Body Shop

Real Reviews From Verified Customers

Robert H.
Vehicle Make : Nissan
5 out of 5
8/16/2016
Awesome!. Thanks for a great job.
Vernon P.
Vehicle Make : Lexus
4 out of 5
8/13/2016
car was delivered early and the red match is perfect
Anthony T.
Vehicle Make : Volvo
4 out of 5
7/22/2016
Awesome job...cannot tell there was any damage at all!
Cwo Charles.
Vehicle Make : Nissan
5 out of 5
7/2/2016
Friendly, you kept me updated and your work with the insurance was extremely stress free for me. The workmanship is excellent. I would definitely recommend. Thank you.
Kenneth B.
Vehicle Make : Chevrolet
5 out of 5
7/1/2016
I was kept well informed about the progress of the repairs on a timely basis. The repairs were complete and very professionally done. I would use Schaefer again and they handled all the communications with USAA that made the repair process much easier for me.
**** W.
Vehicle Make : Honda
5 out of 5
5/28/2016
Schaefer auto body had great customer service, returned every phone call in a timely manner. I would recommend Schaefer auto body.
Charles C.
Vehicle Make : Infiniti
1 out of 5
5/13/2016
Despite being a USAA certified shop, the staff did not know how to handle my repair. This resulting in me having to wait approximately three weeks from the day I had the inspection to even bring my car in for repair. The USAA policy for the person who hit me paid for the repair, but I also have USAA insurance. This delay, the complete lack of communication, and the multiple calls I had to make to USAA and Schaefer were frustrating and will make me think twice before using Schaefer again (even for a minor outside-of-insurance repair that I was going to have done for my wife's car-I will be taking it elsewhere). The people I let face to face were friendly and helpful, but not those who I spoke with on the phone. Finally, I was asked if I wanted an estimate for anything else to be fixed on yet car; I asked about a dent over the rear wheel well, and was never given any quote.
Matthew M.
Vehicle Make : Chevrolet
5 out of 5
5/13/2016
Excellent work, excellent communication from a very friendly and helpful staff!! Thank you!!
James T.
Vehicle Make : Jeep
5 out of 5
5/13/2016
Excellent service. Great communication
John B.
Vehicle Make : Kia
5 out of 5
4/30/2016
Just got home and the car looks good. We were regularly informed of progress. Promises made were kept. Overall positive experience.
Kevin M.
Vehicle Make : Ford
2 out of 5
4/22/2016
Overall good service, great staff. Kevin was superb, a good employee. When I received car there were soap suds in a lot of places. The interior had white marks from the cleaner that was used.
Heidi H.
Vehicle Make : Chrysler
5 out of 5
3/31/2016
I am a repeat customer. That should speak volumes. Thabk you dor your service
Michael M.
Vehicle Make : Acura
4 out of 5
3/30/2016
They were very professional, courteous, and efficient. They finished the car two days earlier than they estimated. And when I got the car back, I was floored at how good of a job they did. You couldn't even tell there had been anything wrong. And it was so clean it looked and even smelled new on the inside.
Jessica T.
Vehicle Make : Acura
5 out of 5
3/28/2016
Amazing service! Extremely helpful! I will recommend and use them again. Thank you!
Rebecca W.
Vehicle Make : Honda
5 out of 5
3/11/2016
They were friendly, professional, and efficient. They escorted my husband over to the car rental to make sure they took care of it properly. And I loved how clean it was inside and out when it was returned. Thank you.
Danielle G.
Vehicle Make : Nissan
5 out of 5
2/11/2016
I loved the text updates and it always makes me happy to have a clean car back after you fix her so perfectly (yes, I've had both my cars there in the last 6 months...)
Kevin M.
Vehicle Make : Toyota
5 out of 5
2/9/2016
I had a great experience at Schaefer. They kept me informed about the status of my vehicle and were willing to answer any questions I had. I would definitely recommend them to anyone.
Jason G.
Vehicle Make : Toyota
5 out of 5
2/4/2016
The car looks like new and they went the extra mile by washing and vacuuming it. Really great
Robert P.
Vehicle Make : Acura
5 out of 5
1/5/2016
Very nice job - professional and complete.
Elizabeth C.
Vehicle Make : Kia
5 out of 5
12/19/2015
My SUV looks great. Can't tell ot was even hit. Thank you for a great job.

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