Liked the text messaging in addition to phone calls to keep us informed of the progress. Made a stressful situation having the accident a lot more relaxing. Thank you.
Very happy! The staff were All so friendly and helpful.
Thank you for the updates and your fine work.
Staff was very friendly and helpful!! Kept me up to date on progress of the car. When I got car back it looked fantastic, like the day I bought it!
Julie and Danielle were fantastic. The whole process was smooth and communication was great. My car got done earlier than originally estimated and it looks better than new!!
Everything looked wonderful! Great job! Feels and looks like a brand new car! Over the top greatful for the customer service and the hard work you guys put into my vehicle. Will definitely recommend! Thank you!????
The staff was very helpful and friendly!
Great job, in a timely fashion, the people there feel like friends. Glad to know they will help in anyway. Need to keep my drivers safe. Anjanette
Great job at a fair price! I was quoted over 2x the price at a dealership so was very happy with Abra!
Customer service was quite good. Impressed with quality detailing of auto interior.
I was very pleased with the repair, and also about the helpful and courteous customer service.
The team at Abra did a fine job at working together to help get my truck back on the road after an accident. I also had them do some additional bodywork not related to the incident. I am very excited and pleased with the quality of the work and that I received a lifetime warranty on all repairs. It feels good to have my truck looking like new again. Thank you very much!
My car looks like it was never damaged at all! Looks great! Love the text updates as well.
Excellent service and knowledable technicians! Will definitely recommend in the future!!
The best of the best!!! Thank you!
Very impressed with your shop and the professionalism of your staff! Car looks great! Thank you!
I was very satisfied with the job done on my Chevy Equinox. From start to finish the team was very professional and friendly. Updates on progress were passed along as needed. Very pleased with Julie Orchard and the team. I would highly recommend ABRA MN Faribault.
Very good people to work with. Thank you.
My truck looks great. Like it never happened. Very happy
They got it right away and did good job. Didn't expect them to clean my car was a nice surprise when inside of car was clean
Arron is amazing always gets the job done right!!!
You did good job thank you very much but you take long time when I have question will call you back.
Awesome service, up to date notifications and a quality product delivered
It was a pleasant experience
My parents had there vehicle there for repair. You guys did such a good job I didn't think of anyone else for the repair. I am very happy with my repair as well. If any repairs are needed in the future I have my place of repair. Thanks again.
The car looks like new, inside and out! Great communication and very easy to work with.. Even helped return my rental car.
Adam did a great job! Adam answered all our questions with a smile. We will use ABRA again.
Done in a timely manner. Friendly and seemingly competent staff.
Quality work done by true professionals!
I really loved the time and effort the technician put in on my repair. Excellent work! I'll be back.
They exceeded my expectations, prompt and courteous service. Can not tell there was any damage. Very happy with results.
The team did a very good job on my 2015 Buick Regal! I would recommend them to anyone!! I was most impressed by the fine detail job they did to it before I came to pick it up!!! Thank you very much!!!!!!!!!
I am glad that I took my vehicle to Abra. They are professional and take customer service seriously. I was always informed of the progress and Julie always greeted me with kindness and great care. I fully recommend Abra!!!
Everyone was very good to work with and the follow up was great.
Vehicle Make : Volkswagen
Everything went about as easily and conveniently as possible, and they even cleaned the interior before giving it back (if I had known, I would have gotten more of the junk out of the backseat!)
Fast service, great job. Julie was great to work with!
This is my second time bringing 2 of my cars in for repair and very satisfied with the good job you guys do thanks for everything ...
I'm thankful for the great job and the amazing job and the time that was done on my car.
Great job. I am totally satisfied.
My truck was fixed quickly and the staff worked with me and accommodations were excellent.
My vehicle looks as good as new! Excellent job and immediate service!
Very impressed with the customer service provided and how quickly the job was taken care of. Thanks so much!
Aaron did a wonderful job working with the uncooperative insurance company. Definitely on the side of the customer, which is always great!
Fabulous experience! The shop manager, Aaron, made sure I was well taken care of. We are friends on FB and after I posted my issue he got in touch with me and asked what he could do to help me out. He made arrangements to pick my car up and took complete care of me. He even started to work with me by letting me know that I will need tires by this winter and that he will work with me on that. I was so impressed! I will recommend this shop to anyone!
you're really professional
The technician did a excellent job! I'm so so happy with my repair. I'll be recommending you shop to others!
The workers did a very nice job on my vehicle. I am very happy
We are very pleased with the high quality of the work and the capable and friendly service.
Thank you so much, you guys did an amazing job. I'll refer people to you guys and if anything ever happens I know who I'll be visiting. Once again thank you. - Amal A
Great job & right on time!
Very polite & friendly & the car looks great.
GOOD JOB TO ALL, AT ABRA AUTO BODY!!!!!!!!!!!!!
Looks great....thanks everyone.
Bob and Deb
They've always done an awesome job on fixing my car, looks brand new like the day I brought it!
Thank you so much for getting my repairs done so quickly.
Excellent customer service and very pleased with the work done. Definitely will be back for any further needs. Job well done people!
From the minute I stepped into the building I was treated very well.The staff was polite and helpful.
Our car was fixed fast and looked amazing. Very pleased with the repairs, but amazed at how quick it was done and the above and beyond of cleaning the interior. I was really appreciative of the updates as well as the personal attention regarding a couple of other unrelated dings in my doors. Everyone is top notch at the Faribault location.
Wonderful job, looks brand new. My car was cleaned inside and out, nice surprise and greatly appreciated.
Awesome job!! Great service!
Julie kept me infomed,kept me updated and went over any and all changes. Her awareness of customer wonderings were met before I could even wonder and it was very considerate. It was finished quickly and presented clean inside and out... very professional and well done. Score 11 out of 10 for over the top above and beyond service. That communication is so key... even that my car was "happy". Thank you! I would not only go back again, but I would recommend to anyone as well. God bless and Merry Christmas.
Excellent service, attention to detail, good communication. Nice job!
Cat looked like New, very happy
Very satisfied with the work and the help given by all at Abra.
My car looks great! I couldn't be more pleased!
Thank you for the positive experience while dealing with negative circumstances!
Excellent service, updates & very helpful and friendly staff! I'd recommend them to anyone! They did a fantastic job in my car! Thanks!
I'm very pleased with how quickly my car was ready. And, I really appreciate how clean it is. Thank you.
Happy with the service and Joleyn is a great service. Rep
Everything was handled smoothly and professionally. Each person I interacted with was friendly, and helpful.
The car looks great. You did a magnificent job. Thank you for the great work. I would definitely come back again if needed.
Really liked Jolayne. She was extremely helpful and patient with all our questions throughout the process. Car looks great!
The team was very professional and efficient, kept me posted on progress and great to work with them.
Excellent job done . Thank you
Jolyne is an asset to your company. She called me periodically to get my maintenance scheduled and was so enjoyable. I rarely get great service anywhere but did get it at ABRA!
The staff was very helpfull and friendly .
I felt the management should of contacted me more to keep me better informed concerning my being able to leave the rental at there shop when I came to pickup my vehicle before I drove over 35 miles to get my vehicle but know one communicated that information and told me what my full cost of my part of the bill was going to be, instead I felt they added hidden charges I felt I was lied too from the very beginning what my cost was going to be!!!!
Kept me informed throughout the process. Friendly and helpful. I appreciate having options versus someone cramming one option at me. Faribault ABRA - keep up the great service and great work!
I was kept informed on the status of my repair.
Quick, easy, and no hassle. Great to deal with.
This was my second vehicle I've had at abra and have had a good experience with each truck. The staff was very knowledgeable and the workmanship was great.
Unbelievable service...especially Jolene...she's a great person
You guys are the best!! I really like how everything was handled, and your technicians are very knowledgable! Repairs were perfect! I'll be Recommending you guys! Thank you again!
Vehicle Make : Volkswagen
Awesome work, great service
Abra es un taller de esperiencia sus trabajadores son de calidad principalmente otero jolayne atiende a los clientescomo se deve de ser se meresen un 10.
youdidavery good job thankyou
All I can say is wow! That Andy is sure a class act!
Thanks to all personal at ABRA auto body the work looks like new.
Everyone was very nice and very helpful, whether we were there in person or called on the phone. I was always kept up to date on the status of my car and it was finished in a timely manner. I am very happy that I chose ABRA and will gladly recommend it to others. Thanks again!
Outstanding customer service!
Jolayne and Sam in faribault were absolutely amazing with the whole process never a question unanswered would highly recommend abra!!!! Never made me feel less when I called always courteous loved the service!!!
They always do a quality job and in a timely manner.
Painless, efficient, friendly process. Fast turnaround. Excellent communication.
Everyone was very friendly and helpful so don't take this the wrong way but I hope to never see you guys again! Sam was awesome so was Julie - I will recommend you guys to anyone else that decides to back into another car.
Exceded my expectations. Wonderful customer service agent. Will recommend to others.
My Impala was done above and beyond expected. Totally satisfied
Above and beyond the service I expected. Very knowledgeable and helpful
The care and quality of service was phenomenal. I couldn't be happier.
Great job on the repairs and very helpful dealing with the insurance companies.
Very fast and courteous staff made for a good experience and took the worry and hassle away.
The job was fast and my car looked almost new.
Professional and courteous staff. Easy to work with.
Very very good job. I am really surprised. Thanks Joann . I will tell friends about it
Vehicle Make : Volkswagen
Excellent service from Abra nice peaple. The text it's a good idea.
Has a great experience was super helpful and work was done great.
Aaron and Julie at the Faribault abra were great. Aaron really gave me peace of mind in my decision to have my autobody work done there. Great customer service and very knowledgeable.
Love that you clean the car inside and out. Very impressed!!
Your staff was great and helped in anyway they could I will be returning anytime I need repairs
Thanks for the prompt friendly service.
Friendly people, kept me updated.
I worked with Jolayne O at the faribo branch. She was great at explaining my damage and keeping me updated on repairs. Will definitely recommend abra to others.
Jolayne was super nice and helpful. Everything that was worked on looks great. The updated texts were nice. Having the inside of my car being completely detailed was a nice bonus. Thats like a 60 value right there, and you guys did it for free. Love abra in faribault. I'm definitely going to you guys again and referring to friends. Thanks again
Thank you did a great job I will be recommending you.????????????????????
They did a great job and kept me informed along the way. It was completed in s timely matter
Vehicle Make : Volkswagen
I am absolutely thrilled with the work you did on my car. The entire experience was as good as hitting a deer could be haha. Jolene did a fantastic job communicating with me at all times. I also really appreciated the access to a loaner car. It helped a lot. I will recommend you to all my friends.
We've used your business in the past and had great results. This time was no different. We will recommend your shop to our friends and family. Van and Shari Bulow
Everything was great! My car looks brand new. Everyone made the process as simple and quick as possible. Customer service and the work was a 5/5! Shout out to Aaron and his crew for doing a fantastic job!
They did a great job I was very appreciative of the complimentary loaner vehicle I would have had to pay for a rental car otherwise. Thanks for getting me back into my car quickly! Kendra
great service great product and friendly people
Everyone was so helpful and easy to work with...thank you!
Excellent customer service. Excellent repair service. Wonderful experience. Thank you
Great job, team! Thanks for making your top quality repairs so simple for us.
Thank you so much for being so accommodating during a situation that was very stressful for our family. Your kindness and helpfulness was greatly appreciated.
Awesome job guys. Thanks for putting up with me and my Kia withdrawals
very friendly and professional and what a great repair job. well done
Courteous and quick service, thanks!
all the staff was extremely helpful, friendly and made it worth the drive I had to make to Faribault. I was pleasantly surprised at how quickly my car was completed. it was also an extra bonus to have them clean it inside and out!
Perfect job and completed on time
Excellent job and professional staff. Very satisfied..thanks
Took much less time than I expected. They also cleaned my car nicely which was a pleasant surprise.
Wowza!:) better than expected... And ahead of schedule!
....And a great rental car!
Angie was absolutely fantastic. ..from my initial phone call till delivery, she was pleasant and engaging.
Vehicle Make : Volkswagen
Aaron and Angie are awesome!!! You guys rock!! Thank you so much! You both deserve a raise! ;)
I really appreciated the text messages and phone calls. The work looks great!!! I'm so glad to get back my car and that it looks so good.
Abra did a fantastic job getting the car done and keeping us informed by text messaging. We had a small issue when we picked up the vehicle, but Aaron set things straight. Thanks for a great job.
Angie was amazing through the process. Impressed with the guy who discovered the **** bearing issue too! Good job tech!
Aaron was very nice and helpful to work with.
Aaron and his team went above and beyond to ensure both vehicles were repaired to their original state. Communication was consistent and clear and the work was done flawlessly. I will recommend this shop to my network!
Aaron did a great job with the whole experience.
I was very happy to see my car looked great inside and out. Great work to all that worked on it .
Great service and great work. Very pleased.
Outstanding customer service, I highly recommend abra auto body.
Abra went above and beyond what I expected. I can't say enough how satisfied I am.
The Faribault staff was wonderful with updating me and making sure I got my car back in time to leave town for vacation!
I was very happy of how smooth everything went. I was kept informed and my only complaint was with the rent-a-car. Not sure I would use Enterprise again. This had nothing to do with ABRA service.
Abra auto body of faribault did a wonderful job on my 2003 dodge ram. I was vee impressed with the finished box. Aaron and his staff were very helpful and knowlegable and the process. I will be recommending the to other people that are looking to have work done on there vehicles.
Excellent customer service, got my car in right away, had a loaner vehicle for me to use. I was informed at all times as to what was happening as well. Good experience all around.
Vehicle Make : Volkswagen
As always the staff at the faribault location did an awesome job .
Very helpful and nice staff
Great work, great customer service and great teamwork with my insurance company! Thank you for making this a painless experience!
I have always had excellent service and repairs done here! Top notch!
The Jeep looks great! I'm very happy with the results and the service!
We had a vacation planned for Saturday the 14th of September and the work was done in time for us to leave. And the car looked great. Thanks!
My truck looked like new when finished.
They were great to work with and understood my situation and were willing to work with me.
Vehicle Make : Volkswagen
You guys are the best! Keep smiling!
Car repair made easy. Thanks
Easy to work with. Very professional people. Nice job.
Abra was a Great choice to help with my car! I'd definitely recommend!
Very smooth and painless process. Did a great job coordinating w/ the insurance and rental car companies.
What a terrific job done by the staff. Very cordial and willing to go the extra mile to get the job done. Will and have recommended them to others.
After less-than-helpful 'customer service' from other large retail companies recently, it was such a pleasant surprise and experience dealing with both the ABRA staff in Faribault, Minnesota and with the Hartford Insurance Group. You have made an otherwise stressful experience as stress-free as one could ever expect. Thank you so very much! Charles and Charlotte Schwartz
The repairs made to our 2010 Toyota Highlander were absolutely perfect. But what has over-the-top was how clean it was when we picked it up. I don't thing it was that clean when we bought it!
I did not get as many texts as I thought I was going to but the work was done in the time frame they set in the beginning and I love the work they did.
Fast service and great work.