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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 134 reviews 79%
4 star 17 reviews 10%
3 star 2 reviews 1%
2 star 9 reviews 5%
1 star 7 reviews 4%
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(All Vehicle Makes)
Kerby M.
Vehicle Make : Nissan
5 out of 5
4/10/2024
Continue doing great repairs. Thank you for the repairing of my vehicle. I am very pleased.
Judith M.
Vehicle Make : Jeep
4 out of 5
3/23/2024
Everyone very nice & polite. The repair job was beautiful. Previously did survey, then another one came. No more surveys, please.
Frank G.
Vehicle Make : Range Rover
4 out of 5
3/22/2024
Although it was determined that my vehicle was a total loss I appreciated the effort and the high quality communication from the facility. I was never in a position of not knowing what was going on.
Natalia A.
Vehicle Make : Nissan
5 out of 5
3/16/2024
Great work from everyone!
Heather M.
Vehicle Make : Cadillac
5 out of 5
3/15/2024
Everyone was so helpful. I was kept up to date on everything that was done and the entire process. Thank you
Karen C.
Vehicle Make : Kia
5 out of 5
2/25/2024
Liked the communication though out the process
Nancy N.
Vehicle Make : Toyota
5 out of 5
2/10/2024
The. Car looks as good as it did before the accident. I’m very happy the job Carstar did a great job.
Marilyn L.
Vehicle Make : Infiniti
5 out of 5
1/28/2024
The shop did a great job on the bodywork on my car. No complaints or issues.
Terrence A.
Vehicle Make : Nissan
1 out of 5
1/27/2024
Repair of truck bed liner was (is) terrible.
Celeste N.
Vehicle Make : Toyota
2 out of 5
12/31/2023
The repairs were not done to my satisfaction. I was lied to and treated unfairly. I feel as a woman I would not recommend this body shop to any of my friends, family or people I know it was the worst experience I’ve ever had.
John J.
Vehicle Make : Honda
5 out of 5
12/25/2023
your team did and excellent job of handling everything from car rental drop off and pick up, to car repairs! Thank you
John C.
Vehicle Make : Honda
2 out of 5
12/22/2023
Not happy with the quote. Chose not to have Carstar do the repair.
Lisa P.
Vehicle Make : Ford
5 out of 5
10/29/2023
The people are friendly and nice.
Candice A.
Vehicle Make : Nissan
5 out of 5
10/15/2023
Outstanding job as usual. Great work and great customer service. Kept me updated
Benjamin B.
Vehicle Make : Dodge
5 out of 5
10/7/2023
Timely repairs, great communication, great group of people. Thank you so much for making this experience easy.
Rufus S.
Vehicle Make : Ford
5 out of 5
10/5/2023
Carstar did a very good on my 2019 ford f-150 and I am very satisfied with the work.
Willie C.
Vehicle Make : Ram
5 out of 5
9/23/2023
Extremely honest, professional and courteous. It was a pleasure working the staff.
Chanda G.
Vehicle Make : Jeep
5 out of 5
8/13/2023
Carstar did an amazing job with the body work of my Jeep Cherokee. It looked as if my car was never in an accident.
Sean W.
Vehicle Make : Hyundai
2 out of 5
8/9/2023
Car crash was in NC, I live in FL. Once it was declared totaled, the license plate/vehicle tag was supposed to be sent to my home in FL. I still haven’t received it.
Jill C.
Vehicle Make : Honda
5 out of 5
7/18/2023
I am so pleased with the repair done on my car. The whole experience was stress free the staff was professional. Will recommend Carstar Auto body repair to a friend or family member.

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