Having worked in the Insurance Industry for 30+ years and referring countless insureds to you all for repair, I have never been more disappointed with my own personal experience. Your employee was completely dishonest with a conversation we had which ended costing me over $100.00 as he stated I authorized this. Completely inexcusable and unprofessional. The expense to me was “labor” to remove/reinstall my rear bumper, which is something I asked for an estimate to repair while my vehicle was in your shop. A total separate incident and absolutely not the reason my vehicle was there to begin with. I was told the expense was to be either taken from “shop pay” (I believe those were the words) or from me. I paid you all over the phone via credit card therefore the payment came from me which caused a total hardship on my end.
Although the work performed looks super, I will never return nor recommend you all again. I am still completely baffled.
Wonderful place, couldn't ask for better service. Great staff. Quoted time right on. Thanks everyone you're the best.
Great place, great staff, wonderful work. Extremely well pleased. Hope I don’t have to visit them again; but, if I have another collision, that’s where I’ll be going. And, that’s where I refer all my friends and family.
Took awhile but job well done
Great staff, very friendly and professional. Exceptional communication throughout. I never had to call. They kept me informed. The work was timely and the repairs are perfect. I will highly recommend. Thank you for making it as easy as possible.
outstanding service!!!! very professional, friendly, and do what they say????
Great job. Faster than expected.
Very satisfied with the repairs to my 2018 Impala. Repairs were done on schedule with no issues. The car was even cleaned up after repairs Thanks to the whole Team for a job well done.
Auto craft did an incredible job at a very reasonable price and did it in a very prompt manner. Complete professionals that I would recommend highly.
It took longer than I thought it would but I was very pleased with the finished product
The work is always top notch! Wouldn’t trust anyone else the way we trust this team! Thank you thank you thank you!
On time repair, very satisfied with repairs.
David did a great job scheduling me and had me in and out faster than expected!
The work performed was great!
When I called to get an estimate they were very helpful. They found an economical front windshield replacement for my Nissan Rouge. I arrived at my scheduled time and was in an out with barely a wait. Check out the vintage magazines in the waiting area. I did not have time to finish the article I started to read. Nice people good service highly recommended!
Vehicle Make : Mercedes-Benz
Thanks for taking care of my vehicle.
Fair, friendly and timely.
Quality and caring performance.
Well done and I will recommend them to
Others in need!