional. He instills trust and I walked out knowing I was going to be very well cared for. The coordination with Kemper as well as Enterprise Rental made the experience pain-free and seamless. I will definitely make ACC my first choice should I need auto body repair in the future. And I will recommend them every opportunity I get.
Sinju E.
Vehicle Make : Toyota
Great job fitting my car bumper. Look’s new
Vivekanand R.
Vehicle Make : Vehicle
The repair took longer than expected, 3 weeks vs **** week, even though we paid in advance for parts and waited for arrival before dropping off the car. Each week in the shop we heard about yet another part missing, and another week waiting for it. causing a longer wait. MV Body Shop could do better here. However, we appreciated the frequent text updates and thought the high quality of repair was great. We also really appreciated that the car was washed and cleaned inside and the battery was charged before returning the car to us. Thank you!
Jolinna N.
Vehicle Make : Vehicle
Thanks Raul! You helped me get my Tesla back ASAP and was so easy to work with. I am so thankful!! It looks brand new!
Isauro P.
Vehicle Make : Hyundai
No sirve el alarma y no puedo bloquear las puertas
Siubong S.
Vehicle Make : Toyota
Good follow up
George M.
Vehicle Make : Subaru
Awesome job.
![At Auto Collision Center Group, located at Hayward, CA, 94545, we have friendly and very experienced office personnel ready to assist you with your collision repair needs.]](https://www.autobody-review.com/images/groups/727/800x800/OIV79auLxWwfZ3UWXgIa.jpg "At Auto Collision Center Group, located at Hayward, CA, 94545, we have friendly and very experienced office personnel ready to assist you with your collision repair needs.]")
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