I appreciated being kept up to date and the quality work.
I've had new-look do my repair several times. They're always do a great job, do it on time, are all knowledgeable and very courteous that's when they hand you your car it's been thoroughly cleaned inside and waxed outside! Fantastic
They did a great JOB!!!!
THK U Brenda J
Your sense of professionalism and empathy was highly appreciated and it is worth admiring by other customers. Keep up the good work.
I’m concerned that I’m getting this email along with one stating that my car has been picked up when I have not, in fact, picked up my car nor has my husband. Hopefully this is just a misunderstanding?
I was surprised it was not clean. There was **** color dust on the back seat.
I can't believe what my car looked like--it looked like it was new and it smelled like it was new-a feat for a 2007 forester. your repairs were far above my expectations. the whole experience was fantastic--not something you would normally say about a car accident. to anyone who worked on my car you did a fantastic job and I thank you all
Job very well done!! Looks great. One question....
I noticed today that the auto up/down on driver door is not working!? Any suggestions or advice on why that is? Worked great before the repairs. Thanks. Gregg
The daily updates were incredible as was the responsivenss. Nu Look was already calling me about picking up the vehicle while I was still on the phone with my insurance company. Working with the car rental company to coordinate was also outstanding. Highest possible rating from me!
And by the way I ended paying $840 to the dealer for the use of.the loaner car
Vehicle Make : Volkswagen
Great work and customer service. Fantastic communication with me throughout the process. Easy to drop off and pickup. Thank you for making my car look nice again.
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