I was very pleased with the entire customer service experience.
Excellent people and I believe they went above and beyond to make sure their customers are satisfied.
The service and quality were exceptional. Thank you for a job well done
Will recommend to everybody I know!
I like the updates each day. They explained everything they done when I picked the vehicle up. I had the feeling they took pride in there work and that made me feel great. Thanks again
So very helpful and friendly, kept me updated which I appreciated.
Wasn't expecting a clean car inside!!! Thanks guys!!!
Looks great, quality work.
The staff at the Aberdeen store are an awesome group it's nice to walk in and have them remember you from previous visits
Very professional and good about explaining the repair process. My repair was done in a very timely matter. Thank you!
Great job as usual. Our business will always be "your" business. Thanks
Excellent customer service
Everything was done exactly as I was told. Done in a timely manner and exceeded my expectations. Great job.
Abra did a phenominal job! Got it fixed ahead of schedule! Very satisfied! It looks brand new! Awesome job!
Great customer service! Fair prices, great car to drive while mine is getting fixed and kept up to date on progress through text messages! Would recommend to anyone!
Abra auto body has done an extraordinary job fixing our families truck.. the whole process has been painless and worry free. They kept us up to date on it's progress and loaned us a comfortable accommodating efficient car to keep our family moving thank you ABRA AUTO BODY STAFF..
Very professional and customer oriented
Quality looks good. Estimated timeline was right on and the daily text messages confirmed they were working on my truck. I would recommend them to others!
You did an awesome job and I appreciate that you also cleaned the inside and outside of my jeep thank you!
Thank you my car looks great I am very happy with the work done and the service was also great.
You guys got me in on short notice and did an excellent job on my truck. The pickup for a loaner vehicle was also a nice bonus.
Im very happy with my repairs done on my car!! Im also impressed that it
Take as long as they said it would. Overall im very happy! Great job!
Needed loan car would have helped alot
Great guys at ABRA Aberdeen SD. Excellence sums it all up.
Thank you all very much for getting my truck back to great looking condition! It looks great again thanks to all of you!
Jason and the whole crew were absolutely amazing! Went above and beyond for me and making sure my vehicle was perfect and keeping me updated. Got me a large vehicle for my family and were amazing to work with! Cannot say enough about this great place! Thank you!
Nice workmanship, good cleaning. That being said, should have been finished We'd. Picked it up Thurs. Have to return to have tire replaced, forgotten in process, so another 80 miles, round trip, and wait for them to take it somewhere to have it done. Otherwise, nice job!
Their prompt service and excellent repair on my car. As well as their service team was very friendly.
Excellent work and staff!
They did an awesome job
Finished sooner than I expected
You went above and beyond!
They always go above and beyond. They keep me aware of the proceed with my repairs. Love the new text msg alerts
Best customer service EVER. ! Loved the daily updates and our SUV looks like new again. Awesome job !!
As usual the staff and the work they do was top notch! I can't say enough great things about ABRA.
Exceptional customer service. Will both return and recommend Abra to my friends
My contact person Jason Holm was very helpful and knowledgeable. He did everything in a timely manner. Great customer service from him
On time. Great work. 5 stars.
Very good and fast service.
Professional and courteous service as usual. Thank you
The employees were great to work with and made my experience a good one.
Treat you like family
You did a very good job on my car for what l did to it. Thanks again.
Outstanding job!!! I love it!!
Your staff was very pleasant and easy to work with.
Great customer service, quality, and overall service
Been to cold to really take a close look but a fast walk by looks good
Was very satisfied with time to fix. Did an excellent job pushing through fast with lots of damage! Was very clean when picked up. One issue was headlights did not match as one was new and one was old and old one was faded bad. Follow up phone call from body shop apologizing for not pointing this out prior was appreciated. Over all happy, good job, good idea to share with future customers to give them the choice to make look same as most customers will not think of it till it's all back assembled. Thanks for your service and fast work looks great!
Everything was excellent. From notifications while the work was being completed to the finished product. All a ten.
I appreciate the regular updates on the status of my vehicle, as well as Abra working with my insurance company to manage the details of the repair. Being from out of state and four hours from Aberdeen, this was very helpful and a level of service I would be glad to recommend to others who need services in and around the Aberdeen area.
Wonderful work. Great customer service!
The work was done quickly and it all the repairs got everything back in working order. The cleaning of the vehicle surprised me as it really was so nice to come back to a shined up vehicle both inside and out. Thank you!
Great job on all three vehicles. The up dates were great.
You do beautiful work! I love how it looks! Thank you so very much for the fast service!
Anytime we have worked with ABRA for our auto repair needs,anyone person talked to gave/or found us the answers needed!!!! They have an exceptional team of individuals working there!!!We will return in the future!!! ThanksGuys!!!!
They did an awesome I was so impressed:)
Thank you for taking the time to explain what work was done and to offer continued support after picking up our vehicle. It was washed and looked great!
Thank You so much for everything you did/fixed on my Navigator. I almost cried when my "baby" got hailed on!! It was a very sad day???? I couldn't be more happy with how it looks now! I appreciate all the text & phone call updates on the status. Thank you for giving me a great courtesy car (after the van went crazy) ???? I will definitely tell everyone that The Abra team does great work!! The detailed cleaning looks amazing too! Thanks to everyone that "took care" of us!!
I truly appreciate all of you!!
I would like to thank Rich Olson for his help and his professionalism he was great !
Vehicle was done on time and was spotless inside and out, the manager was very professional during the whole process from beginning to end, the estimated he originally made is what the final bill was, the quality of work that the tech did was outstanding, this is by far the best experience I have ever had at a body shop, without a doubt the best and most professional body shop there is.
Again, I am very satisfied with recent repair experience I had at ABRA Auto.
Thank you for the extra time you put in on my car. It looked like new when I got it back.
I was kept informed through the entire process. The customer service was excellent. I would recommend the Abra team in Aberdeen to my friends.
The quality of the repairs totally lived up to the ABRA expectations. Nice job. Thanks. The front desk group also did an excellent job working with insurance issues and made sure that we had good quality loaner transportation during the repair period of time. Also job well done. Very satisfied overall rating.
Excellent experience, great team. Couldn't of asked for anything more!!!
I would think that after a having the car for over a month and close to 10 thousand dollars in work they would clean the inside of car. Had car 2 weeks longer then expected and offered no discount or anything.
Thank you for doing such a great job and repairing my jeep in a timely manner!
Kind and professional service. Thank you.
The car looks great!!
And SO clean!
Greatly appreciate the workmanship and will gladly recommend ABRA to all my contacts!
Good job, vehicle looked great all around when I picked it up. My thoughts when I picked up my vehicle in the past as well.
Everyone friendly and helpful. Pickup looks good.
Vehicle was not done day and time of pickup. Office was contacted on Saturday and vehicle was "done." I showed up Monday at 7:30 AM and I was told that the vehicle was not done yet. Was then told that the vehicle would be done at 10:00 AM and when my wife arrived to pick up the vehicle then was still not done. Vehicle was finally picked up at 5:00 PM on Monday. A whole day and 100 miles of driving was wasted between my wife and I. Not to mention moving 5 car seats between 3 vehicles 3 separate occasions.
The painting was very good quality and blended in well with original paint and the PDR repair turned out amazingly good. The car hasn't looked this good in a long time.....good job!
Excellent service and very good people to work with.
Service was prompted and the staff kept me well informed. The loaner car was very nice.
Friendly service, great results, and the text message updates was an added bonus.
Friendly service. Thanks!
Rich Olson was incredibly helpful and went above and beyond to make sure my vehicle looked like new when it came out if the shop. I couldn't be happier with the work Abra did!!
Thank you. The car looks new again. Jes z
Very satisfied!!! If needed again "hopefully not" there is nowhere else I will go!!!!!
Abra was completely awesome!! Very friendly and kept me updated on the progress. Will continue to do all of our business with Abra and Rich is great!!!
My car was able to get into the shop very quickly and was finished in a few short days. The surprise of my car being cleaned inside and out was very much appreciated!
Liked the text updates. Nice touch.
Everything was organized and well explained throughout the process of fixing my vehicle. First time working with Abra in Aberdeen and now I will recommend to everyone!
Costumer service was great everything was done in a very timely mater am completely satisfied
They always do a great job now and in the past on out vehicles. Great job again we would recommend Abra to all our friends
Work was done very quickly. Didn't have to wait long.
Thanks for the quick and excellent work. You guys did an awesome job of pulling that dent and repainting. And my windows work great! By the way - the passenger window was locked at the safety switch. .
These guys always do it right start to finish
Keeping you updated along the way and if their not totally
Satisfied they let you know and redo it
Comes home like new high regards they are the
First phone call I make whenever I've had damage
10 plus you guys
Thanks, Jason, for the GREAT customer service!
Excellent job, thank you.
I really liked the emails also keeping me informed on the day to day progress on the repairs and how it was comming along .And the phone calls when it was done.And letting me bring it to the shop earlier than scheduled that helped me with my jobs. Thanks again .Sheryl
Very friendly and answered all my questions. Kept me very well informed and apprised of all that was being completed. service waa very quick and work was excellent!
I was very satisfied with ABRA. Especially the customer service. Out of a possible 10 i would give them an 11.
Good job. The staff was super nice and super helpful. The text messages were great. It's nice to see when a business appreciates the business!
Your guys did a anwsome job
Nice job. Quick. Excellent communications.
My car looks great! When I picked it up it was clean inside and out & the fixed my broken floor mat! Thanks guys!
I was very especially very satisfied with the customer service and how helpful the crew was at the front desk. They provided quick and very friendly service. Oh by the way my vehicle looks great.
Nice work and polite staff.
They kept us up to date and repair was made quickly and it looks great!
ABRA did a great job as usual.
I will recommend you guys for great customer service.
Great job and very friendly staff
What made me happy/satisfied was the fact it only took four days to fix my car. They also cleaned both the inside and outside of my car and it looks brand new!
Everything was done right, dove quickly, and everyone was great to deal with.
Excellent service and quality work
They always do a great job.
Always a job well done each time I've used ABRA and always done in a timely manner! And I appreciate the extras - a car wash and vacuum. Thank you!
Were friendly. Job done well on time at agreed price.
Well done. I thought that cleaning and detailing the car was a great idea!
I appreciated the extras like having the car returned clean, inside and out, and the daily update messages
Fantastic work!! Great customer service!
These guys do it Right
Seamlessly working with your agent and keeping
You updated with texts and messaging
The Finished product is always a 10
Really friendly and they did a great job with my vehicle.
Very professional and courteous service. Offered us a car to use even though we were eligible for a rental from the other party's insurance company. Impressed with service and quality of work.
The only thing I would recommend is using some form of pleasant smelling spray after cleaning the inside of the car. It looked fantastic! However, the smell of the cleaners was nauseating.
Very Friendly staff. Was pleased with work that was done & how fast they got if done!!!!
It was a very good experience. Kept well informed
Thanks so much for the welcoming workers and clear communication.
Great customer service. Serviced my car in a very timely matter! Definitely would recommend ABRA to others!
They did an excellent job
Everything was really easy and the people were friendly.
Very fast and well done. Thanks
Thanks to all of you at ABRA you did a wonderful job of covering all the bases. Providing a loaner car definitely made it a lot easier to schedule my car repair. The updates supplied via text messages on the progress of my repair we're reassuring and appreciated. The team at ABRA did a great job on my car it looks amazing. Thanks to all of you, I will recommend ABRA to my friends.
Very professional and helpful staff. Very pleased with my vehicle! Thank you
I liked getting the updates and I appreciated how quick my car was finished. Thanks for the friendly customer service!
Vehicle looks brand new inside and out. Cleaning the inside of the vehicle was just icing on the cake of an awesome bodywork job. Thank you
Very satisfied with service!
The staff was very courteous and they answered any question that I had and they explained things to me when they were done...very professional.
I was impressed with the work that was done on my truck.
It looked better than when I bought it
Very professional experience
Best auto body experience in years. The staff took the time up front to understand our expectations and delivered 10 plus. Thanks ABRA!
Great customer Service ! Every thing looks wonderful.
I'm very happy with the repairs - they did a great job! Rich has to be the best Abra manager in the company - he should get a substantial raise. I'll be back when I wreck my vehicle again!
When I received my car, it truly felt as if the car was brand new again. :) Thank you!
they did it timely manner. They did a great job! And I really didn't have to wait. I would definitely go back to get more work done if I got into an accident!everyone was really friendly.
Very impressed with ABRA! I was given a nice rental car to drive while mine was being fixed. I am also very happy my vehicle was washed and vacuumed out, it's the little things that mean so much. I will most definitely be using ABRA again if needed!
Everything looked great and service was very nice
the part of my car that they fixed looks like new!, cant even tell there was any damage there.
Abra did a great job fixing my car. Great service and the loaner car I was given to use was outstanding. Couldn't be more satisfied. Thanks so much!
The shop was very clean and associates were very professional and very accomodating.
Service was awesome! I was floored by the fact that they not only washed my car but also cleaned the whole inside - by no means necessary but very much appreciated. I will be coming back to Abra in the future for my car repair needs.
Fast service and the tech stayed late to finish repair on our windshield...thanks guys!
Very professional service.
always very friendly and willing to take care of your customers.
Great service, friendly staff. The car looks good as new. Thank you. Sandy Walker
You guys were awesome!!! Thankyou for making everything hassle free :-)
The repair was done very quickly. I was offered a ride when I didn't have one readily available. When I picked up the car, it was cleaner than when I dropped it off. I was extremely satisfied with the service. Job well done.
Awesome service, very happy with my results and will use Abra again.
Amazing!! Made my new vechicle look like new again!!!