Thanks for keeping us totally updated on the status of repair.
I would rather explain over a phone calll if you want my answer.
Allie kept me informed of the progress on my car and delivered it on time.
the car looks great. So I am happy with the outcome of the repair. Will use you in the future if needed
Sivonne did a great job getting my truck repaired. Kept me informed on the whole procedure. When I picked up my truck it was washed and clean, inside and out. Very happy with the results, Thank you
My family and I, always brimg our vehicles to NSF for any service and repair. We can always count on Excellent customer service and a Job well done.
Fast and professional, loved it.
The car looks great and Sivone was so helpful. I was kept informed of progress all along the way and got the car back 2 days early. Thank you!
Body shop did an outstanding repair on my vehicle.
Sivon showed great customer service, being up front about expectations dates and gown he would communicate. The job was completed very quickly and I was completely satisfied with the repair. Sivon even took the time to drive my truck closer to the rental car spots. He was really welcoming, however northside needs him to teach the service center what customer service really is. I find it crazy that two functions inside the same dealership can be so opposite. While I had a great experience with the body shop I had a horrific experience with the service center. They were unwillingly to accommodate my needs and had a take it or leave it mentality. This was not the first experience like that so even though I am in the market for a new truck I will changing makes and moving to a Toyota.
Excellent customer service!!
Friendly service and the work was done well in a timely manner
Technical repairs look GREAT!, no issues since picked up. And Sivone, my repair advisor was Excellent at keeping me informed throughout the process. May be the best customer service I’ve ever received.
Very helpful staff and satisfied expectations.
Very friendly and professional staff. Thanks for a job well done.
The team at Northside Ford did an outstanding job on the body of my 2015 For Focus Titanium along with replacing the front windshield.
The team must be doing something right as I have traveled over 4 ****/2 hours away just to gets things done. As I was at Northside Ford, I was talking to a gentleman from Oklahoma and he brought his F-150 to have an adjustment.
Two people traveling all this way, just to use Northside Ford... very impressive.