Abra did a terrible job regarding my car. From the time I brought the car in for an estimate to the time I finally got it repaired correctly was about a month. I had to return the car the car the first time because they didn’t fix it correctly. The texts and voicemail messages were annoying. They were noniformational and bothersome. I actually got a text today saying they were working on my car and would let me know when it was ready. I picked the car up a few days ago. I hope that I will never ever have to use Abra again.
My 2005 Honda Pilot looks great...thank you!!!
Excellent job! Great communication all the way through
Wonderful experience. Kept me updated in a daily basis. And looks as good as the day we bought our car. 5 stars
ABRA has now taken excellent care of my car twice and I totally trust them and would recommend them to anyone!
We were very happy with repairs and service but we found the rear view mirror on the drivers side had several deep scratches that weren't there when we brought it in for repair.
Yes,,,the receptionist Francis was very rude to me and my husband. I will never use Abra again. I am a nurse and deal with customers everyday. She was inappropriate aND unprofessional. I will tell everyone I know and post it to my many friends not to use this shop
I so appreciated kept up to date on my car's progress and the repairs look terrific. Overall, I was thoroughly impressed.
someone needs to review quality of work and cleanup. still finding blemishs and debris on paint. was it painted outside??? found slight interior damage as well
Vehicle Make : Volkswagen
They were very helpful and do exactly what they said they would
Vehicle Make : Volkswagen
The only two things that I would suggest changing are not allowing the employees to discuss things about the job/business while customers are standing almost in front of them and also discourage using bad language when talking about those people that bring them business. The lady at the front was very pleasant and helpful every time I saw her. Nobody else spoke. The work done was great! Customer service needs some work.
Customer Service was fantastic. I really enjoyed working with Joey! I was impressed with how Abra kept me up to date on the repair process. I will definitely use them again in the near future. Extremely professional and friendly shop. Thank you for fixing my vehicle!!
Paint match was excellent. Hard to accomplish with red paint.
Fit and finish was outstanding!
Very friendly staff. Daily updates and very prompt service.
excellent customer service and high quality work. I will use your company again for future repairs.
I was not satisfied with the communication efforts made. I understand delays may happen, but it is the role of the auto shop to contact me to let me know what is happening rather than the customer having to call repeatedly for answers.
Excellent quality and great job!