Looks great and the whole experience was good. Laneys was willing to work with me on my government credit card not being taken at Parkers so that they could do the work and be charges through Laneys. Really appreciate the nice people and timely repair. Thanks!
Ken was top knotch. He had everything organized including all paperwork, rental etc and told me exactly what I needed to do. I was notified of the progress and the completion. I would highly recommend you. Thanks!
I was completely satisfied with everything regarding my car repairs at Laney's Collision Center!! It was AWESOME!! Customer Service, Quality of work, Speed of which the work was performed.... All of it was AWESOME!!
Very professional, friendly and fast services. 100% satisfied
Just keep working with the customer the way Ken did with me and I will come back everytime. The only problem that I had was with enterprise not giving me an suv to use. But very satisfied with this experience.
Nice work and great customer service
Ken is very professional. He went out of his way to help me work around my schedule. Quick repair. Great job.
Professional service - updates on progress much appreciated - trustworthy manager - great experience!
Good job!!! Had a little problem but it's being taken care of very professional
I will take my cars here from now on. The whole experience was great. Lovely people there as well
Great customer service all the way around. Courteous and professional staff. I would highly recommend laneys to anyone. Thanks
Ken was extremely professional and went the extra mile to repair my truck right. He also communicated with me constantly untilccomplete.
Was able to fit me in being busy and get me in and out was amazing from the team at laneys...
Appreciate their promptness and trustworthyness.
The service at Laneys was excellent the personnel provided me a stress free transactions....and the quality workmanship was excellent I will diffently recommend Laneys to my friends.
Not returned when promised. Promised touch-up not done.
Fast great and friendly service! The team always goes above and beyond to make sure the customer is happy!
They are very professional Ms Sharon is a keeper. She was a gem
Door that was replaced doesn't match the other 3 on the interior. Car was released back with a cracked windshield that was not there when I left it. Drivers window is out of line. Unacceptable.
Ken was very nice and service was quick.
Job completed on time and looks good.
Wonderful job on my car. Great communications.
I appreciate the great customer service & timely repair. Thx, John I
Enjoyed the time I spent with the estimator and the ladies at the counter made everything easy and seamless. Thank you!
Vehicle was not ready when promised not once but 3 times. Very unhappy with the service.
Happy with service, finished on time and loved being updated via text throughout the process
You made my truck look brand new
Keep doing what you are doing , because you it well.
Fast, friendly service. Thanks so much!
Done a awesome job great costumer service!!
Everyone I spoke with was very professional and the quality of the work was exceptional!
Good job! Love the text updates
Laneys always treats us well.
I was greeted with great customer service. The Laneys team made the experience an easy one. Thank you!
Excellent work. Thank you! Would definitely recommend your business to friends.
I was very pleased with the work on my vehicle. They were very friendly and I will recommend my family/friends.
It came back looking brand new they did a awesome job
Loved the finished product great job very friendly
Absolutely top notch service! The Laney's team took care of us throughout the entire repair process. We stayed informed throughout the job and the work was completed on time with quality results. Thank you and job well done!
Services was great. Always keep me up to date on repairs.
It was fast and looks better than new
Service was great!! Very courteous customer service, friendly and helpful! Not only was I satisfied with the work, but my car was cleaned! Thanks to everyone!
I was very pleased with the entire process, Ken made it easy and answered all my questuons.
We are satisfied with the repairs, but the customer service we was not pleased with! I never got updated unless I called then we were told 4 days. Even tho the paperwork was turned in a week before my car was able to be worked in the parts was not ordered till the car was brought in, all I got was not sure why that happened ????. I was told 4 days ended up being over the weekend then 2 more days so 6 days! So needless to say I was not happy about that!!!!
110% satisfied...again! Keeping us updated, making it look like new, and detailing the entire vehicle...what more can you ask for?
They will have my repeat business and o will recommend them to my friends. They even went beyond good service. Ken did s great job. Thanks.
Thanks for the phone updates and for
Y'all's co- operation.
Everything was done in a very timely manner. My car looks great.
Your staff is professional and curtious
Everything went completely smooth. No issues, the front desk attendants were great and helpful. Would be my first choice if I ever needed car repairs again.
Yall done a fantastic job. Thank you!!!
This is the second time and I was completely satisfied with the work and services.
Thsnks for a job well done!
I haven't had a chance to look at the truck in daylight, but I have never been disappointed with your work
Would recommend this shop to anyone. Ken and his guys do great work and will go above and beyond with communication and ensure the customers have a great experience. The body work and paint blended very well and was top notch! I had an issue with my headlamps after repair but after talking with Ken we worked out a time that was good for me and Ken personally saw to the repair in very timely manner. Nothing but good things to say about this repair shop! Great to see outstanding customer service still exists! Thank you Laney's Collision Express.
Rodney is absolutely amazing!!!! Exceptional setvice.
I'm extremely pleased with how fast my repair was made. Everyone was. Very nice. Love the textv updates.
Car looks and drives great.
I would recommend them to family and friends.
I would recommend Laney's to my friends and family. They were very helpful and friendly.
Vehicle Make : Volkswagen
Excellent service, friendly and helpful people.
I have used Laney in the past and always got good customer service . When I contacted Laney about bringing my car in I spoke to a young lady three times and she told me to bring it on a Wednesday . I asked her if I was going to leave it she said yes . I showed up on Wednesday and the man told me he couldn't even look at it without the account number . He wouldn't even give me an estimate . When I got home I called him and gave him what he wanted . When I returned to leave my car I had to ask the young man to come out and explain as much as possible what he was going to do to my car . I stated that I have used Laney in the past so when I had the accident I didn't want anyone to fix my car but Laney . I realize that it has been awhile since I've had work done so maybe this is normal procedure . I have always thought Laney was the best in town but now I'm not sure !!!
Love the immediate responses.
They did a really great job of repairing and painting my car. I was very pleased and will recommend other people to use them.
Professional, timely, and courteous!
I was very impressed with the prompt way my case was handled. The finished product was excellent quality!
Ken was very professional and answered all my questions.
U guys r the best in every way! No.1
Vehicle Make : Volkswagen
As previously stated, Laney's is our go-to place whenever we have an automobile question or repair need.
Love the text updates. Everyone was exceptional.
You should wait a couple of days before asking this question. We are still getting reaquainted.
Did an excellent job on repairs and most down to heart great people!!! 110% trust and respect really truly do appreciate all the help and support I would HIGHLY RECOMEND them anytime of the day
Good job guys.
I received my back ahead of schedule.
The service was great the repair was excellent and I was already familiar with your shop as you had recently made repairs to a Dodge Charger for us. I enjoy working with Ken and Jackson they're both professional and knowledgeable and they assured me should I have any issues feel free to give them a call thanks for a GOOD JOB. Paul
Great service and great communication... very happy with our finished product.
My car was ready when it was suppose to be and it was clean inside and put.
Got it back earlier than planned. Thanks!!
I was kept well informed throughout the whole process. The car looks great! You have a first class operation!
Always a pleasure. Professional and courteous.
They did a great job but returned to get the door striker adjusted they r great to work with
Very friendly staff. They kept me informed.
Very quick and professional work.
I mostly appreciate the caring attitude and attention to detail.
Jackson made it worth the wait and was the key to a successful visit
Appreciate the professionalism and courtesy. Except for the awaiting part, everything appears to look great! Thank you!
Great job by all involved!
Everyone was very helpful and friendly. Communication was great...knew exactly what was going on with my vehicle. I really like the kids play room too. My car looks great! Thank you!
I would highly recommend Laneys of Eldorado for collision
Repairs. A very personal team from start to finish.
Thank you for outstanding service.
Vehicle Make : Mini Cooper
They kept me informed throughout the process. Always extremely helpful. Definitely would recommend!
The repairs were completed as promised, in a timely manner and looked great! Staff were helpful, polite and explained things very well. I appreciate everything.
Glad to hear Enterprise is affiliated with laneys now it will make a vehicle rental much easier