The repair was excellent but took longer than we were told. I do understand there was unexpected hail damage in the area after we dropped off our car imo unexpected repair work should be factored in. Then when we were told our car was ready, I went straight inside to pay while my husband went to the car. Unfortunately the repair job was not complete and we had to leave the car another 2 days and make another trip into town. We live 40 minutes away from Abra. So when the job was complete it was well done. However we shouldn't have been the ones to find the job was not complete and had to make 2 trips in to pick it up. The people we dealt with were friendly and apologetic. We would use this Abra again as we realize mistakes happen but we did feel the need to give honest feedback so you can improve your service.
Would've been an 11/10 for service if they topped out my car.
Did an amazing job, I will so go back/ tell anyone that needs any type of body work to go there. The only negative thing I have to say is there a a little scratch on the bed of the truck that wasn't there when I drop it off, but overall I'm happy with the work
You were very easy to work with.
Friendly. Worked well through some unusual circumstances. Thank you! Barb
Vehicle Make : Volkswagen
The car looks amazing inside and out!
Car looks beautiful, I have an old chip in the windshield, would he interested in fixing it if the price is right
Everyone at Abra was amazing. The repair, workmanship, service and turn around time exceeded expectations. Thank You!
Awesome friendly service, the car looked brand new! Felt like my concerns and questions were important, never felt rushed or hurried
The workers were very professional and were very easy to work with. They kept me up to date on everything. I'm very impressed with the work and the professionalism and wouldn't hesitate to go there again if need be.
Vehicle Make : Volkswagen
Amazing service, amazing staff! They kept us up to date all the way through the process, and got us back in the road in a flash.
Good job, looks like new.
My car was completed faster than expected and was in excellent condition. It was wonderful to have it back early!
Amazing work!! Thank you so much
Customer service was excellent & we really appreciated the loaner vehicle, made things much easier on us!
Excellent service and results
Quality individuals providing quality customer service.
You done a great job and finished faster than ecpect
It was very convenient! Also got done sooner than expected, so that was a plus!