Satisfaction pending completion of work. So far so good.
Efficient, congenial and apparently competent repairs.
Your company was very fast & efficient, on completing the work on our Honda!
I also appreciated the emails that were sent, updating the work & progress you were doing, it was very helpful & courteous to us! I wouldn't hesitate to use you again, & I would, also, recommend you to others!
Have a wonderful & Merry holiday season & thanks again, for your great service!
You and USAA make a great team. I was routinely updated on the status of the repairs on my vehicle. No surprises. A class operation. Well Done!!!
Everyone was so friendly. My car looks great!
From start to finish the customer service was amazing! Work was done on time and they kept me posted throughout the process. I hope I don't need any work done to a vehicle but if I do, I will chose Schaefer and always recommend them!
Great customer service from start to finish.....outstanding!!
The bumper looked better than I've ever seen it!! The inside of the car was even vacuumed out. I especially appreciated how simple the process was with the rental and timing of everything. Thank you!!
Kathy and Peggy and the whole crew there were unbelievable. Made everything very easy,explained the process,updated me every day,even arranged for my rental. Schaefer has earned all my business and anyone who will listen to me. Thank you!
Repair work was done perfectly. Staff very professional. Communication perfectly cleared. They kept me aprise. Very pleased and satisfy.
only interacted with two people and found them personable. Repair is great
Schafer Autobody went out of their way to accommodate a special request. I'd also like to thank Kathy for all the extra time it involved.
Kathy made everything so easy. She was very helpful, friendly and excellent at her job. We are more than pleased with the work that was done. I highly recommend Schaefer.
My front seat was dirty with black stuff on it
Very friendly and professional service. The vehicle was clean when picked up and the repairs made vehicle look like new again.
Great job! Finished ahead of schedule!!
A good job, on time, kept us up-to-date. We have used before and always a positive experience.
They actually got the car done a day earlier and it was spick and span on the inside- something I've already managed to completely negate. Thanks.
I have a drip line in the paint on my front drivers ****/4 panel. The sound dampening material was not reinstalled in the rear drivers side door or between the cab and bed. Also when I arrived to pick up my vehicle, they had forgot to replace the rear drivers side wheel and missed a part on my bed cover.Very unprofessional and my truck just isn't complete.
Very professional and courteous. Great updates with email and phone. Thanks for your excellent work.