Body Shop

Real Reviews From Verified Customers

Kenneth D.
Vehicle Make : BMW
5 out of 5
6/14/2018
Frank did a great job keeping me informed of any delays, and progress.
Steven C.
Vehicle Make : Chevrolet
5 out of 5
6/14/2018
Tell the Walnes the Plano location is great! We've always come to see them in Richardson, but now that we live further north, we went to the new location. Great team in Plano, too.
Mary F.
Vehicle Make : Lexus
5 out of 5
6/14/2018
You were prompt at fixing the car. You answered questions concerning the repair. You were also friendly in the office!
Broderick M.
Vehicle Make : Honda
5 out of 5
6/11/2018
Bryn and Josh have been amazing and made the process smooth.
Terronce R.
Vehicle Make : Nissan
5 out of 5
6/10/2018
I am very pleased with the service at Herb’s paint and body. They made the process easy and communicated the whole way. Thanks
Linda W.
Vehicle Make : Mitsubishi
5 out of 5
6/10/2018
The car looks great. Jeff could not have been nicer and everything was done on schedule or sooner. We really appreciated the frequent status updates. This is our second time using Herb's auto repair and we have been totally satisfied both times. Keep up the good work, guys! Thanks again! Linda W
Sandra G.
Vehicle Make : Toyota
5 out of 5
6/9/2018
They were pleasant to deal with. Don was great to deal with and it was ready in just one day. The whole team was great.
Scott J.
Vehicle Make : Infiniti
5 out of 5
6/9/2018
Fantastic service! Don is awesome! Car looks like new!
Antao.barbara Antao,harold.
Vehicle Make : Nissan
5 out of 5
6/9/2018
Front desk staff was super. Friendly and efficient. I felt at ease.
Richard G.
Vehicle Make : Honda
5 out of 5
6/9/2018
Herb’s is always kind and accommodating! Thank you for a job of excellence! Your receptionists are also amazing! Thank you for caring!
Edward M.
Vehicle Make : Nissan
1 out of 5
6/8/2018
No found out didn't fix everything. Explained that there was a fluid leak and we thought it was from windshield wiper reservoir when my wife dropped it off. When I got home and tried to fill the reservoir all fluid leaked out.
Duane P.
Vehicle Make : Volvo
5 out of 5
6/8/2018
Super responsive.., great customer focus! Accidents are no fun.., but Jeremy and team did a great job making it less painful....
Mike R.
Vehicle Make : Jeep
5 out of 5
6/8/2018
The communication was excellent, Don was great and the workmanship is top notch. I also appreciate that Herb's works closely with State Farm which made it easy on me. While I hope I don't need repair in the future I will definitely bring our cars to Herb's if needed.
Faith B.
Vehicle Make : Toyota
1 out of 5
6/7/2018
Texting this question at 7 AM is inconsiderate and stupid.
Ken A.
Vehicle Make : Acura
4 out of 5
6/6/2018
Amanda was very professional & super nice! Car is completely done to my satisfaction & the paint matches perfectly! As I would expect as I’ve taken many cars to Herbs #3 over the past 20+ years! Great job & on time as always!! ????????????????
Joseph P.
Vehicle Make : Infiniti
5 out of 5
6/6/2018
The process went smooth and was efficient. It was like a cool summer breeze that was hear for a second and gone the next.
Samuel H.
Vehicle Make : Jeep
1 out of 5
6/6/2018
I will contact Herb's to discuss.
Theodore M.
Vehicle Make : Mitsubishi
1 out of 5
6/5/2018
Repair was a day late but we had to call to find out. Door handle button to lock/unlock did not work but it was repaired immediately when I took it back. Car is very well.
Cai C.
Vehicle Make : Lexus
5 out of 5
6/5/2018
work has been completed very fast.
Susan G.
Vehicle Make : Toyota
5 out of 5
6/5/2018
Herb's has always done superior repairs on both our cars - keep up the excellence. BobG

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