Very friendly and professional keeps you informed thru the entire repair process thank you
Just not completely happy about how Frances handled the insurance issue. I understand state farm may have not sent her all she needed but she could've been nicer about it. On Friday she called at 5pm saying we could pick up the car but they close at 5:30. More notice would've been nice or not call till Monday morning! Then she disputed the payment amount and firmly told me "she would not release the car until full payment from me was made"! Her attitude was gruff! She got nicer Monday when I called her, but she could've handled our situation in a friendlier tone.
Very pleased. Would recommend them highly
Only negative-whoever worked on my right hand mirror got my upholstery dirty. I would rather a mat go on my seats as opposed to the floor since my floor is already dirty. My passenger seat is rarely used and so when soiled it is easily seen
I appreciated being informed on each step
of the repair process.
Very happy with Abra service and the way kept me informed of the progress
Excellent, and so very nice to work with! Friendly and caring. Excellence in every way! Thank you!!
We received daily text messages and phone calls that were absolutely useless. They gave us no real indication of the status of our car while it was in for repairs
Very good communication during the repair process. I appreciated the texts and phone calls. The car looks great. Thanks for the great work and the cleanup.
Your people disconnected the feed to the motor heater which is critical to this type of engine and failed to reconnect. This could have caused major damage to the engine and been quite costly to fix. So much for your final inspection. Do not expect any further business from me.
Have had several cars fixed there and always have been satisfied that’s why I come back and tell people to have work done there. Great job Abra!
You can still see where dent had been. Small dents on panel as well and there are swirly marks in the paint.
Great job.cannot tell was in accident. Great paint work!!!!
Very professional. Angie is fantastic. Very satisfied
My car looks like new. I’m extremely pleased! Customer service was outstanding!!
Vehicle Make : Volkswagen
I wish I had an uidate
Thanks to Chris for following up on the hidden damage to the suspension system on my car.
Abra did a terrible job regarding my car. From the time I brought the car in for an estimate to the time I finally got it repaired correctly was about a month. I had to return the car the car the first time because they didn’t fix it correctly. The texts and voicemail messages were annoying. They were noniformational and bothersome. I actually got a text today saying they were working on my car and would let me know when it was ready. I picked the car up a few days ago. I hope that I will never ever have to use Abra again.