Body Shop

Real Reviews From Verified Customers

Beverly M.
Vehicle Make : Toyota
5 out of 5
10/16/2017
I have used Herb's several times in the past and have always been happy with the work and customer service.
Megan M.
Vehicle Make : Hyundai
1 out of 5
10/12/2017
The $500 insurance deductible was charged to my daughter's credit card. The USAA insurance claim clearly waived this fee. She had to call Herb's to obtain a credit to her account after receiving her car and leaving the lot.
Newton B.
Vehicle Make : GMC
5 out of 5
10/12/2017
Great job, timely service. Will be back and recommend to others.
Janira P.
Vehicle Make : Chevrolet
5 out of 5
10/12/2017
Keep up the good job!
David Y.
Vehicle Make : Toyota
4 out of 5
10/11/2017
****. Reception-Janina **** was great and very helpful. 2, Estimator-Aaron McDaniel was extremely nice and helpful. He listened carefully and explained the process to me in detail. He said that Herb's could often get genuine Toyota parts at same cost as aftermarket. He made a call and informed me that he could do that for my bumper. My major concern was for the paint match and he assured me that they had done my color before and that it would not be a problem.. The end result was exactly as he stated and the seam alignment was perfect. It was a pleasure to work with him.
Delissa J.
Vehicle Make : Toyota
5 out of 5
10/10/2017
Doug was amazing to work with. He was very professional, kept me in the loop all the time and went above and beyond to provide a great experience out of a bad situation (having to get the car fixed) at all. His customer service skills are outstanding and I consider you lucky to have an employee like Doug working for you. I would gladly return and recommend to my friends and family to use Herbs in McKinney and especially ask for Doug! Thank you Doug for making a stressful situation easy and thank you for going above and beyond for me and my son! It will be remembered! Delissa J
Brittany G.
Vehicle Make : Acura
5 out of 5
10/10/2017
Jesse was awesome, kept me informed the entire time also reached out to my insurance so I didn't have to. I really appreciated him and how quickly my car was fixed. This was the best experience I've had with a body shop and rental car company. If I ever need repairs again I will be back to this location.
Bruce R.
Vehicle Make : Buick
5 out of 5
10/10/2017
Will continue to recommend Herbs to everyone!
David H.
Vehicle Make : Toyota
5 out of 5
10/8/2017
Very professional job by everyone involved, greatly appreciated !!!
Kenneth T.
Vehicle Make : Lexus
5 out of 5
10/7/2017
The knowledge and professionalism at Herbs was over the top! We would highly recommend them to anyone!
Myriam S.
Vehicle Make : Hyundai
4 out of 5
10/6/2017
Great people. I will be back with another car for body work.
Gloria O.
Vehicle Make : Honda
4 out of 5
10/6/2017
It was a very good experience, I received updates on progress of work that assured me things were going smoothly until completion
Jeffrey S.
Vehicle Make : Infiniti
5 out of 5
10/5/2017
Don was extremely professional as was the receptionist. Scale of ****-10... 10 all the way.
James O.
Vehicle Make : Honda
5 out of 5
10/2/2017
Looks great
Roger P.
Vehicle Make : Volvo
5 out of 5
10/2/2017
Great job. I especially like the frequent updates
Colin R.
Vehicle Make : Volkswagen
5 out of 5
10/1/2017
Tim was very good and a true professional
Davi M.
Vehicle Make : BMW
5 out of 5
10/1/2017
Excellent service!!!
Joanne C.
Vehicle Make : Mercedes
3 out of 5
10/1/2017
It took much longer than I was told.
Stephen A.
Vehicle Make : Infiniti
5 out of 5
9/30/2017
It was so easy!! You took care of all the hard parts- insurance calls and rental car. You made it where all I had to do was take car in and pick it up. Early!! You kept me updated and also the rental car updated. Thanks
Ross R.
Vehicle Make : Hyundai
4 out of 5
9/29/2017
Personal contact beats texting

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