Excellent service, fast responses, and great communication
Vehicle Make : Mitsubishi
Quick service and quality work.
Excellent and prompt service
So far very satisfied with keeping me informed on the repair progress.
I was extremely pleased with how good my car looked. It hasn't been this black in a long time. My mother commented that it looked brand new despite being almost seven years old. It also didn't take long to get done and they were able to get Toyota parts without charging more. Assuming the repair doesn't need any additional work (I've only had the car back for an afternoon), I will say that they did a magnificent job on the car.
Car was completed on time and repair was everything promised.
I thought the text messages sent during the time my car was being prepared was
Very informative. Also the staff was very friendly & the repair work was very good!
The repair result was flawless! The customer service people were efficient, courteous, and professional
They were very, very nice. They were very professional and kept me updated all the time.
The sun roof is not flush and the closure is not right either.
Very satisfied, staff were wonderful, really appreciate the wash and detailing they did before I picked up by car. THANK YOU!! MERRY CHRISTMAS!!!
Kept me informed. Work done well in a timely manner
Friendly and helpful throughout the whole process. I did like them keeping me informed
Very professional. Have used them in the past. Have recommended to several people that I know. Outstanding service.
Please continue to keep the updates with your texts. And keep up the good customer service. My pleasure to have been introduced to the Abra company.
My experience was very good. ABRA staff were very considerate and made the process flow very smoothly from start to finish. They kept me informed through the whole process. My car looks perfect and it is comforting to know they guarantee their work as long as I own the car.
So professional....kept in touch with me every step of the way. My car looks brand new. You'd never know it had been in a wreck.
Woul definitely recommend u guys to family and friends. Thanks again.
Excellent and professional customer service. We appreciated the updates as our truck was being repaired. Our customer service person, Riley was knowledgeable and informative.
Frequent status updates via text was a greatly appreciated customer service????
From our first conversation I was amazed by this team of people!!! Work was done in a timely manner and very professional. Couldn't believe when they were done they cleaned my van inside and out... Awesome group of people at Abra
Well done "10+"
The staff was awesome, and the work they performed was outstanding! I got to spend a few minutes talking with Lee and Mike they were not only courteous and professional, but also humorous and fun to talk to outside of shop talk which made me very comfortable with the team I chose to do the work. I'd choose them to do my vehicle repairs in any situation. Thanks guys, outstanding job performance!
Looks like new, very impressed.
They had to jump through hoops for me. I am SO happy with them
Everyone was very helpful and worked very hard to get my daughters car done quickly so she could get to college. They went above and beyond. The work they did was great and The car was so clean inside and out when I picked it up.
Took much longer than I expected but the results were worth it
I appreciate the updates I received about my car and I liked the comment about how good you were taking care of my car. It was a new car. And was very special to me. Every one was very nice and explained everything to me. The car looks new again!
It was a great job. My truck looks great.
Thank you, great updates and service!
You have repaired my Baby three times and always done an awesome job. Thanks for taking care of Her.
They went above and beyond. Everyone was great. I will recommend them to other people.
Thank you for doing a great job and doing in it in record time.
My car looks great! I appreciate all you did. Thank
you for vacuuming & detailing the inside of
my car. It looks terrific.
Excellent service and wonderful employees!!!!!
The owner was very efficient in taking care of all my van needs.
You guys are superstars. Great job on my car. Thanks
The process wad very smooth from the
Estimate with Riley to the pickup process
With Lee who walked me through the invoice
And how the repairs were done including
The guarantee, also Vanessa was great.
On the phone when ever I called. Thanks to all the people that help and did the great repair work on my truck.
Completely happy with their professional service and their great treatment to me as a customer. The car was repaired beautifully and spanking clean when I recieved it from the repairs. I would highly recommend their services !!
I just wish they had reset my clock . It just the little things that make us elderly women happy. Please with your work
Great customer service and quality work
Great customer service and quality work
It was a good experience and Ryley(?) Kept me informed! Everybody was very nice and helpful. I going to tell my friends and recommend ABRA to them. Thank you!
Abra auto body was a very professional and personal experience. The kept me updated with txt msgs. As well as phone calls on the progress of my vehicle repair status. Everyone was extremely nice. I would definatey recommend them to family and friends in need of auto body repair. Thank you very much. Robby R
Good Job - No Complaints!
As always, Abra had my vehicle the least amount of time, did an excellent job, and even stayed a few dollars below the possible estimate. I am very happy with their service. Everyone at the office were professional and pleasant at all times. I would highly recommend Abra's services any time.
S. McCown, Shallotte,NC
Excellent customer service. Dave, mike and Riley.
I was overwhelmed by the professionalism and communications from your company. I will complete your other survey today and recommend you to members of our community in our community newsletter
They did a great job and repair was quick.
The best, around! Nothing's ever gonna keep you down!
I was kept informed throughout the process. Not only did they do a good job, but they were friendly and caring at all times.
It was seamless from in to rental car to my car being done in a timely way
They wherever informative!
Very professional folks and service could not have been any better.
I had a very outstanding and wonderful experience with ABRA. They were the most courteous people I,ve met in a long time. They kept me updated on every phase of the work on my car. In fact, i received daily updates.
I am glad my insurance company recommend Abra to work on my car. I felt as though the body work done on my car was done in a timely manner and am totally satisfied with the outcome. Abra certainly deserves a job well done. I would recommend them to anyone needing body or glass work done on their automobile.
Vehicle Make : Volkswagen
You made my bad situation so much more pleasant. My car was ready much sooner than we thought. I will definitely recommend you!
Thanks for the great job!
My car looks great! I've come to Abra several times for body repair and I am never disappointed with the work. The employees are friendly, respectful, and easy to talk to. Everything is explained well and hassle free. Thank you for the great service as usual.
I am very satisfied with my experience with Abra Auto And Glass everyone was very nice and curtious and the service was quick and very professional and I was very satisfied and surprised to see my car looked like brand new inside and out so thank you and all your staff I would definitely use Yall again and will recommend you too anyone needing your kind of service. THANK YOU !
Very good service thanks Kurt M
It was nice to work with a company that kept us updated at all times, about the repair and time schedule.
Thanks - I will be sure to refer people your way!
Service was completed on time and everyone was friendly and helpful.
They did such a great job on both of our vehicles and when we got our vehicles they looked brand new inside and out. they also where very patient when we had problems with the adjuster paying for more damage.thanks to all of them
Very nice and professional. I was completely satisfied with the repairs and paint job that was performed on my car. I would give them a score of 10 in all areas of repairs. I received updates by text messages weekly that I sincerely appreciated.
The car was clean and the clothes I had forgotten in the car were folded and neatly stacked! Thanks!
Great job love the good care
Car was very clean. Service was prompt
You guys are 1st class all the way. The finished job is beautifully impeccable. I value & appreciate everyone I have dealt with at ABRA & the frequent updates as the work on my vehicle progressed. When I picked up my car, what a beautiful sight to see how clean inside & out it was. You even put seats back up & had organized & put away items I had left askew. Thank you Thank you Thank you!!! I have been a customer of yours several times & had been referred by my brother John Mohr. Next month I am moving to Ventura CA. Sad to say (Michael told me) no ABRA available nearby. If needed (although I hope not) I may have to contact you for a recommendation.
This was my second experience with Abra in the last 2 months same car ????. I could not be happier with the repair. We will always use Abra's service!
The car seems to be fine! Everyone we spoke with could not have been nicer! Our experience was great! Thanks!
Timely completion, professional staff...nicely cleaned car! Awesome folks!
Not only did they do an outstanding job on my repairs they also washed my truck,polished the rims and detailed the inside if my truck. Outstanding customer service and I will give your company refferals all day long if asked! I give the company and employees 5 STARS!
GREATJOB! Thank you
Was exceptional service from beginning to end. Riley kept me posted each day on progress. Enterprise picked us up at Abra and we left car after use at Abra. Everything was explained and questions answered courteously. And my car looks great!
great service, great body work, car is immaculate. you get a "10" on all counts
Vehicle Make : Volkswagen
The proffessionalism was outstanding.
You guys were awesome . The spit shine was an awesome gesture . Will be back for sure if ever needed
Very professional. Kept us informed every step along the way. Excellent workmanship.
Great job! Very much satisfied!
Staff was friendly, knowledgeable and competent. Was a great pleasure doing business there.
I couldn't be happier with the body work done on my car! It looks great!!! I appreciated the calls and text messages keeping me updated on the progress. I hope that I won't need any more repairs on my car, but if I do, I would certainly use ABRA again.
The truck looks really great. It far exceeds my expectations. Thank you for the great job.
The service was ten plus great i appreciated the on going daily txt to
know where they were in the repair process !the prompt service was great !
Really appreciated overall communication and updates.
Vehicle Make : Mitsubishi
The guys did a great job and I feel I made the best decision by letting you all fix my vehicle
Great people to work with...honest.
Excellent daily follow-up and service professionals.
Great job ! Friendly folks workin their. ! Will recommend to friends. !!
I could have asked for better service. Riley is a gentleman, he is an expert in what he do & a man of his word. I will have no problem referring this body shop to other people.
The ABRA in Shallotte is extremely nice, helpful and efficient. We always use them for body or glass repairs.
Staff very pleasant and friendly. Keep you updated with the work of your vehicle. Address any questions and concerns involving your vehicle. Explain life time warranty on body work of the vehicle.
Relatively seamless process. Fast, friendly, and totally professional.
Timely service and great communication
Quick repair. Great communication. Second time they fixed my vehicle in the past six months. I couldn't ask for more. Thank you so much.
Thank you for job well done! Will recommend you to others. Very polite, convenience, and professional service.
Thank you again, John G
The car looked brand new. Inside and out.Tks
You were all curtious and skilled, and I won't go anywhere but ABRA! Thank you.
Well Done And Surprized It Was Finished Before Expected Date And Time!
Yes I am satisfied. But you have not called not called to let me know if it is finshed o is finished and when to pick it up
My car looks so great, I'm afraid to park it anywhere that it might be damaged again. It looks new! I'm very happy with the results. If I'm ever in need of auto body or glass work, I won't hesitate to take it back to Abra
Amazing service with updates and answers to all my questions. I would highly recommend ABRA to all my friends and coworkers. My car looks totally awesome and they even detailed it!!! Very happy!!
Paint color looks like a great match!
Most professionally run shop that I have used. Good job!
Excelent experience I had with Abra's representative Lindsay and the entire staff.
Very good job especially the paint. Never seen a paint job so impressive.
The job was completed quickly and professionally. Very happy with the outcome.
Everyone was very friendly and helpful.
I thought the repair work was outstanding and the car was ready when promised. I was disappointed that the coordination with Enterprise car rental was not smooth. I had to wait while they did the paperwork and they were surprised I was coming. It caused me to be late for work.
You were very efficient and reassuring during the whole process. Would highly recommend ABRA Auto Body and Glass. Fran
Abra is awesome! So professional, friendly, and more than efficient.
Everything has been according to plan. But we were given a rent car with expired tags.
Outstanding job from start to finish. Very happy!!
So professional, quick and polite! I was thoroughly impressed.
Outstanding service and craftsmanship