The work was perfect and completed ahead of schedule. Everyone was very nice and the ability to drop my rental at your shop made that part easy! Thank you for a job well done!
Amazing and fast service. My car looks amazing. Casey, the adjuster was so friendly and helpful. Even when I picked the car up, they helped me empty out my rental car.
I will definitely recommend Car Kraft to my friends! Thank You!
Thank for the excellent service
Your staff was very professional
Very caring. And very helpful.
I especially liked all the updates and
Reminders. I felt that my car was in
Excellent hands and well cared for
Again thank you
Vehicle Make : Volkswagen
Every part of my experience with Kat kraft was easy stressfree and went along according to plan. A perfect experience.
I appreciated the updates via text message s and courteous service.
My car has been restored perfectly - a great workmanship! Justin was very professional & courteous. Overall, I'm very pleased with the whole experience. Highly recommend to anyone looking for auto body work! Thank you!!
Excellent service drom beginn8ng to end.
I am very pleased with the service and efficiency in repairing our car. The quality of work seems good and I appreciated how they cleaned and vacuumed our van before pick up.
Very friendly staff, very helpful, I was completely satisfied with my experience.
Everyone was so friendly and helpful! Dustin is the best!
Excellent customer service
Dustin Koo has been very helpful to me
Thank you Dustin
Well organized. Everyone pleasant. Job well done.
Nice and friendly. Very convenient and it was so seamless from dropping the car of to pickup. Thank you.
My experience was hassle-free. They made me sign a form through which if the damage is beyond the estimate then they will coordinate with the insurance company. The guy Dustin is very nice and he was very helpful. Overall the service was satisfying. Thank u car kraft.
Awesome job! Looks like new.
Car kraft reneged on the promise to fix my ding. Untrustworthy!
Very good services. Thank You,
Happy to have our car back quickly! Thanks for the good customer service.
The process ran very smoothly, no waste of time.
This is the second time that we've used Car Kraft, and are just as satisfied! The customer service and attention to detail are outstanding! My Audi looks brand new. I would use them time and time again!
Very Good Job ' thank you !
I like the update sustem.
Very good and on time as told
I'm very satisfied and the car is back to how it was thank you. ..
Thanking for your amazing and out standing service. I will recommend your Autobody shop to anyone that needs to get his or her car fixed.
Quick turn around. One stop for repair and rental. Quality repair . Highly recommend to others.
Excellent service and friendly people
Excelent job and good people lm very happy
Vehicle Make : Volkswagen
This is the second time I have had my car repaired at your shop and both times were a great experience. The staff is knowledgable, friendly and extremely professional. I would highly recommend your services to anyone.
Great job! Car looks brand new.
Thanks for all your help.
Vehicle Make : Land Rover
I waited a few days to test out the car before completing this survey. Although the damage was relatively minor, I have not noticed any flaws as the car appears to have been repaired nicely. The overall experience was also far better than I expected. Overall, I give a big thumb up.
I love your service and will recommend people to come to this place to fix the car
It was very organized and followed up very well.
Thank u so much.
Quick, professional service
Excellent service in a very timely matter.
Quick, good quality and friendly
Great job. Always making things better, after an unfortunate event (an accident) and making the process easy and simple. Your work is much appreciated. Thank you.
They are GREAT!
I am totally happy with my car which they fix it for me.
Very friendly staff and the work done looked great. The text service was nice, but it was kind of weird to be told a finish date and time that corresponded to hours when the garage is closed...might want to adjust that for other customers.
Good services and attention
Excellent service completed ahead of schedule with superb workmanship.
Car was done earlier than expected, and the work was exceptional. Very pleased with their professionalism and timeliness!
Great job great staff send customers to them
They are very professional and try to help you anyway they can. I found my experience and the staff very helpful .
Hi my experience with car kraft was wonderful I had know problem everyone was great again thank you all very much
Excellent service, great staff, easy process and the job was done BEAUTIFULLY!
Dustin, was helpful and a pleasure to work with
As of 07/07/2016 I'm still without my car! Becouse you do not replace 2 thing : 1.wheelhouse liner , 2.one tire :- all this acording to my contract .
Michael & Dustin never inspect my car. Car was not ready for pick up at 07/07/2016.
Costumer servise is unprofessional , plus Talk at me , not to me. With recist remark about country where I came from ?!?!? Situation was handle soo unprofessionally..
I'm very disappointed about it.
Excellent job done. End results looked like a showroom car.
This was the second time bringing my car to Car Kraft. You guys are amazing! The work performed was perfect AND the car was ready earlier than estimated. Bob and the team are a pleasure to deal with and treat me like family. I will never bring my car anywhere else but Car Kraft!
Professional courteous and excellent
My car looks amazing! Thank you so much!
My car was ready when promised , and service was proffessional and kind!
It is easy to spout platitudes about the quality of services an organization provides. But every once in a while, there is an organization that lives up to the hype, and that ladies an gentlemen is your company. I have rarely had an experience where each and every person is so dedicated to the company's objectives, where everyone is so professional and personable, polite and helpful. As for the repairs to my vehicle, they are magnificent. The vehicle looks brand new. I would not hesitate to recommend Car Kraft to anyone in need of the services you provide. Thank you so very much.
Edward P. Addison
Excellent work and great staff. Completed on time
Vehicle Make : Volkswagen
They are great. I am very satisfied their service..
Car damage looks new,well done.
Absolutely an amazing job ! Thank you very much , I am very happy with the well done job .
Fast and efficient service. Hassle-free transaction. Satisfaction-guarantee. We will definitely take our car there for future repairs. Highly recommended.
Excellent service befinning to end. I would recommend this shop to everyone
Repaired to my satisfaction. Car was cleaned & vacuumed. A very nice touch.
My Car Kraft experience was excellent! Dustin was very helpful, friendly, and made me feel comfortable with this new process. Joe, my adjuster, was friendly, knowledgeable, very nice, and handled everything from calling the insurance agent, to getting a quick quote, and making sure the process was as painless as possible. Very sweet guy. And my car looks better than even before my accident ???????? !! I am very satisfied and would definitely recommend this company to friends and family. Thank you all
Car is fixed and clean! Thank you!!
I think I will return to get some work done on my passenger side door. It was a easy and smooth process.
I was super happy with the customer care service. Everyone else was very helpful, kind and professional. I'm really glad I used car kraft. Thanks very much. My car looks great, I really appreciated the personal attention
Very good work. Work was done on time. Every one was friendly. Had a very good experience. Thanks
Thanks for s great job one more time.
Courteous, polite and kept me constantly up to date with the progress of the repairs on my car. Very impress with the excellent customer service.
My vehicle looks great! And the entire vehicle was cleaned - inside and out! You did a wonderful job and I will recommend your company to anyone who needs it. Thank you so verymych
Poor attempt at patching a tire that was fine for at least 24 hours after accident. Received vehicle with a patched tire with dangerously low psi only to find out the day later it was indeed patched and now will not hold in air, making the vehicle dangerous to drive on public roads.
The entire process was great. You took my car the same day and were able to provide step by step updates on the repair of my vehicle. It was done when you said it would be and the repair looks fantastic! Thanks again!! I would definitely recommend!
Quick service, friendly staff and high quality work!! Dustin went above and beyond to make sure I was able to pick up my car on time without getting charged overage fees. Great experience, highly recommended for anyone needing repair work done.
Very friendly service and did a job well done. Thank you !!
the instrument panel information does not apear when the headlights are turned on
Expert service. Everyone was curteous and helpful. Will recommend you to my friends. Thanks.
Vehicle Make : Volkswagen
The service was amazing! I received updates throughout the process of the repair through text. It gave me a secure feeling that my car was in good hands. When I picked up my car, I was happily surprised that my car was spotless inside and out! It was so clean and looked brand new!
They were very professional and helpful. They communicated very clearly about what would happen and the costs. They provided me transportation to my home. Great experience.
I'm very happy we a job well done and on time I will recommend you shop to my friends thank you . Al paulino
Very helpful staff. Repair job was exceptional.
Excellent service. Job was finished before estimated time to complete and car looks better than new
Keep doing what you've been doing since the opening of your doors.
I will spread the word that Car Karft is the way to go in getting a car fixed. :-)
Over-painting and un-even painting in some parts. It seems that the bumper was not evenly smoothed out and the painting job is just bad. I am unsatisified with the quality of the job.
Vehicle Make : Land Rover
Great team; pleasure to work with. Very professional
Great experience. Honestly, best I've ever had. Dustin was awesome. One stop shopping with Geico and Enterprisr also super. Going to add review to Yelp, also.
They were amazing. Had the car finished earlier than expected. A pleasure to work with. They did a super job with outstanding attention to detail.
Everything was great. Very efficient for start to finish and the work was well done.
delivered ahead of schedule. Much appreciated.
They did a great job, and quickly.
Car kraft has to be one of the top auto body repair facilities in the state. The entire repair process was made so easy from start to finish updates kept me informed with the repair I never had to make one phone call to check on the vehicle just read the text everyone at car Kraft has to be commented on the jobs they do truly a wonderful staff from the management to the techs will highly recommend thank you again car kraft
Job well done guys. Thanks.
Very efficient process with the Enterprise rental service onsite, and repair work was perfect.
Your job was well done. I am completely satisfied.
Keep up the great work. Staff was polite, friendly and efficient
The service and work were exceptional. Staff was extremely helpful.
From the time I pulled in the lot Dustin walked over with a frendly greeting and was helpful in everything after until my car was finished. I will recommend your business going forward because of Dustin. I chose to have my car repairs done with you because of Dustin. I was very happy with the work done on my car. The experience was the best all around.
Thank you for your prompt and expert work job well done
One of the best experiences I've ever had with the friendliest and professional staff at Car Kraft!
I was treated extremely well by your employee Dustin.
the repair took longer than I expected. 17 days
Dustin Joo has repaired car very well, doors are replace by new door and scratches are also removed on body and plastic body of the car. I will give 5* for satisfaction. I will definitely recommend to all my friends
Thank you very much the job was done great! The staff was great! It was an all-around good experience. I would recommend car craft to anyone . Thanks again
You did very good job.All staff was kind and
attentive.I am very satisfied. Thank you.
Nice job done.
Very kindly and friendly people.
The car still makes a knocking sound on braking or accelerating
The actual repair of the side view mirror was awesome, but now my automatic window going up doesn't automatically go up.
The team was quick and efficient. I was asked to drop off the car ave was put into a rental right away. The status of my car wad usted everyday via text message, and the car was completed on time. When I picked up the car, it looked new. We were very satisfied
The team was very polite and professional. The staff members are friendly. It was nice to take delivery of my car fixed and spotlessly clean. I loved the cookies and coffee!
Thank you very much I am very happy good
This was my first experience with body shop outside of Toyota dealers and I was initially a bit afraid but it was completely changed. I appreciated the personal welcomes and smiles, speedy processing with virtually no wait time, and constant communication via calls and texts.
Great job done by the guys,my car was looking brand new.
Excellent service. Very impressed with the entire process.
Thanks for the quick turnaround . Have a Happy New Year!
Amazing service and finished before the expected date
Great job. The car looks great.
The repair job was done well
Your shop made the experience very pleasant. Everyone we worked with was professional and willing to help. Most importantly the car looks great
Vehicle Make : Volkswagen
Thanks for a great job!
You guys did a fantastic job from start to finish. I would absolutely use you again.
I was more than satisfied. I would recommend Car Kraft to anyone. Once again thank you so much.
Car looks brand new and everyone there is helpful and courteous
Vehicle Make : Mitsubishi
Only thing I didn't like was the fact that my car was ready to pick up and no one notify me. I had to call my insurance adjuster and he told me that it was ready
You lost my car's electronic key. I mow have to spend today contacting the Honda dealer where I lease the car and a nearby Honda dealer to arrange see production of a new electronic key system. So I am not satisfied with your service.
Vehicle Make : Volkswagen
Everything went fine.
The truck looks great.
Great to be riding the car again. Thank you! It's riding very well!
My car looked beautiful, great job! I loved getting the updates with my car while it was getting worked on. I will reccomend Car Kraft for sure.
Excellent... My truck looks beautiful!!!
I appreciate the professionalism of the staff which was warm and caring. Excellent repairs were made in a timely manner with frequent updates. I would totally revisit for future services.
I am very satisfified with the services from Car Kraft.I was so amazed to see how fast you guys fix my car.It took less then the time expected.I will definitely recommended this shop to friends and family.Once again thank you for the great services I received.Im very happy my car is fixed, It doesn't look like this car was in an accident.Thank you here you have a happy customer.
Car Kraft's work is always meticulously done. The staff is professional
First class professional operation; everyone I spoke with was terrific.
Thanks for making an unpleasant situation turn out excellent.
No stress experience. Especially having the rental on site. Everyone very polite. Thank you.
Was very nice work And nice experiencia Thank you
Very fast and efficient. Job looks great. Thank you very much
Repairer failed to replace head lamp bulb with buld same as pre accident bulb.
Thanks for the excellent job. My car looks
Vehicle Make : Mini Cooper
They were fast and very professional. Everyone was very, very friendly also and ready to help out.
Vehicle Make : Volkswagen
On time and great job.
Thank you. Everyone at your business was pleasure to deal with!
Very pleased with the appearance of the repair.
Bob was courteous and professional with me.
The car was finished when he said it would be.
He treated me as good as Carlo treated me.
Very pleased with Car Craft. Would recommend
Highly to anyone. Quality repair and estimate was
Honest and reasonable.
You guys have a great team and do a good job !! I 'm very please with my car ?
Very satisfied. Will recommend to friends and family.
Quality of work was excellent and car was ready when promised. A smooth process from start to finish.
The work was well done the car looks brand new.
Excellent and friendly service. Very convenient that everything was arranged with my insurance company. Thanks!
Alex is amazing - not only did he repair the passenger side of my car from a self-inflicted bump, he did it a 2nd time when I bumped it worse due to jet lag the week after I picked it up the first time in early Aug. He's a miracle worker. Dustin has been so helpful, friendly & service oriented - even running me home when my husband was out of town so I didn't have to take a cab. I'm very happy with the service, integrity and quality of work from everyone I've dealt with at Car Kraft! Hopefully, this was my last visit for a while.
I was vary happy with my repIrs Nd the excellent service from the staff. Thank you
I wasnt happy with the rental car company Enterprice.
Communication was far from ideal as I was not getting regular updates regarding my car repair's statute which took almost 4 weeks to complete. However, whenever I did speak to someone (mostly Dustin) they were polite and helpful.
Thank you for the outstanding job
One last comment. I really appreciated the timely updates regarding my vehicle via text message! Keep up the AWESOME work....
Excellent auto body repair.
Awesome job guys thank you...I would rate the job a 10
Wonder staff. Dustin very knowledgeable
And gave us the best advice for our car.
From a very satisfied customer????
my car was fixed up like new with consistent updates along the way. In fact, my car was ready several days sooner than anticipated. Everyone here is friendly and attentive. I highly recommend this place for all of your car maintenance needs. Special thanks to Dustin for his awesome service.
Car Kraft and its employees due a fantastic job with repairing vehicles and getting people back in the cars. They treat you with respect and have now worked on my truck which a deer ran into and my company car which was side swiped. They work quickly and professionally. Thanks Car Kraft!!
Best auto repair service and best experience we've ever had. The whole staffwas so polite & Dustin was so helpful & knowledgeable. The car is now like new. Our compliments to the team! Overall rating: 11 out of 10!
Dr. And Mrs. Joel A
These guys are great! Great customer service, regular updates via text messages, excellent job on the vehicle, very professional treatment from the moment I walked through the door. Everyone I came in contact with was exceptional!
Quicker repair than expected. Car looks great! No complaints. Thank you!
Fast and easy. Great staff.
Great service. Friendly, efficient and competent.
Outstanding service and loved the text on the updates
A Professional team, excellent customer service
Thank you for the outstanding service I received.
Everyone was nice and professional, the service was easy and efficient, the job was completed very quickly, and everything looks great!
I'm really happy to say that all the staff their car kraft excellent customer service !
My car looks as good as new. And the cleaning they did after was amazing. The car was so clean I could have eaten off of it.