They did a great job on the repairs. I'm really happy with the work they did.
nice people and excellent service.
Customer service was excellent. Repair was done very well. Would come again in the case of damages needing repairs.
It was my pleasure to get to know you guys, even if it was a short visit. Am happy
with the matchup of paint and I let my vehicle sit in the shed for and extra three days and then gave it a spray rub with wax. Thank you again, Neil P
Overall the repairs performed look good, however the seam sealer between the aperture panel and roof has a spot where it is not smooth, the windshield wipers appear to be installed improperly, and when we picked the truck up I was picking shards of glass off of the front seat. I was also surprised that what was the main damage to the vehicle was considered to not be addressed by the insurance adjuster as he said roof and not aperture panel. When the truck first was brought into the shop I was told there was no fender or hood damage and then when I picked the truck up there were glass chips in the paint that had to be fixed and the hood had a dent that needed repair, while mostly satisfied with the final outcome there were a few things that were frustrating. Thank you for providing a means of expressing my concerns with the service provided.
What great customer service! The care looks great. I would definitely choose Northfield Auto body again in the future.
Vehicle Make : Volkswagen
The team did an awesome job! The car looks like new. Your from desk staff was great, compassionate and never gone through this before made it seamless.
Excellent service, as always. Thank you!
Everything went good. Car looks great
My car was restored to mint condition in four days after having been rear-ended.
Car was not washed and they burned though the clear coat on drivers sides rocker and the inside of the car was not cleaned well at all just not to happy with the washing part and the driver side door panel was not clipped in all the way just upset cause i took it there cause I have heard good things about the shop
Smiling and kind customer service. You were straightforward and friendly. I cannot even tell where the damage was on my car. Wonderfully done!
The rear driver's side door doesn't open from the inside. It only partially shuts, too, unless you open the front driver's door first. I'll have to bring it back in. :(
Thanks for keeping up to date during service.
Vehicle Make : Volkswagen
I am very satisfied. Quickly identified the problem. Great communication. Thanks!
Could not have been easier... Great Job!!
Very Spiffy and Courteous