Body Shop
Autobody Shop Review Summary
5 stars 116 Reviews
4 stars 14 Reviews
3 stars 1 Reviews
2 stars 6 Reviews
1 star 7 Reviews

Real Reviews From Verified Customers

Kaitlyn G.
Vehicle Make : Ford
4 out of 5
10/15/2016
You guys were beyond wonderful to work with!! Dave was excellent in keeping me updated and informed about how things were going with the insurance company. He eliminated a significant amount of stress I had. Justin was also great about explaining the repair process! I also appreciated getting a nice clean vehicle back...that was really above and beyond. I can't thank the team enough!!
Robert M.
Vehicle Make : Subaru
5 out of 5
10/1/2016
I wouldn't trust anyone else. Always great customer service and exceptional craftsmanship.
Karon M.
Vehicle Make : Toyota
5 out of 5
9/29/2016
Excellent service! We are new to Bismarck businesses and are so pleased we found you! We'll definitely be back for all necessary repairs! Thanks too to Dave who walked us through the process!
Gerald M.
Vehicle Make : Ford
5 out of 5
9/21/2016
Great service by your employed
James G.
Vehicle Make : Subaru
5 out of 5
9/15/2016
Excellent service and workmanship
Michael H.
Vehicle Make : Volkswagen
5 out of 5
9/6/2016
Great job -- no surprises-- will continue to go there auto body work!
Tammy C.
Vehicle Make : Chevrolet
5 out of 5
9/1/2016
Looks better than new thanks so much!
Lauri D.
Vehicle Make : Honda
5 out of 5
9/1/2016
All well
Trevor P.
Vehicle Make : Ford
1 out of 5
9/1/2016
I was a couple of times that my car was going to be finished and it ended up being over a week past I was initially told it would be done. I was told I would be called on 8/31, and never received a phone call. I also called and left a message with a female employee, who stayed she would have someone call me as soon as possible. I never received a call back.
Megan W.
Vehicle Make : Gmc
5 out of 5
8/31/2016
Service was fabulous and they helped me along ever step of the repair process. Thank you for handling all the insurance issues along the way
Jim J.
Vehicle Make : Subaru
2 out of 5
8/25/2016
Confusion on insurance claim etc...
Agnes F.
Vehicle Make : Honda
5 out of 5
8/19/2016
Very friendly staff to work with.
Robert T.
Vehicle Make : Jeep
4 out of 5
8/18/2016
I was impressed with the updates and taking control of the situation. I did not know where I was going to take the vehicle after the accident and am glad I made your company my choice
Tamar D.
Vehicle Make : Subaru
2 out of 5
8/7/2016
I already sent an email explaining my issues.
Greg S.
Vehicle Make : Toyota
1 out of 5
8/5/2016
Was told three days, ended up taking 17 days!! Calls were not returned and could not get information on progress.
Alan C.
Vehicle Make : Ford
5 out of 5
8/5/2016
Professionals and communicate well.
Linda F.
Vehicle Make : Toyota
5 out of 5
8/5/2016
We are completely satisfied with the work you did for us. Love your personal touch. We will definitely recommend you to our friends and family. Thanks again
Melissa R.
Vehicle Make : Honda
5 out of 5
7/26/2016
Very courteous and professional staff. Great service and top quality work. I will recommend to others.
Mari R.
Vehicle Make : Honda
5 out of 5
7/21/2016
Everyone was very nice.
Keith P.
Vehicle Make : Hummer
1 out of 5
7/9/2016
Finishing up issues with bed cover replacement. But working through issues with USAA and body shop. Issue is not with shop, it is with replacement product.
Lois B.
Vehicle Make : Kia
5 out of 5
6/30/2016
Appreciated that you kept me informed how the repairs were going. Friendly and courteous employees who really made you feel they cared and we're concerned in getting your vehicle repaired and back to you! KEEP UP THE GOOD WORK ABRA!
Bradley H.
Vehicle Make : Chevrolet
5 out of 5
6/25/2016
Car looked great when it was completed. Nice work guys!
Mack H.
Vehicle Make : Honda
5 out of 5
6/25/2016
Great job on the car. Wonderful employees to deal with!
James G.
Vehicle Make : Subaru
5 out of 5
6/23/2016
Great service
Adakou Z.
Vehicle Make : Volkswagen
5 out of 5
6/17/2016
I was pleased with the work done on my car.I was well welcomed by the entire team especially the receptionist. I will be happy to recommand ABRA to my friends and anyone who may need your service. Thanks
Aaron V.
Vehicle Make : Nissan
2 out of 5
6/14/2016
Said it would be done Friday, was not done until Monday. Was not even done when I came to pick it up at 5 pm Monday when it was supposed to be done. Was missing an emblem which needed to be put on and was dirty and not polished like I have come to expect from past visits. I did not have time to check everything over since I was now late for coaching my sons baseball, I checked the tailgate lock when I got home and it did not work! Called Abra but ring no answer at 5:45. Left it sit and drove my wife's car since I need to lock things in the back and that is now not possible. Very disappointed I will need to arrange to bring it in again and find rides, and be without a vehicle that I need for work again. I also have a non locking tailgate that just got fixed that someone could easily steal where I work downtown. I am not sure what took so long and what the last minute rush was for, it did not have that much damage. Very disappointed I will have further expense in this repair after all the money I paid today in deducing and rental. Have given you all of my business in the past but I am not sure I would recommend or come back in the future, poor experience.
Ken D.
Vehicle Make : Toyota
5 out of 5
6/12/2016
They did work that was intended to be done good job to the whole staff
Scott F.
Vehicle Make : Ford
5 out of 5
6/10/2016
Very happy and will recommend
Donald M.
Vehicle Make : Dodge
5 out of 5
6/8/2016
This was the best repair service I have ever encountered. The work was flawless, fast and the customer service outstanding! Best shop in North Dakota.
Kristi L.
Vehicle Make : Gmc
5 out of 5
6/4/2016
Excellent service
Kevin K.
Vehicle Make : Chevrolet
4 out of 5
6/4/2016
Everything went better than I expected. We thought, "ok, so we are getting our car fixed." We were given the royal treatment. The staff at Abra notified us and kept us informed daily. If I had to compare the service, we were at a 5 star hotel with chocolates on the pillows. Thanks for the great service!
Kristie A.
Vehicle Make : Honda
5 out of 5
6/3/2016
Nice text updates
Abby R.
Vehicle Make : Honda
4 out of 5
5/29/2016
Stay awesome!
David F.
Vehicle Make : Toyota
5 out of 5
5/25/2016
A+. Great job, I don't have anything bad to say. We contacted State Farm, letting them know too. Thanks again
Vernon S.
Vehicle Make : Ford
5 out of 5
5/25/2016
The staff very knowledgable ,very proffesionable! My car looks great!! Nice job guys! I would highly recommend ABRA! Thanks Vern!
Gale M.
Vehicle Make : Chevrolet
5 out of 5
5/21/2016
Such a great experience- everyone was very helpful and kind- my car looked fabulous inside and out when I picked it up- thank you so much!
Theresa W.
Vehicle Make : Buick
5 out of 5
5/14/2016
Thank you
Wesley V.
Vehicle Make : Acura
5 out of 5
5/12/2016
Friendly, professional, personable, and can be teased. Nice and thorough.
Wesley V.
Vehicle Make : Acura
5 out of 5
5/10/2016
Friendly and professional.
Lyle H.
Vehicle Make : Jeep
5 out of 5
4/20/2016
Great service! Did a wonderful job and kept me up to date on all repairs. Also kept me up to date on when I could pick up my vehicle. Would recommend this body shop to all my friends and family. Cleaned up the interior as well! Which was so nice to get into a wonderfully repaired vechile with a clean vacuumed interior!
Amy U.
Vehicle Make : Ford
5 out of 5
4/1/2016
I am so satisfied with everything and everyone at ABRA and will recommend them to anyone!!!!
Tony H.
Vehicle Make : Hyundai
5 out of 5
3/13/2016
Dave McCormick did my estimate and was fantastic! He was very prompt with keeping me updated and Matt Buller also did a great job ensuring my customer satisfaction. Will not take my vehicles anywhere else for body work. Strongly recommend ABRA Auto Body! Thank you again!
Jennifer B.
Vehicle Make : Gmc
5 out of 5
1/22/2016
Absolutely the best customer service , my truck looks great. I will definitely recommend ABRA to friends and family.
Angela S.
Vehicle Make : Toyota
5 out of 5
1/14/2016
Very professional, pleasant and done in a timely manner
Kim T.
Vehicle Make : Volkswagen
5 out of 5
12/16/2015
The communication and honesty a long the way was amazing! Thanks Abra!
Erik B.
Vehicle Make : Toyota
5 out of 5
11/11/2015
Abra has always done quality work for me and I recommend anyone for future business.
Kerry V.
Vehicle Make : Jeep
4 out of 5
11/2/2015
Superior work as always! Have had multiple vehicles repaired there over numerous years & will continue to do business with ABRA when needed!
Bob A.
Vehicle Make : Honda
1 out of 5
10/30/2015
Everything looked good but I thoughtt the fender could have fit better and the paint match better.
Gary H.
Vehicle Make : Buick
5 out of 5
10/10/2015
You people do a fantastic job and it's such a pleasure to come to your place of business because everyone is so friendly and treat us like family! Thank you So Very Much!! Gary M Hagel
Debra W.
Vehicle Make : Toyota
1 out of 5
10/10/2015
There are two sections that seem to stick out further on the side that Abbra fixed than on the other side of the car. Also, the little strip behind the back door wasn't put on the way the original one was. The side that Abbra fixed does not look like the other side. The car is brand new - I would really like it back looking like it's brand new. Thank you
Mike L.
Vehicle Make : Chevrolet
5 out of 5
9/28/2015
Very happy with the outcome, all folks involved where very professional.
Laurie E.
Vehicle Make : Subaru
5 out of 5
9/26/2015
Great job of keeping me informed of the progress via text messages & phone calls. Very happy with the results!
Robert S.
Vehicle Make : Honda
5 out of 5
9/23/2015
Very friendly staff workmanship looks very good.
Steven L.
Vehicle Make : Kia
4 out of 5
9/2/2015
Love every time I go to Abra
Pamela F.
Vehicle Make : Kia
5 out of 5
8/21/2015
No trouble whatsoever! Staff was friendly and welcoming and helpful! Will definitely recommend Abra!
Mandi C.
Vehicle Make : Chevrolet
4 out of 5
8/5/2015
Matt Buller (Bismarck location) was great to work with. He was very friendly and worked to ensure that I was completely satisfied with the service & quality of work done on my vehicle. It took 2 days longer than it was supposed to, but Matt apologized and made sure I was taken care of!
Gary S.
Vehicle Make : Toyota
5 out of 5
7/18/2015
Job very well done
Sterling K.
Vehicle Make : Chevrolet
5 out of 5
7/16/2015
Great people, great job, could not ask for more. Very very happy!
Jason M.
Vehicle Make : Chevrolet
2 out of 5
6/25/2015
Communication was lacking. I would have to call daily to get info on status and it was always being pushed out by one day each time I called.
Madison G.
Vehicle Make : Kia
5 out of 5
6/11/2015
I thought the everyday emails/updates were really nice. It was nice not having to worry about what's going on. Very satisfied with the customer service.
Vernon L.
Vehicle Make : Ford
4 out of 5
5/19/2015
The work was excellent but I thought it took longer than it should have since it was mostly replacement of parts and very little actual repair effort but the final result was good.
Brigitte S.
Vehicle Make : Toyota
5 out of 5
5/17/2015
Good communication nice people
Debra A.
Vehicle Make : Hyundai
5 out of 5
5/15/2015
Fantastic people and great work! First rate in every way!
Colleen R.
Vehicle Make : Chevrolet
5 out of 5
5/9/2015
Thanks for the great service!
Steven L.
Vehicle Make : Hyundai
5 out of 5
5/2/2015
I was blown away with the customer service I received.
Howard B.
Vehicle Make : Chevrolet
5 out of 5
4/2/2015
Smooth repair
James J.
Vehicle Make : Jeep
4 out of 5
3/31/2015
Awesome people up front
George A.
Vehicle Make : Honda
5 out of 5
3/28/2015
I absolutely love working with Abra in Bismarck. These guys are so professional and excellent to work with. Matt, Jeremy, Travis, and Bob do a great job. I worked with Chad as well and he was excellent too. Class act you guys! Thank you for everything you do.
Karen S.
Vehicle Make : Nissan
5 out of 5
3/27/2015
Thanks guys!
Randy H.
Vehicle Make : Honda
5 out of 5
3/27/2015
Project came in under schedule and vehicle looks great. thanks,
Beverly N.
Vehicle Make : Hyundai
4 out of 5
3/23/2015
Excellent customer service and repair work. My vehicle was returned to me repaired cleaned inside and outside in a timely manner I was very satisfied. THANK YOU for the EXCELLENT SERVICE
Ruth M.
Vehicle Make : Honda
5 out of 5
3/21/2015
Travis was courteous and helpful, and he explained necessary repairs! I appreciated the very prompt and efficient service.
Christine N.
Vehicle Make : Nissan
5 out of 5
3/21/2015
Awesome service
Jana F.
Vehicle Make : Honda
5 out of 5
3/10/2015
As always a job well done and in a timely matter. Thanks to all those at ABRA Autobody.
Gary B.
Vehicle Make : Honda
5 out of 5
3/8/2015
Great service and great job
Nancy K.
Vehicle Make : Nissan
1 out of 5
2/25/2015
I had an appointment to get my vehicle repaired on February 3rd, 2015. I dropped it off on that date and was told it would take about a week or so to repair. I asked to get a call with an update on my car that Friday and did not receive one. I called on Monday and was told that they needed to order a new bumper and they were waiting on approval from the insurance company. I know this was not ABRA's fault but i was frustrating for me. I than was told that my car would be done on the 20th after receiving the necessary parts. I called them on the 20th to see when i could pick up my vehicle and they told me that it wouldn't be done till later next week. I finally got to pick up my car on the 24th after not having it for 21 days. I guess my chief complaint would be that i was never contacted for updates. I always had to call and didn't even receive a call that my car was done. I would suggest to try to have better communication with your customers when plans and dates change.
Robert G.
Vehicle Make : Mercury
5 out of 5
2/20/2015
Looks great.
Gavin M.
Vehicle Make : Nissan
5 out of 5
1/29/2015
Looks great thanks!
Maury K.
Vehicle Make : Gmc
4 out of 5
1/28/2015
They went out of the way to do extras that wasn't part of repairs. I am very satisfied.
Tiffany M.
Vehicle Make : Ford
5 out of 5
1/24/2015
Thank you for all your help, especially Chad for going out to the airport with me and helping me with the car seats. You all did a great job and quicker than expected!
Deborah G.
Vehicle Make : Honda
5 out of 5
1/13/2015
I had an a one experience! The staff was helpful and professional. I would recommend Abra to anyone!
Cassandra S.
Vehicle Make : Dodge
4 out of 5
12/13/2014
Excellent work! I was also very impressed to see that they had cleaned my car after they had repaired it!
David M.
Vehicle Make : Subaru
5 out of 5
12/12/2014
Nice guys great service
Daniel C.
Vehicle Make : Hyundai
5 out of 5
12/6/2014
All of the people at ABRA were great, even staying a little late so I could pick up my car when it was done. The periodic email updates let me know what was going on, and every interaction I had was absolutely friendly and professional. Thank you.
Charles B.
Vehicle Make : Nissan
5 out of 5
11/12/2014
My truck looked good before my accident, but it looks even better now. I am very happy with the job the guys did, and they were very friendly. Thank you Charles B
Karen E.
Vehicle Make : Ford
5 out of 5
10/14/2014
It was the best service. Very friendly staff
Ryan M.
Vehicle Make : Chevrolet
5 out of 5
8/28/2014
We were very happy with the quality of workmanship and the end product! There was an issue with the delivery date but they kept us up to date and were very professional! I will be back if I ever need bodywork done in any of my vehicles. I will also be recommending you if anyone I know asks where the best place to go for bodywork is!!
Douglas M.
Vehicle Make : Chevrolet
5 out of 5
7/22/2014
Excellent customer service from Bob.
Jay B.
Vehicle Make : Honda
5 out of 5
7/15/2014
Very polite fast and affordable
Morris M.
Vehicle Make : Ford
5 out of 5
7/12/2014
Nice and fast only three days, and back on the road thanks a lot job well done
Justin P.
Vehicle Make : Jeep
5 out of 5
7/1/2014
I was very impressed with the friendly atmosphere and loved the quick and excellent work done on my Jeep. I was also appreciative of the rental I was given while my Jeep was being worked on. Travis is very helpful and kept me updated every step of the process.
Julie D.
Vehicle Make : Ford
5 out of 5
6/26/2014
Everyone at ABRA was so friendly and they explained everything so well. My car looks great and I'm happy to have it back! Thanks Matt, Travis & Bob!
Larry B.
Vehicle Make : Buick
5 out of 5
6/20/2014
I have have used abra many times. They do excellent work. Travis is a very good at his job.
Daniel O.
Vehicle Make : Nissan
5 out of 5
6/20/2014
I was completely satisfied with the work they performed on my car. I was also very happy with the way I was treated. I would highly recommend them to anyone.
Willis H.
Vehicle Make : Buick
5 out of 5
5/31/2014
Good people, thanks
Norbert M.
Vehicle Make : Honda
5 out of 5
5/23/2014
Your team provided a more reasonably priced fix and the end result looks very good.
Nicole S.
Vehicle Make : Nissan
3 out of 5
5/13/2014
Took longer than we were originally told
Dal Y.
Vehicle Make : Toyota
5 out of 5
5/12/2014
Very helpful in getting repairs done to vehicle.
Colleen R.
Vehicle Make : Chevrolet
5 out of 5
5/10/2014
I appreciate the service & the desire to have repairs done right!
Kimberly W.
Vehicle Make : Toyota
4 out of 5
5/9/2014
great Customer Service!
David S.
Vehicle Make : Honda
5 out of 5
5/1/2014
Bob was great to work with. Vehicle looks great.
Jacquelyn L.
Vehicle Make : Nissan
4 out of 5
4/22/2014
Thank you
Wallace R..
Vehicle Make : Honda
5 out of 5
4/19/2014
Nice people at Abra. Good communication during job. Good work on vehicle. Left the car sparkling clean.
Elizabeth J.
Vehicle Make : Honda
5 out of 5
4/9/2014
Will never take my vehicles anywhere else! Excellent service and workmanship!
Mary Kay.
Vehicle Make : Chevrolet
5 out of 5
3/28/2014
Very professional and done in a timely manner. Thank you!
Todd W.
Vehicle Make : Suzuki
5 out of 5
3/18/2014
Job well done! Thank YOU
Greg F.
Vehicle Make : Hyundai
5 out of 5
3/1/2014
Had last 3 cars done at ABRA. Very much satisfied eith the work done.
Bryan R.
Vehicle Make : Mercury
5 out of 5
10/31/2013
As always. Fabulous job done by Abra. Ken Lammers and his staff are very helpful and do immpeccable work! Thank you. Looks like brand new.
Elvedina P.
Vehicle Make : Honda
5 out of 5
10/25/2013
excellent service
Connie G.
Vehicle Make : Honda
5 out of 5
10/24/2013
We are not done completely yet one more dent left
William H.
Vehicle Make : Dodge
5 out of 5
10/16/2013
Matt is the one who assisted me. he was very thoughtful to the needs of my vehicle I like to thank him and the staff that helped get me back on the road in a timely fashion.
Greg T.
Vehicle Make : Nissan
1 out of 5
10/14/2013
Car 2013 Nissan Altima was returned trashed!!! Chemical spill ruined front passenger leather seat. Numerous other abrasion stains on back leather seat, headrest, back of seat, inside of door, back dash, and console, scratches on back window and trim, loose bezel fit. Pressure stretch in leather from kneeling on back seat. I have pictures. Please insist on seeing them. I cannot believe our car was returned in such a couldn't care less condition. I am absolutely appalled!! I CANNOT believe anyone would just return someone's car like that. You have done good work for me in the past but this experience has shattered my trust. Truly, I can hardly sleep. I just can't believe it.
Glenn B.
Vehicle Make : Saturn
5 out of 5
10/9/2013
Excellent job very friendly
Kim B.
Vehicle Make : Pontiac
5 out of 5
10/2/2013
Tom did a fantastic job lining everything up. The rest of the staff were wonderful to work with!!!!! I will be back.
Mark L.
Vehicle Make : Honda
5 out of 5
9/29/2013
100% great job! Thanks!
Tom B.
Vehicle Make : Nissan
5 out of 5
8/30/2013
They got my estimate done right away without an appointment. They were very busy. They kept me well informed with the progress via text and phone calls. They were fast. Dropped it off Monday am, picked it up Wednesday pm. They were very friendly. I would recommend them to others.
Nick K.
Vehicle Make : Toyota
5 out of 5
8/9/2013
Awesome customer service.
Tim B.
Vehicle Make : Honda
5 out of 5
8/1/2013
Everything went very smooth, what a great place to have a vehicle repair done right the first time. Thanks Tim
Pansy G.
Vehicle Make : Nissan
5 out of 5
7/30/2013
Thank you for the great job you do!
Delvin M.
Vehicle Make : Ford
5 out of 5
7/26/2013
Extremely happy with Matt.
Ashlee S.
Vehicle Make : Nissan
5 out of 5
7/18/2013
Everyone was very friendly and I appreciated how helpful everyone was. The courtesy drivers are also great!
Karen S.
Vehicle Make : Pontiac
5 out of 5
7/10/2013
Great job. Fast. Car was spotless after repairs.
Lynelle N.
Vehicle Make : Nissan
5 out of 5
7/4/2013
Great service esp. With rental coordination.
Greg D.
Vehicle Make : GMC
5 out of 5
7/4/2013
Thanks for your commitment to service I was very satisfied with the service u gave. Thank you
Dylan W.
Vehicle Make : Nissan
2 out of 5
6/28/2013
I have not used ABRA you are sending texts to the wrong number.
Jason J.
Vehicle Make : Infiniti
5 out of 5
6/28/2013
Great customer service - Matt was fantastic to work with. The shop team did a great job on the vehicle; looks like new again. Much appreciated guys.
Wesley V.
Vehicle Make : Acura
5 out of 5
6/20/2013
Very helpful and polite as well as competent.
Judy C.
Vehicle Make : Honda
5 out of 5
6/15/2013
Staff is very friendly and very helpful and professional !!! Loved my experience there !!
Luanne P.
Vehicle Make : Jeep
5 out of 5
6/12/2013
You guys did an awesome job. I am definitely a satisfied customer. .. Thank so much.
Rebecca M.
Vehicle Make : Honda
5 out of 5
5/24/2013
My van looks beautiful and the folks are really nice.
Jenna K.
Vehicle Make : Chevrolet
2 out of 5
5/11/2013
Repair took a day longer than expected and one of the replacement parts is discolored.
Gary S.
Vehicle Make : Toyota
5 out of 5
5/8/2013
Very well done
Jennifer B.
Vehicle Make : Jeep
5 out of 5
5/8/2013
Thanks everyone!
Deborah S.
Vehicle Make : Ford
5 out of 5
5/2/2013
Abra did an awesome. Travis was wonderful to work with. He is truly an asset to your company!
Ben W.
Vehicle Make : Chevrolet
5 out of 5
4/29/2013
Great customer service! Work was excellent!
Kyle N.
Vehicle Make : Ford
5 out of 5
4/26/2013
the guys at the desk were very friendly and went the extra mile to make sure i was completely satisfied. job well done. keep up the good work.
Brent B.
Vehicle Make : Honda
5 out of 5
4/17/2013
Great job!!!
Matthew S.
Vehicle Make : Honda
5 out of 5
4/17/2013
Great job!
John M.
Vehicle Make : Honda
5 out of 5
4/15/2013
Great job was done. Great customer service and really appreciated that they cleaned the car in and out before we picked it up.
Curt H.
Vehicle Make : Suzuki
5 out of 5
4/13/2013
I would like to thank the guys and gals at your shop. As they did a quick and great job.
Josh S.
Vehicle Make : Mazda
5 out of 5
4/11/2013
Good service good prices
Becky H.
Vehicle Make : Chrysler
5 out of 5
3/31/2013
You did a wonderful job. From when I called to set up the estimate to find out The amount of damage to the time I picked up my car after it wad repaired. I would recommend ABRA to anyone
Ryan O.
Vehicle Make : Chevrolet
5 out of 5
3/23/2013
You did a fantastic job on my truck. It looks better than before the accident.
Gay K.
Vehicle Make : Kia
5 out of 5
3/23/2013
very courteous
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