Vehicle Make : Volkswagen
Hello, My front tire was replaced although, it did not have any damage. The replaced tire was damaged.
Team told to go to NTB, and get it replaced myself. I have gone times there but could not get replaced.
Am I have to do the work that earth collision is supposed to? It's getting difficult for me as I have a busy schedule during the day.
Repair from the accident was perfect but wished to get the vehicle in perfect condition.
Work was done quickly and efficiently very happy with the work done and the entire staff was very helpful Great Job thanks!!!
LaRay was a pleasure to work with. She handled the insurance, rental car company perfectly and the repair was completed on time. She was constantly communicating about the updates on progress. At no point I was worried about the car or repair timelines. I will highly recommend this shop to my family and friends.
The team was very professional and the work was professionally done. Price was right and I did not feel cheated.
The job was done well and in a turnaround time that was much better than estimated. My car has been retro-fitted so that I drive it exclusively using my hands; however, it can be driven in a normal fashion as well. When Manager LaRay examined the van, she assured me that she would be the only person to move the van around the shop. This gave me the peace of mind, knowing that it would be well taken care of. I really appreciate this customer service.
Would appreciate more phone or text updates as opposed to primarily email updates
Excellent experience. Car looked great and you made it really easy
Great experience with Earth. Staff are amazingly polite, professional, and knowledgeable. The facilities are welcoming and so well maintained. The work on my vehicle was completed ahead of schedule, and my vehicle was delivered incredibly clean and polished! I'm glad to offer any reference and endorsement to your company. Thanks so much!
La Ray was fantastic. Explained everything clearly. Thanks so much!!
Cindy went above and beyond for me
Everyone was great to work with. Excellent communication and the process was so easy. Thank you!!
Yes, excellently customer service, work was done as promised and car looked like brand new!!! Hope I don't have to return, but if ever I needed a body shop again this is the only place I would go!
I was pleased with the timeliness of the repairs and the friendly staff. Thanks!
LaRay was terrific. She kept me informed all along the way, and even got my car ready a week early! I will recommend y’all to anyone.
There’s been great customer service giving us timely updates on the progress as wel as a very good job done on the repair as well
Katie and Gary were great. Very helpful with i
Texts were helpful.
Have already recommended ECC to others
Laray was wonderful! She kept me updated and absolutely made my experience with your firm a positive one.
Karat was awesome to deal with and I feel like she was my liaison with insurance. I hope nobody I know ever needs your services but if they do I will most certainly recommend you
Thanks so much
Earth Colliaion was very professional and did a great job