Mccarthy Collision Center

Good work Thanks.

Took much longer than estimated

The people at McCarthy were super nice. It was just the fact it took 3 weeks and I was only told during the extension to push it out to week 3 that the parts were returned, and that was why it was taking so long because they had to reorder. I wasn't told this at drop off and was not told this during the first two extensions. I was also told that I would be getting a new bumper and when I picked it up, it was still the old bumper, repaired. Which the side repaired looks great, I just had been told that I would get a new bumper so I was expecting a pretty new bumper all around. I may have paid extra to get the scratches on driver side repaired if I had known that was the route they were going to go with. Again, what they fixed looks great and everyone was very friendly, I just would have appreciated better communication in regards to repairs and timing. I'd still come here again.

It's leaking transmission fluid and my passenger door won't open.

Absolute terrible experience! The fact that I am getting a survey even though my car is still not completed shows how tone deaf and screwed up the communication is.

Working with Tim was a great knowledgable, caring experience, delivery and pick-up very welcoming, very satisfying repairs. Thanks again!

I was kept up to date each day on the status of my car which was great. Danny helped me and was very friendly and knowledgeable. Would take my car there again if needed.

The match on the paint is excellent. The spacing lines on hood and door are very good. Thanks for the great work.

My car looks great and I got it back sooner then I expected Thanks

We were very satisfied with our vehicle and the service was awesome! I appreciated the text updates and the phone calls from Danny!! He was super friendly!

Tim went above and beyond to take care of our care and our needs. Hopefully we won't need to do business again, but if we do, I'll be giving Tim a call.

Fix your automated text messages so that they send the correct information.

Danny was amazing

Danny has been wonderful to work with.

Took weeks to get in. Once in the shop it took 5 days to get it right.

The representative I worked with (Danny) wad great!

Great job and excellent customer service

Danny is terriffic

Troy Acton was assigned to my claim and he handled it very well. He took time to explain what was going to happen and what actually did happen when I came to pick up my vehicle.

Please make sure everything is reattached. I found the cover box to the car battery in the back seat of my car. Thank you!