Complete professionalism and great attention to detail. In addition, the technology they use is second to none.
They even provide customers with daily up-to-date information on the progress of the repairs.
In a word or two, professional quality work and great prices.
Text status are nice touch
Very pleased with the customer service and out standing paint work truck looks great thanks,will be coming back for future work on one of our other vehicles keep up the great work thanks.
Excellent customer service, very prompt and efficient in updating status of your vehicle .Excellent job
This is the 3rd time in the past 10 years to use this company for auto bodywork and each time has been a good experience. Everyone on the staff and in the shop have been real professionals. Thanks for the quick, quality work; 3 days earlier finish than expected.
From the confident and informative check in, to the honest and professional estimate, to the considerate treatment by Rocky...I felt like my damaged car and I were in the best hands. I would not want to go anywhere else for collision repair.
I was told what to expect, Information was very clear. People were prompt, knowledgeable, very pleasant, easy to work with.
All the work was done as described, looked good
You got done a day sooner than scheduled.
And it was SO nice get into a nice clean truck to drive home.
I recommend you highly.
Did an awesome job and kept us updated through the entire process.
Communication was great! Josh was super with getting all repairs completed before anticipated return date. We are very happy with the results.
I am so happy I chose Auto Craft Collision in Fairhope for my vehicle repairs! Rocky was wonderful to work with, and my car looks amazing and was so clean too!
Thank you, thank you for the quality of work, the speediness of the repairs, the constant updates, and staying true to your repair estimate!
You take care of your customers and their vehicles in a very special way. Besides being professional. you are friendly and helpful too. I dont see the ones who do the work but i do see my vehicle looking ' good as new' and that is very much appreciated too. I really like the text updates and how quickly you got the work done.
Thank you CHRIS M
Your team goes above and beyond to make certain that your customers are satisfied. They did a great job from the front desk to the shop. Thank you again.
Everything was completed according to schedule and the car looks fantastic. Hopefully we will not require your services again but if we do we will be back to you. Bob and Christine
I was extremely satisfied with every aspect and department of Auto Craft. Everyone was very professional, courteous and helpful. The service was excellent. I would highly recommend them. If by chance I need to get my vehicles repaired again, I will definitely go back to Auto Craft. I was completely satisfied with their work, service and attitude. Thank you Auto Craft.
Jason and the Autocraft team worked with us to meet our November 1st deadline. We’ Had a trip to the mountains scheduled since January 2019. The car looks great and we will be in it all day today and most of tomorrow. Thanks again for a great job. Day Anders
I’ve always had a great experience when using Auto Craft Collision
Wonderful fast service! Completely amazing from the second you walk in the door!
Loved the communication updates via email!
This is the second time I used Auto Craft. 100% awesome job this time. Last time (not so long ago) I brought my van back to you and was not treated very well.... I felt that not every thing was competed. Was not sure about taking my van to you this time but am very happy. Thank you!!!!
The paint does not match the rest of the automobile. I am going to have to return the car for more paint. This is not right.