Shaun assisted me throughout the process and he was excellent. Will definitely recommend to friends and family.
Everyone I dealt with at ABRA was friendly and professional! I hope I don't need any more bodywork done for awhile, but if I do, I'll be back at ABRA! Thank you to everyone!!
Terri (spelling) was an amazing communicator. He kept me up to date with all phases of the repair and was extremely informative and professional. The repair itself was amazing. After close inspection I can see no traces of the initial damage. All in all I would give Abra and the team that worked on my car a 10 out of 10!
I was told on many different occasions, that my car was ready going to be called back later to say that they found something I was wrong with it it was going to take longer. The first time wasn't a problem but as the problem persisted it became quite a nuisance. Also I noticed a couple small spots on the front bumper where either the paint or plastic was a little rough.
Seamless process. Excellent communication. Auto looks like new.
Thanks to everyone on the team.
They kept me up to date all the time which helped coordinate with work.The staff is kind courteous and overall just wonderful experience and workmanship.
It took longer than what we were told but the car looks great.
In the 20 days that my vehicle was at Abra I was never once called to notify me of progress or even if it was completed. Each time I had to call and attempt to leave messages for the individual working my case. Generally, I was not called back. I had to call other techs to find out the status of my car after the morning meeting. The time estimate that was given to me was wrong each time and was told by the individual working my case that they didn’t like to “deliver bad news” so they felt that silence was the best option. I was entirely dissatisfied and plan to use a different body shop in the future.
Great job, car looked awesome!
Lack of communication and it took way too long to receive repaired vehicle.
Top job in returning my vehicle to its 8 month old condition. Good job on detailing also.
You did a great job fixing my car . Thanks
It incomplete and there is a huge drip from the paint on n the quarter panel. Like 7 inches long. They’re going to redo it
Shawn was very helpful. He did a good job
Pleased w/ work. Just was surprised it took a week.
We were very pleased. We think the car looks great. Very courteous staff. T
Great and friendly service couldn't be more satisfied with the whole experience thank you
Very good service work looks great
Excellent work, fast repair and courteous service. Especially appreciate how clean the car was inside and out. Thanks.
Did more damage to my car by someone backing into it, took way longer than said, and when i was told it was ready for pick up i spent an hour at the shop because it wasn't.