we were treated as we were the only ones there. so far the car looks real good did a good job on the repair. Oh and thanks for washing it much appreciated
I've been absolutely overwhelmingly excited about the experience, Brian was absolutely fantastic and communicating with me and patient with my inquiries throughout the process, as I was picking up the vehicle changing content from rental to personal vehicle, I had learned that the horn wasn't working and Brian took it into the shop when I was returning the rental vehicle and he took care of it, this morning I realized that I didn't have heat so I was able to figure out a way to get off work for a few hours and brought it in, again Brian brings it inside already had some idea what needed to be done and before I knew it after a restroom break and a barely sipped on cup of coffee from the lounge Brian comes around to the front with my vehicle, so far so good I'm very very impressed with the entire experience, everyone in Bryan was very personable, address any concerns, answered stupid questions as well as made it very clear that if there was any questions or concerns to bring it to Brian's attention and things would get taken care of. I was also very impressed when talking to Brian about Parts being used and the great relationship that Chambers Brothers has with it's Ford dealer supplier of parts and obviously my vehicle was well taken care of and follow up concerns were quickly addressed without delay. I will recommend to any and all people I run across that they should have their vehicle taken care of at Chambers thank you so much everyone for taking care of me and my vehicle.
Vehicle Make : Volkswagen
staff was professional, described process, indicated timing of repairs and delivered on what was promised!
I received an ipdate zbout my car repairs everyday. On time with schedule. I will tell all my friends and family anout Chambers of yhey need repairs done.
We can always trust CB to do it right!
Great job, great service. Our third or fourth time using Chamber Brothers and we've always been satisfied.
When I pulled into your shop I was pretty upset that the car I had only owned for a month was already damaged. The gentleman that helped me was so kind and even took a moment to tell me a story about a similar incident that was much worse than mine. It made me feel much better! I also really liked the text messages that let me know the status of my repairs. Overall it was a great experience the customer service was exceptional and I would recommend everyone to come to you all for car repairs.
You guys did a great job. I will highly recommend you in the future.
Customer relations wins the day at Chambers Brothers. The actual job is always the best. I would not have my autos serviced anyplace else, and will certainly recommend you to anyone else.
The repair work was excellent. In addition, courtesy at the front desk was outstanding, the coffee mess was fresh, the bathroom was clean, the TV waiting area was comfortable. My rating is #****!
From the moment we got our estimate for the repairs, to the actual repair and time given for repair....everything was handled with extreme professionalism. There was a change in possible pick up date for extra word needed and we were notified immediately of the change. We are extremely pleased with the results.
Vehicle Make : Mitsubishi
The experience was all I could ask under the circumstances. I am extremely pleased with the way everything was handled.
Amazing customer service! Everyone was friendly and professional. The waiting area was clean and comfortable. I received numerous texts updating me on my vehicle's progress. Chambers handled everything with the insurance company and also helped us get a rental vehicle. I have already recommended this collision shop to friends and I will continue to do so. Excellent service and our van looks beautiful!
I spoke with Craig already, about window tint peeling and rear window heating could not working. He's been great! I have had great customer service with everyone I've dealt with!
I was very pleased with your service and the outcome of my car . You were very professional. I want to also thank you for contacting my insurance company about my rental car situation. I will definitely recommend Chambers Brother to my friends and family. Thanks again for a great job.
This is probably the best service I have ever received in my 63 years of driving. Prompt, informative, courteous, and excellent job in repair. Gave me lifts to and from the garage as I had no other car. I highly recommend this garage.
Good follow up with daily progress. Delivery ahead of schedule.
Very pleasant to work with. Felt like I was kept informed of progress of repair. Still need **** more part replaced. Only complaint is that I couldn't respond to texts without being charged by phone company.