Everyone (Kyle, Angela) was perfect!
They were helpful, knowledgeable, polite, professional, and kind.
My vehicle looks as good as knew. Kyle (sorry, I know I'm not spelling his name correctly) listened to my particular concerns, communicated that to the repair persons, and followed through appropriately.
Awesome experience. My Grand Cherokee looks better than new. Staff even came and got me since I did not have transportation to pick up the car. Many thanks for an outstanding experience!
Straightforward, dedicated, does what they say.
Prior to repair - lights working on bumper
(Already got in touch however Bstreet not willing to correct) now I must take to a shop to repair these issues.
Prior to repair - bumper did not have indention from something dropped. Now big piece of paint and dent on top of bumper. (talked to Bstreet and again not willing to correct)
Satisfied with the "repairs" however terrible left car with additional issues. So now it must get repaired again.
I may contact insurance or send bill details for the repairs and corrections needed to be done after your services.
You have an excellent organization. Thank you!!
The customer service is impressive. The B Street Collision team is very professional. The fit and finish of the repairs is outstanding . Three is no indication that my car was in an accident. Well done!
You guys get a standing ovation wowza.
Thanks for getting my son back on the road.
This is my second time working with your company and your company is fantastic. Everyone goes beyond the call to service the customer.
Angela get me informed with phone call multiple times.
The work was done in **** - 2 day and way ahead of schedule. I could not believe it was done so fast.
A part was replaced (on the work order) that I had not expected.
Jason left me a small bottle of touch up paint. What service!!!
They even cleaned my floor mats.
The car rental was coordinated with Enterprise, so I just picked up the rental at your location and return it there. Cannot be any easier.
Never have I gotten this kind of service from an auto body shop and at 64 years old, I have had my share of car work done over the years.
Thank you Milton
Excellent service, thank you!
B street is the most professional auto body shop that I have ever experienced. The office and front shop is immaculate, I got informed about the status of my vehicle, they went the extra mile when I left something in the rental car, and it was easy because the rental car pick up and drop off was right there.
Really the best service.
Priceless service, Angela was awesome and Jayson kept me informed along the way with great follow up. They were also completed a few days early!
Great service. Very professional. Thank you.
Top quality customer service. Very professional.
Had to leave vehicle to finish parts that weren't done correctly the first time and paint color doesn't match
Did a great job car looks excellent
Thank you Adam and the entire team! You helped us out in a very difficult situation traveling over the holidays. Everyone gave us great updates and worked diligently to get our truck ready ahead of schedule.
Outstanding service, prompt, haven't noticed any issues, truck is just like new!
Jason was great to work with. We'd definately come back again.
Professional staff with great customer service
Appreciate the fact that repairs were completed days ahead of schedule. Thank You, Delaine H
Prompt, courteous service. Will continue to bring our repairs to you.
Great customer service. Loved the regular updates. Great team to work with.
Vehicle Make : Volkswagen
Absolutely great service. Got car repaired sooner than expected. Top notch place very professional.
Always a great experience
You folks always make it easy. Thanks for your great service
Probably the best auto repair experience I have had. Timely, professional, courteous treatment by B-Street employees. The work done on my vehicle was top notch. A all around! Thanks
The paint splatter was removed, but I wished I would have understood there were areas that had eaten through the paint. I would've asked for as estimate to buff and paint at the same time the hood and front bumper were being replaced/painted.
My car looks amazing. Everyone was terrific & kept me informed daily on the progress of the repairs. My car was even completed 2 days ahead of schedule. Thank you!!
B street is so easy to work with. I loved the email updates. The work was well done. Jeff Kohles made everything so easy! :)
I appreciated the quick turn around to get my car back. The team was friendly and clearly answered questions. It was also nice that my car was returned clean inside and out.
Jason did an amazing job working with the ins company who was less than helpful. He communicated well with me and I never felt like he was talking down to me (a female). Great service with him and the person working the front desk.
Staff are friendly and accomodating. Services were completed sooner than expected and the work was perfect and my car was sparkling clean!!
You guys did fine. My problem was how long it took to repair. And that wasn't your fault. The insurance company held you up that's what upset me that and I had an F350 worked on and I got a half ton to work out of . I tear out small concrete jobs and pour them back for my job and it was just about impossible to do in a half ton pickup. Trust me that small pickup worked its **** off this week. And it made my job twice as hard with that small truck. Anyway that's my complaint. Your work looks great thanks for the good job
I really appreciated the regular uodates! The staff was very professional and friendly.
Vehicle Make : Mini Cooper
My MINI looks great, and the repair was ahead of schedule. That works for me!
Truck was completed 4 days earlier then their original completion date, and that's always a bonus.
The process was very easy. They made it convenient for me to drop off my car and kept me updated via email. They fixed my car three days earlier than expected and it looks fantastic!
Had to return auto for further repairs
On a scale of **** to 10, I'd rate you guys a 25. Great people, great work, and I love the texts.
I've been to Bstreet for several repairs. You do a great job!
Thorough, kind and very responsive with communication. Grateful!
Excellent work and customer service as always.
Such friendly staff! I appreciated the updates on my vehicle throughout the repair process. Thanks!!
Vehicle was completed in a very timely manner!!! The repairs were excellent with no complaints!! The staff was very courteous!!!!
Great and fast. I appreciated the service
Always fast and friendly service. Great work!
My car is making a nose from the air conditioner which it wasn't making prior to the accident. I was told by the gentleman from this establishment that it could be several different things not accident related. I'm now going to have to take my car to the dealership and pay for a diagnostic test to see what is wrong with it.
Very thorough, polite, professional, and courteous from my first conversation to my departure. Would highly recommend your company... Thank you sincerely.
Very satisfied with work. If I had to comment one one negative it would be timing.
This isn't exactly negititive because the work was done before estimated time.
But one day after a week it was 59% done. The very next day I was contacted letting me know the car was done. This caused change of scheduling on my end.
Thank you Travis for keeping us informed of the progress of my car repairs and to the ones doing the repairs my car looks wonderful again. Thank you!
I appreciate the great service and everyone's professionalism
Kind, friendly, great customer service. Did a wonderful job fixing my car! Would recommend to anyone needing their car repaired.
Aaron did a super job taking care of the repairs.
B street was able to get my car back to me well before the date the gave me and they did an amazing job!
The experience was quick, easy and professional. I appreciate being kept up to date on progress. Everyone was friendly and responsive.
Vehicle Make : Land Rover
My car almost looked brand new. I appreciate the professionalism, the great workmanship on my vehicle. I also like to say that the whole crew from the receptionist to the representatives were very kind and did a wonderful job in keeping me updated. I would use your services again and I would recommend your business to others. Thank you for your services.
You guys did a great job thank you
Vehicle Make : Volkswagen
Great experience. John was excellent.
Amazing job! Super fast repair time. I'd recommend to anyone!
BSteeet did a fantastic job and my car was complete before scheduled. Very impressed!
You made the process very easy and pleasant for me, overall. Very professional and friendly. I loved the rental car. The only thing I didn't like was how often I was called/emailed/texted. I appreciated occasional updates, but it got to be a little bothersome.
John and Josh were professional and pleasant. The car looks fantastic. You guys got it done fast. Great job.
Great job. Appreciate the professionalism
Thanks for the wonderful job and customer service was awesome!
They were very friendly and explained the process throughly and kept me updated with texts or phone calls. They were extremely quick with the repairs as well. Very pleased.
We've used B-Street several times, and have always been happy with the prompt, friendly & excellent service! Thank you!
I had great service and everyone was courteous and friendly. Will recommend to family and friends and grateful they completed the job ahead of schedule.
Jeep looks great, kept me informed and very professional.
Repair was completed ahead of time and you did an excellent job.
You all were so helpful and informative every step of the way. Exceptional customer service. Thank you so much.
Very friendly and knowledgable staff. The communications throughout the process was fantastic!
You guys do great work! Please tell your repair men and paint people they do great work
Very satisfied with the brevity of repair time and the high quality of workmanship
B Strret Collision made our car repair experience easy, smooth, and pain free- Exactly what you want after you have been in an auto accident! We were referred by our auto insurance company and I will choose them for any future repairs. As a bonus my interior came back clean and polished! Thanks B Street Collision!
I was regularly updated about the status of my repair which I appreciated
Having the progress updates via texts!
But most important the car looks great!
They were great to work with me! They guided me through the entire process.
Everyone was so friendly and helpful! My car looks great!
Everything was excellent. The only thing you might want to do is slow down on the emails.
This was the second time that I had my car serviced at B Street. I feel like the staff go above and beyond to take care of the customer. The quality of the work is exceptional as well!
You all were friendly, fast, and efficient. Great job.
Very impressed with the customer service that I received.
From the time I made my first phone call to B St. until I picked up my car after it's repairs, I was thoroughly impressed with each person I spoke with and the work that was done!
Everything was done to my satisfaction.
Excellent work and customer service
The entire process from drop off to pickup was exceptional
The staff is knowledgable and professional
The progress updates we great
I was very happy with the way my car turned out. As usual. Excellent job! You guys are great!
Very professional. Thanks
Great job updating me on the progress of my car and very helpful in answering questions.
Vehicle Make : Volkswagen
Loved them, very friendly, courtesy & fast service. Would definitely use B Street Collision again!!!
Once again, you have done an excellent job. This was the fourth time I've had to use you and each time you have done excellent.
Great job getting my car to me inspite of poor cooperation from prior repair shop.
Nice job! Thank you for getting the job done sooner than anticipated. The car looks great!
Car looks great and it was done earlier than expected.
Very efficient and professional.
Great service, kept me informed of the progress and finished ahead of schedule.
I was very happy with the way everything went at B Street Collision.
Your team exceeded all expectations. The professionalism and the drive for customer satisfaction was evident in the actions of your staff. They kept me informed during the entire repair process and they delivered the car 8 hours earlier than expected.
I have used your service before and was impressed. This visit was no exception. I really appreciate how professional everyone is.
Awesome experience per usual. Bob handled everything and kept me in the loop at all times. I appreciate the amazing customer service!
Very nice clean professional establishment. ..very nice people. ..
Keep doing what you are doing
Vehicle Make : Volkswagen
A nice job and fast repairs
Everyone was so nice and pleasant to deal with. I love my truck and felt very good leaving it in their hands. Also they went above and beyond giving me some left over paint so I could fix minor scratches on my truck. I will defiantly use this shop again, but I hope I don't need to!
Thank you for the quick repair.
Thank you for getting my car done so quickly and having a rental car ready for me at drop-off. I will definitely be back for future repairs.
Meet expectations and my request to be done
Ahead of schedule
I appreciated the daily updates and was happy that you not only got my van done when promised but 2 days before when promised.
Did a great job,thank you.
Quick, reliable beautiful work! Thank you B street
Excellent work. Love the updates.
Super nice and helpful! Loved my entire experience and would recommend in a heartbeat. Thanks so much :) car looks great!
Vehicle Make : Volkswagen
Travis is the reason I keep coming back. Well, and the fact that my VW is accident prone. His customer service is beyond reproach and attention to detail seems to be his mo. I'm "winning" after each visit.
I liked that you took care of contacting enterprise for me. I liked the email updates and the phone call updates. My care was repaired very quickly and I appriciated that.
The professionalism and attention to detail is unmatched anywhere. I would never take my vehicle anywhere else for repairs. Thank you.
Vehicle Make : Volkswagen
Everything was great
Thank you for doing an excellent job repairing our Honda. I cannot tell it was in an accident. Hopefully I won't be in another accident, but if I am I will return to B Street.
Great to deal with and appreciated the updates. Thanks!
I was very impressed with the facility. I was able to get my vehicle right in. The staff called the rental car company and got them to come right over. They did a great job explaining the details of the work being done. It was completed in 4 days which was amazing .
Everyone and everything was great.
The Staff was very friendly. I liked the calls and text messages keeping me up to date on progress. I was very pleased by how quickly I was able to get my car in. The gift bag for being a repeat customer was an added bonus to a hassle free and pleasant experience. The work on the car was exceptional!!
You guys have done an excellent job! Keep it up. Will refer this place to anyone.
You have a good organized team working there.
B Street Collision did a great job with the car as well the drop off and pick up of the rental car....Thanks B Street :)
Thanks to everyone ! Lou Marcuzzo
Nice job. Thank you B Street
I appreciate your email updates. It kept me informed on the progress. My truck was completed one day earlier than scheduled; thanks. You also went above and beyond the necessary repairs. You also detailed the truck; thanks. Robert H
The job was done great! Josh kept in contact with me through the entire process. Expectations were not only upheld, but exceeded.
I was very happy with my experience at B Street. Everyone was professional and friendly. Everyone was prepared before I walked in and knew exactly what I needed. What a blessing! No repeating my information twelve times! My car was repaired more quickly than I expected and it looks fabulous. I also really appreciated that my car was vacuumed and washed. Thank you, B Street!
Vehicle Make : Mitsubishi
Amazing Job!! I will pick you guys hands down anytime I need assistance!! Kept me updated and informed. Quick service and my car looks amazing!
Fast service, regular progress reports, everyone was nice & helpful, vehicle looks great!
The people I talked with were always very friendly. They kept me up to date on what was happening with my car. Thank you.
I appreciated the helpfulness of the lady at the front desk. And the gentleman who brought the car back out to me and explained what had been done.
You made everything quick and easy for me. Thanks!
Car looks great. Appreciated the updates. The updates could have said my first name instead if my last name.
someone at your shop forced my trunk to open instead of calling me. i could have opened it for you the hatch was broke whatever you did to open it completley messed it up, its for some reason not in your notes that you had to force it open, and then you make my husband feel stupid when he brings it in. it was not opening by itself until it left your shop. in fact it would not open at all unless you use a tool my husband found to open it which i would gladley have should you. so thank you so much for breaking my door and now i cant even drive it becuase my trunk flies open....completly dissatisfied.
I appreciated the updates and the timely manner in which you finished the repairs.