Shawn was awesome and kept me informed about my car. Excellent customer service. Thanks!
The staff was very friendly and made the experience seamless. My car looks great. I also like the updates via text
The people were very nice and specially the one gentleman that explained by Bill he was very nice and the work on my car was really really good thank you so much for your work that you did
Everyone was so kind and helpful! My car was ready exactly when I was told it would be. AND my car was SO clean! Thank you for your quality work!
The right side window will not go up from the driver's side operation. It was put in the papers to fix it.
the customer service i received was world class. thank you!!
Very polite Kept me up to date on progress
The rear lift gate was replaced and bummer was repaired the vehicle looks brand new. Amazing work!
Great customer service! Thank you
Although I did have a three-week wait to get my car in the shop, once my car was in the repair was fast. they didn't excellent job and everybody was very kind and said hello when I walked in
The process was seamless- from my initial conversation with Sean through picking up the car. Repairs were completed on schedule, my car was clean and shiny in addition to being restored to its pre-'incident' state. I also loved the daily texts with updates.
You exceeded my expectations for the repair! The crew at the Asheville NC shop did a beautiful job repairing my car! I will definitely be back when and if it comes to that! Will spread the word. . .
I was treated with friendly care. I was kept
Up to date on progress and wasn't kept waiting at any time.
It was a pleasant surprise to have my car washed and cleaned
out. I am happy to recommend Abra.. Thank all of you for a
Shawn is a great USAA Appraiser and is great with customer service.
Shawn & the staff was very friendly & professional. The text messages were cute. Fridays text said everything was on schedule & if there was a problem they would call. I waited until 4 on Friday and I called but was told my car would be ready on Monday. Monday i called again around 4 to be told my car would be ready Tuesday. The car looks good but I think the customer service dropped the **** on keeping in toucher by making a simple phone call.
Very happy with all services completed. I had some outside issues that arose a couple of times that delayed me being able to bring my car in for repairs, but Eric and Christie were absolutely amazing with all the help and outstanding customer service they provided!
Professional, customer oriented service and the repair job looks great. Thanks for the great job.