Very happy with the constant updates and the quick time it took to fix my vehicle.
You guys did everything you could to make sure I was never out of a car, driving me to the rental place and also picking up the rental from me and delivering my car to me at work. I've never had this level of service from any mechanic or shop in the past. Thank you so much.
Courteous, competent and timely are words I would choose for my experience.Very customer oriented.
My experience with Fix auto was 100% great overall, employees and services tnx
I was always being informed on the progress
They finished a day early
I can say well mannered and perfesionnal staff Israel was quick with return of calls and real helpfully with any questions, thought's and concerns of my vehicle well handled well satisfied
Great crew and a pleasure to deal with.
I really like how the bumper came out, great job. Thanks guys, I really appreciate it:) :)
Not all repairs were completed the first time, I had to leave my car with them for an additional two days because they "forgot" about the trunk. With that said. I have a screw in a tire, when I picked up my car I had a tire pressure sensor on. Also some minor scuffs on the freshly painted bumper.
Hector did an excellent job explaining what I needed for my repair, keeping me informed, explaining the costs clearly and scheduling my repair very quickly. My repair work was completed in less time than I thought and the customer service was excellent. Thanks Hector and your entire team for exceeding my expectations.
Very professional. Work quality is excellent. Unfortunately, I am multiple repeat customer. Glad to have a repair facility like yours here.
The detailing on my truck was a nice touch and much appreciated. The paint job looks very nice
Thanks for the good work
The staff at the front desk were friendly and very friendly and efficient. They put me at ease with the repair of my car Israel who was in charge of overseeing the repair work on my car took time to explain all of the details. I would and have recommended Fix Auto body to anyone. The car looked great!
Very satisfied with the staff. They keep me well informed on when the truck would be done. They were very nice
Thank you! My experience is punctuated with defining terms... effective, efficient, professional, courteous, and reassuring. Thank you again.
The workmanship of repair is flawless. My Lexus looks brand new! The job was done 2 days ahead of schedule. The staff was courteous, friendly and very helpful. When Enterprise rent-a-car failed to show up to give me a ride to their office as promised, Fix-Auto stepped in and drove me over there. Fix Auto has my highest praise and recommendation!
very quick in repairing my car and very nice
Awesome work ! Super fast work!
Repair for insurance work was good.
When I brought the car in both times, I was promissed that someone would call me about painting a scratch on the driver side mirror. No call, no follow-up. When i picked the car up...the same thing. I'll call you with an estimate. No call.
I was very impressed by all of your front office people, very polite, informative and pleasant to deal with. The repair work was very satisfactory. I would recommend your shop
Excellent Customer Relationship! Excellent Service! Fast & Professional! Thank You!
Every person I dealt with at your company was professional and a pleasure to deal with. Plus my car repair looks like new. Thank you!
Customer service was excellent. Kept me updated throughout the repair, always returned my calls in a timely manner. Also finished my car 5 days before their estimated date which made me very pleased.
Very impressed and happy it was done in 4 days. Mark Rosales and Melissa were wonderful. I could not be happier with the finished work. My car is as good as new. Thank you so much.
Not only was the office staff incredibly accommodating and friendly I was also pleasantly surprised at how quickly they repaired my BMW. Especially with the holiday weekend. They kept me up to date on the progress of my vehicle daily.
I literally had to walk around my car to check the license plate, I didn't recognize my car, it looks beautiful. Thank you so much for making this such a smooth transaction.
My truck looks like new a great paint job. Customer service went above and beyond. Thank you for a very positive experience.
Fair price, job completed on time, friendly professional staff. I will recommend Fix to any one. Thank you.
I am so impressed with the service I received from Fix Auto. The manager Mark and front office person Tyler were so helpful, and they made ever effort to meet my requests and needs. I am completely happy with the service I received and highly recommend them. I also appreciate how quickly my car was returned to me especially with the holiday near. A big thank you!
You have a great team . The service level and workmanship are great!
It appears to be too much trouble for someone to walk out and walk around the vehicle when you pick it up.
Very friendly and helpful staff. Some very small Paint chips were pointed out to me and fixed along with the collision repair. My car looks new again!
Awesome experience , thank you!
Thank you so much for all your hard work!
I just picked up the car this afternoon and so far it looks great
Thank you for making this so easy.
Fix Auto did a superb job on repairing the door of my 2013 Lexus this week. I was worried you wouldn't be able to match the maroon color but they did a perfect job. The girls at the reception desk were very friendly and professional and kept me informed on the status of the car. Also, Israel was very knowledgeable about what needed to be done to fix the car and explained the estimate in detail. I would not hesitate to recommend your company to anyone who needs a repair done on their vehicle. Sincerely, Deanne B
You did an excellent time job. Thank you.
Excellent results, looks like new. Very happy first time customer.
Vehicle Make : Land Rover
I was pleasantly surprised. A perfect job. The paint matched
I think they rushed, I would have rather the job complete before I picked up my car. I didn't get the step by step updates from your flyer. And asked about a paint quote ahead of time and never got one.
Hector was great !! Aside from the constant assurance he gave, he was accomodating and helpful with my auto questions and uncertainties. Thank you!!!
Great service from Hector Arroyo
Once Fix Auto got approval from insurance company, my car was ready in two days. I have been getting my body work at this shop when it was Henry's and I have been completely satisfied every time for over 10 years. Won't go anywhere else. The employees are professional and great to work with, they make the process easy. Thanks for a great experience.
Great company work well with my insurance company USAA period very pleased with the service and quality of work coulda made it simpler thank you Girard Wallis
Just great work and service. I would recommend them to anyone.
Very nice job, my car looks great. Although I was quoted ****-****/2 days and it was actually 2-****/2 Days. I would suggest that you extend your estimates so people don't have expectations. Under promise and over acheive.
The car was repaired quickly & perfectly. The customer service was flawless, both in the office & in the shop. First choice for any future auto repair.
Extremely happy with the service!
You have a great team in Indio. The service level was of the highest order. The would have brought home the gold from Rio. Thanks for a great experience during a stressful time.
Great job. Constantly communicated with me each day on the status of the vehicle!
Car looks brand new again thank you!!
Well done from start to finish.
Everyone communicated well with me and my car was done in a timely fashion.
I appreciated the daily status update. Tyler was very professional and efficient. The car was ready much sooner than I expected.
Really appreciated. The kind and immediate response with car. I will call u tomorrow. Thanks
Thanks for the great job and professional staff!! we are glad to have Fix Auto take care of our Suv, thanks again, Mary and Eddie Gordon!!
Everything was great Thank you very much!
Courteous and professional staff. I would recommend Fix Auto to my family/friends for effecient service and overall customer satisfaction.
Fix Auto's employees and management as a rule work hard but not smart.
I would recommend this company again and again. Terrific results with the most courteous staff Sandy M
Thanks for your fast service and good work
Starting with the wonderful way I was treated by a every staff member friendly and courteous, next your local is beautiful completely clean. A pleasant experience and service also thanks a zillion for cleaning my vehicle really appreciate.
Atte. Edda Castillo
Friendly. Fast. Thorough.
My auto looks brand new! Thanks Fix Auto
The paint came out great, between that and the bodywork it looks like a brand new car. Couldn't be happier with how it turned out.
Great service and friendly professional staff. I'm very satisfied.
Professional staff - Exceptional service!
Very satisfied and would recommend Fix Auto & Collision for auto repairs.
Before hading the car over to the owner they should do a full expection on the car electrical like lights alarms and key ramote to the car!
everyone was so friendly and the job looks great!
Amazing service ! Hector picked up and delivered my car !
Im very happy with the excellent level of service and professionalism, i would recommend Fix to everyone!
Other than one missing nut cover; your team did a great job.
The car looks like new. Thank You
Vehicle Make : Volkswagen
The ladies in the office are amazing. Alma and Tyler were my go to girls while I was having my car fixed, nice to know that even though my insurance wasnt paying for the repair the girls at fix were still looking out for meand battling the insurance company everyday. By hey really went above and beyond. I've had numerous cars repaired by you guys and every time it's a good experience.
Thank you so much
Loved the service provided and the options I was able to pick without pressure. Great job, thank you. I will refer anyone I know to your business.
Amanda and Steve were wonderful, they went above and beyond great customer service. I will most definitely recommend this company. My auto looks perfect, can't stop talking about the great service. Thank you so much for making my situation so stress free.
I am so happy with the expertise and professionalism of the staff at Fix It Auto that I drive an hour each way to get to it. You guys are the BEST!!
Everyone at Fix Auto were very professional and friendly,they made me feel like I was important. I would definite return if I had to repair something else.
The boyz did a great job as usual. I'm a repeat customer because Henry and his crew always do a great job. I highly recommend them. Thanks again for your great service.
Great job from the start through the finished repair
Outstanding customer service! Thank you.
The repair turned out great. There is no sign that the damage ever occurred. When I first brought it in I was hoping to have a small scrape on the fender also repaired from hitting a curb in the same area but it was left untouched. It's not a big deal but it would have been nice to have it taken care of it since the other damage was going to be painted to match.
Matt Jones, Steve, Jaime and the two ladies behind the desk were all fantastic! Our cars look brand new with the body work and the detailing was an extra bonus. Thank you!
Outstanding service from all i encountered. Really great communication on the progress of my repairs and an outstanding job on the work. My car looks like new. Its a pleasure to deal with such a professional business. Thank you!
Everything was great especially the girls up front at the counter with customer service but my headlight which was replaced still does not work after I picked up the car.
There the best. My cars will go nowhere else for body work. Always satisfied
A lot things wrong!! Miss fixing my wheel and tire .., took to long to give me my car after cash the check, many wrong information... Still waiting to fix my tire and wheel .. To much to list .. I'm not sure why you still in business I hope you fix what you still miss!! But honestly I don't trust you again
You are great, clear coat?
You were outstanding. This was 3rd visit. Work always excellent and will tell all at work.
I wanna thank you for the rapid fix on my car
Staff was quick in acknowledging me and very polite. Explained my situation to staff and they did their best to help me.I was comfortable leaving my car there. Thank you
I was in and out . My truck looks great .
I still have not seen my car it's still in the shop
Thank you. Excellent customer service and car repair.
Wow.. I was amazed what great work. I highly recommend as the staff was
Friendly and professional.
Everyone at Fix Auto Cathedral City were flexible enough with my schedule to get me in and out the same day! Their rates are reasonable and I couldn't be happier with the repair --- it really IS like it never happened! Hopefully I won't need their services again, but if I do, I won't have any hesitation whatsoever.
They did a beautiful job on my repair. Said that if there were any issues or questions about the work to bring it back and it would be looked at again.
Excellent service. Henry is the best!
Everyone is very friendly and really knows what they are doing. I will definitely recommend friends and family for any car repairs.
Great customer service.
Thank you for taking care of every detail with
Great service ..thank you
The price changed because the repair "took longer".
Lovely people, efficient service, perfect result.
Good work, on time service, pleasant employes, professional staff. PR excellent.
The staff was very helpful I will go back there again or recommend my friend and Family
Worse service I have ever experienced in my life. Completely rude and unprofessional unorganized and just a terrible company to do business with. I will never use this company nor recommend to any of my customers.
Excellent , I will refer people to your business.
your people were very couretous, prompt, friendly and professional. We are very pleased with the out come and our pickup looks GREAT!
Great customer service! Car looks great. Willbe giving it a test drive this weekend.
Thanks FIX auto
Hector was spectacular . Very professional very accommodating . I had another car repair there a few years back superb job this job was no different flawless
The Fit of new bumper cover, looks like it may have been forced to fit and some of the edges scraped a little
Staff was great. Tyler Young and Hector were personable , efficient and made me feel the car would come out perfect. Which it was.
It was nice for the body shop guys to come to the office and show me what they did. Nice personal touch . Jerette and hector are s major asset to your company!
A piece of chrome has a defect and needs to be replaced.
This was part of the repair to the trunk of the vehicle.
Will return on Monday 2/**** to get this fixed.
Thank you Fix Auto for such prompt help and service you provided me with when i needed it the most. Because of your assistance and professionalism i received from Fix Auto i got my car back in no time and fixed to my satisfaction. Thank you again.
Great job, with 2 caveats: trunk cargo
netting not reattached properly (2 pieces).
As well, trunk floor littered with debris from
repair process/driver's floor mat was soiled
in places from mechanics shoes.
Very detailed , great job Tahoe was done fast and ready to take home in only 2 ****/2 days . Great customer service , kept me up to date daily . Girls were great at the front desk . Thanks again for a very job.
Fast services friendly staff got my car done in two days
Everything was great. From the work to the customer service. I would definitely go back.
Call cell when not home. Auto texts not accurate.
Otherwise, good job.
As you know, I am a repeat customer because of your great service. Driving me to Enterprise was above and beyond and greatly appreciated. Hope I don't need you anytime soon but will definitely recommend you.
Vehicle Make : Volkswagen
I found some white overspray on a black part of my car, also my wheel was missing one bolt that i found inside the car. Other then that your team was helpful sincere and very professional. I would definitely recommend this place to a friend.
Very professional, efficient and friendly.
Very professional and competent, would certainly recommend to others needing your services.
Fix auto made my car super awesome from the crash I got they renew my car way beyond statisfaction. Fix auto is the place to b and they finish the job 2 day early. That's badass.
Thank you fix auto
I am beyond satisfied you did a PHENOMENAL job and we're as helpful as possible. ???? will definitely recommend this place to anyone.
Great customer service and attention to detail
Great service Amanda and Steven are awesome !
Thank you Gloria and her staff for being friendly, responsive, professional and making the experience from the beginning to the end very smooth. We would highly recommend Gloria and Fix Auto to everyone.
Excellent customer service and craftsmanship.
Thank you for a job done well!
This was my second time at fix auto this year... the first time I had great service this time it was exceptional! My car was fixed and polished and ready ahead of schedule and the girls in the office were welcoming and very helpful. I would recommend your shop to others for any future needs. Keep up the good work!
Great service explained everything well. My car was done early.
Very well done repair and I am very happy with how the car turned out. I do need to bring it back in to have some over-spray cleaned off the windshield and small front glass.
If you need a auto body
Go to fix
Quick repair. Excellent job. Great personnel.
Great service like the up dates
I love the results of my car! It looks brand new! Hector was extremely helpful and did a great job! I'm actually going back to have more body work done since they did such a wonderful job!
Awesome customer service Hector Arroyo was great. You have a good team my car came out great.
I am very happy of their works
And also I like the information of their working
Great service & the repairs to my car look great! The ladies in the office were very professional and helpful! GIVE THEM A RAISE!
Time to repair was a little confusing but all turned out fine.
sub-standard repair, not happy at all, car was almost brand new , I expected a higher quality of repair knowing your shops history. Ron H
Great people. Excellent service.
You guys are awesome. I appreciate that you worked late on a Friday to get my truck back to me. I still can't believe how quickly the repairs were completed.
Thanks again for going above and beyond anything I could have expected.
I loved customer service and regular Updates on my car all the way through a pick up time. Car was not only repaired, but was washed and waxed and arrived in a perfect condition.
I was very pleased with the kindness and professionalism shown to me.
You run a very professional shop/business. Your people are very pleasant and informative. Great experience !
Steve was remarkable, He did everything on time and kept me.informed,
He was very respectful and good sense of humor. He made the guest experience a WOW factor,
They were very prom on all there work very satisfied thank you
I really enjoyed working with Fix Auto. They were friendly, courteous and professional. I highly recommend them for your auto repairs.
Good service, friendly staff, n delivered on time.
I was very pleased with the overall results!
Hello, yesterday at pick up noticed damages on the front bumper driver side that were not present before. Your front desk person took pictures. Thank you for following up with me at your earliest convenience. Guillermo S
Wonderful communication, excellent service, and very friendly. Definitely the best auto service I have experienced. Thank you!
THANK you for your help during this time. Thanks to Henry, Priscilla, Amanda and all the people that form part of your team. I am so happy with the result and service I receive. Thank you again to all of you.
Thanks guys did a great work on my honda i appriciate everything for keeping me inform how verything was going
My Toyota UTV was completed 24 hours ahead of schedule. A nice surprise. It looks Great!
The folks at fix were extremely professional and polite. The car was finished even before the promised time. A for Fix .
Staff all courteous and well trained. Kudos to Hector.
I'll definitely recommend this shop to my friends. Thank you.
Everyone was great, very friendly, helpful,
and courteous. My car looks beautiful, it was ready exactly when said, and washed for me. I highly recommend your company.
You were a pleasure doing business with.
This was my second time taking my vehicle for the repairs was very satisfied and had a great experience with office staff.
Great service ! Hector took care us answered all my questions and went above and beyond to help , I will highly recommend your auto shop
Hctor was very profesional and taking care of me and also was very helpful. He is a very hard worker and deserves Kudos from the comoany as well to recognize him as a Hard Worker.
I believe his name was victor
I would rate him a ten!
I might have to come back regarding the bra
It appear to be ripped
I'm back I desert Sunday will come by or call Monday
G Jeanie Denos
They did a amazing job love it thanks
The hood on my truck is not align the way it was before, I took it to them.
Repair finished faster than expected. Will keep you in mind for future repairs.
We are satisfied with the service. The repair makes the car looks new again. Just a little glitch with the communication there for the time of pick up that resulted us to wait for an hour but we are glad they did a great job of the repair.
Everyone at fix auto is awesome. Thank you very much for the great work and the timely manner it was done in.
Priscilla went above and beyond to take care of me and my car
Thank you again
The car appears to look and run well! Thanks for your speedy work, and great customer service!
I absolutely loved the service and staff very professional, patient, understanding and knowledgeable. Specially Juana thank you so much for answering all my questions and concerns and being so accomidating. You have excellent customer service skills :) thank you once again
I had no problems Lily and Juana were very great staff members to deal with was updated on my vehicle repairs very pleased with the service I received and will recommend it to fily and friends.
We really appreciate the staff in Palm Desert the ease and simplicity in which the rental was handled
We definitely will rent again at this branch
Excellent service. Very courteous and professional. Lily is great, even returned the rental car for me.
Steve and the office were great!