You guys kept me informed as to the status of repairs, y'all helped me out with a car rental and all your employees that I came into contact with were REALLY NICE!
Thank you for your hard work,
I've noticed some minor blemishes in the paint job. Time will tell how it holds up. Service also took longer and ended up costing more than estimated.
Vehicle Make : Volkswagen
Everyone at ABRA was extremely helpful and got the job done really well! Customer service is the best one I've ever dealt with! Also when I had to come back for a different situation they made me feel welcome and took care of me right away and even went the extra step to make sure I was satisfied and stress free! Best best auto body shop I've been to!
Pleasure dealing with Rick and Ann Very fair and superb workmanship
I also have commitments to ahold and schedules as a small business owner so being told to come at end of day and then not done and MY truck sitting there running for no apparent reason was unsatisfactory to me personally i DONT play these games!
I had a rear bumper collision and the job was superior! Looks like. Othing happened and my car came back cleaner than when I had left it. I appreciate the service.
It's been a pleasure working with you. My ride looks great.
Your estimator Justin was very helpful and knowledgeable throughout the whole process. I am really happy with the work done and would recommend you to everyone I know for body work. Thank you for making my car look like it's brand new.
Outstanding service friendly staff and amazing work! I'm very impressed with the work they do and in a very timely manner. I will recommend ABRA to all of my friends and family. Rick was especially helpful and very professional.
The needed car part was not ordered in time to make sure it was there for my scheduled appointment. I was quoted that it would take two days for the service but because the piece was not there it took four business days. Also when I went to pick up my vehicle I had to wait because it was not ready. I thought communication lacked from The company. On a positive note I was very pleased with my initial meeting regarding the estimate. They were prepared for me and the meeting did not take long at all. Also when I dropped off my vehicle for service I was pleasantly pleased that my rental car was waiting and ready to go.
Well done in all aspects!!
I was impressed with the service...such friendly people, made me feel like they knew me forever! Kept me up on progress. I will definitely refer your services!!! Thank you!!!
If There Are Supplemental Costs Added Beyond The estimate, Let The Customer Know As Well. Otherwise, Great Job!!!
good job! Done as promised.
It was done good and in a timely manner, updates were very helpful to know when to expect the vehicle to be completed.
Job well done. Thank you!
Great people, great work, will use them again but not soon, I hope.
Beyond my expectations, thank you.
Treated like a queen. Very professonal and upfront on all things. In on Wednesday am and back by Friday am. I will definitely use them again if needed and will also recommend ABRA to friends and family. Prices were spot on. Appreciated the texts for updates on progress. Thanks ABRA and your team!!
Excellent customer service with quick and high quality repairs!!
It was a totally great experience. Justin kept me informed of the progress on my car. The work performed was perfect. I will recommend them to friends.
I am very pleased with the repair of my car and the employees were very helpful and courteous. The repair was done in a timely manner and I was impressed by how I was kept informed about the status of my car. I would recommend ABRA to others. Thank you very much.
Looks good very timely and smooth
My service was top notch and I was completely happy with my repairs! 10/10 recommend!
The communication was excellent
I was thoroughly impressed with the work done and the staff seemed knowledgeable as well as happy and friendly. Although if I could have been given a better time frame estimate I would have gotten a rental. But yes very good work.
The customer service is outstanding and the work on my vehicle excellence. A good experience. Thank you.
I loved how Abra called me often to let me know how my repairs were coming. And I was so pleased with my final product!! They did a fabulous job!
Being my first accident in my brand new car none the less, I was pretty shook up about the hole situation. So to have such a calm and professional, organized crew ment the world to me. From the minute I got there with my damaged Ford edge me and my car were treated with the upmost urgency. The same proffesionalizm and urgency was present the hole time she was being repaired. Constant updates. Friendly crew. Towards the end there was a hang up in my wiring only a couple days. But it's been weeks with no car for me. Since the day of the crash. Acknowledging my struggle I was promptly put into a very nice Curtousy car. It was a life saver. Even with my car done just two days later. Great job. Truly a great job.
Thanks for your patience.
The staff were all very courteous and helpful! They did a beautiful job on my car!
The service was top notch and exceeded expectations. I will definitely be recommending Abra Auto Body & Glass to my Family and friends.
Repair was done in a very timley fashion. Thanks for your help.
They were great. Pointed out that some paint on my car wasn't buffed and they took it right back in and did it while I was there. Will go back if I need them
Everyone at the office was very friendly and great group of people
Everyone kept me well informed with the progress of my repair and I really appreciated it. They were easy to contact and answered any questions I had. They made it a very easy process for me and my vehicle looks great.
It took much longer than anticipated
Amazing service and impeccable work!
You guys did an excellent job. Thank you
I believe his name was Justin, very nice and helpful.
Thanks for all the help. It took a little longer than
anticipated due to Abra not having any rental vehicles
However once in the shop their updates with texts
and phone calls were great. The work they did was
very good, and the customer service was fantastic.
The peace of mind knowing they guarantee their work
is also a welcomed change. I do thank them.
Everyone at this shop were very courteous and knowledgeable about the jobs they were doing
Great service and very friendly and professional staff.
Miguel was so warm and considerate to me. He made me feel appreciated. Jason, who initially helped me was very nice and thorough with details towards the repair process. Everyone was good to us and I would come back in a heartbeat.
We are very satisfied with Abra and plan on using them for any future needs. You do a great job and go above and beyond what is required. Thanks for all the extra time and updates.
Only problem was took day off work to get car fixed, the person that scheduled the appt didn't tell anyone and parts weren't ordered. Very busy at Work. Had to stop and get parts and put them on myself drivers side mirror 2016 Mazda 6. Hope I never need you services again, but if something happens. I will be back
Was definitely a job well done! Everyone I dealt with from day **** were some of the most pleasant people I have dealt with and will continue to do so. Thank's again to a satisfied customer that there are still businesses out there that actually care!
Thanks for making everything so easy! Everyone was very kind and helpful!
Your receptionist when I first called was rude to me, promised to call and never did. After a week I called again and spoke to someone else who was very helpful. Then the same woman called me to tell me my truck was ready, but she left a message that was very confusing. She stated that she was not sure if she had called before but just in case she had not she was calling again. The work that was done on my truck is great. Thank you.
Excellent communication from start to finish of the repairs to my vehicle. Jason was an excellent representative for Abra, professional at all times and very helpful.
The service was good and good customer service
It was my first experience with a auto body repair. They made everything effortless. I was sent there by a friend & I will send my friends also. I did like the updates or took away the unkmown. Thanks so very very much.
It was great since the day I got to the shop. Rick was attentive to what I needed and went out of his way to make it possible keep me up to date and let me know how the repairs are going great customer service the work done on the vehicle shows that you have a great team.the body shop guys probably get overlooked because as a customer we do not get to see who is actually doing the work overall I know everyone needs to come together to make the customer have the best experience at your place of business and you have found the right group of guys to make that happen.
Excellent customer service from start to finish
Love the results on my car
I am very pleased with the work that was done on my car
Prompt service and very friendly staff. A big THANK YOU to Rick C
I will recommend your services to everyone
Abra is the king of Sioux city
Everyone was intent on excellence in workmanship and customer satisfaction. I don't think either could have been done better.
A1 customer service. Customer satisfaction is always first. Would highly recommend to friends and family. Job well done!
Thanks for fixing the paint
excellent service. I am very satisfied with all the work that was done. I would highly recommend Abra to anyone who needs body repair to their vehicle.
I'm a first time customer, it was A great experience I would recommend everyone to use them Rick was an excellent repair man to work with. Customer service was great. Did a great job of getting my car in and out.
My experience both times has been far beyond expectations. Thanks again. Jason and the cleaning crew were exceptional.
Took to long and part was missing on car
Done on time and looks great. Love the guarantee to back up the work.
Wonderful job! Everyone was great to work with!
Vehicle Make : Volkswagen
Best body shop in town!
Very helpful and professional. Would definitely recommend Abra!
Jason was excellent in helping me get my truck in and out. helped with the insurance claim. I was extremely satisfied with the whole experience. The work looks excellent. If I have any body work in the future I will probably be returning my business to you guys
Repairs were not complete. My vehicle is left with damages.
Jason kept very good communication with me.
Nice job! Kept me informed of progress and completed on schedule.
Good job the window works great and you even cleaned it haha good job and you even got me a deal and saved me some money
Fast service. Great communication from Abra. Excellent job!
Rick and team did a great job! We had a couple special request concerning pickup, they accommodated without any issues.
A mistake was made, but fixed so all is well with me.
Thanks guys for the great work. I appreciate your timeliness and hospitality.
Excellent job. Will use your company again in the future
Vehicle Make : Mitsubishi
Nice folks to work with. Repairs and cleanup very well done.
I appreciated how Rick and Justin helped me with the other person's insurance to get my car repaired. Whenever there was a question, they were willing to help get the answer in a professional manner. In addition, they were very personable. I was more than "just another customer", I was a person. That's a quality that I would cause me to recommend Abra of Sioux City to a friend!
Thanks for being there when I needed someone.
Jason went above & beyond expectations to have my truck done. I was really impressed by his efforts. It was my first time working with this company & I will definitely use them again & highly recommend them to anyone needing a repair. Thanks guys for the great service & exceptional care of me & my truck.
Very professional. Appreciated the updates. Finished ahead of anticipated schedule & looks great! Thank you!
They were great to work with . very nice people
My heater does not work. My radiator was not completely filled with antifreeze. My car interior stinks terribly. The smell hit me when I opened the door. I will be contacting my insurance company so that Abra can make this right.
Only issue encountered was that they never called when the parts arrived after being on back order. We finally called after 4 or 5 weeks and found out parts had been in for awhile
Great team great management very friendly and easy going give it a 10
Great customer service and job well done.
Great communication and extremely friendly group of employees!
The work was done well and the car delivered very clean. However they kept it for two entire days-seemed excessive.
The staff is amazing there ! Always nice and willing to help ! Used them twice and will continue to in the future !
Great job keeping me posted on work and well done
This is our fourth experience with your shop & we have always been very pleased with your service. Everyone there is very friendly & helpful & you have always done excellent work each & every time! Thank you Ann & Jason!! Heather ****
Looks very nice, very good work.
ABRA did a great job kept me posted. ????
Customer service was fantastic! I am very pleased with how smooth the process was, and with the outcome of my car ????????
Great team to work with. They were very friendly and accommodating!
Vehicle Make : Mitsubishi
Great job. Kept me in there loop during the whole process, with phone calls and text messages. Very polite and helpful.
The ABRA team went beyond expectations. excellent service
Top notch work and services! Thank you!
Best auto body shop in Sioux city
My GMC Yukon was repaired on time and the work they did on it was perfect. I am 100% satisfied.
Great group of guys. Did a wonderful job!
Jason was most helpful and expedited the ordering of the part and repairs. I would definitely recommend ABRA and would refer them to Jason. Thank You
Jason was great. He explained how it was supposed to happen and followed through with updates every day. Also the car looks great!
Thank you so much for turning a bad situation into a good one
Best experience I have ever had from a body shop. They keep me informed every step of the way and understood how bad I needed my car back. They came thru with everything said either on time or sooner. Great people!!!
I had great service working with you guys. I give you guys 10 stars and will definitely recommend you to friends and family!
Fast and courteous service. Everything was explained well. Very happy with the repair.
Everyone was awesome. Justin Eberly was very professional, helpful with any concerns that I had and help me know that my car was in good hands. Thanks
You kept us informed on repairs. Repairs looked great and friendly service.
Rick is very personable and made the experience a great one . Chris Voss and his team did a wonderful job. Looks as good as new!
Justin Eberly was super awesome! When they didn't have my reservation set up for a rental car, he called to double check that they were able to get me a vehicle! I liked the picture updates that was nice to see! And the driver who took me to the rental was very nice as well and carried the car seat to and from the cars for me! Good customer service!
We have had a couple of cars taken care of by Abra, always great job.
Abra repaired a very large dent in a work of ours. Rick the manger made sure that he gave an affordable quote. Once he got the job to fix the damage Rick kept me informed of the progress and made sure that the work was done in a timely manger. What a great experience. In my line of work I get a lot of promises that aren't kept but Abra did thanks.
I have always had good results & was always treated well by Abra. I am satisfied.
Very knowledgeable and good to deal with. Would highly recommend.
Was just a little concerned with my back right window not working. But other than that the repair looks awesome. Thanks!
Excellent customer service. Kept us updated as to progress. Work was excellent - truck looks like new. All staff members were knowledgeable and polite. We are very happy with ABRA's work.
We would recommend ABRA to any one we know.
I am so very pleased ditch everyone I came in contact with. It was a surprise that the GM called to check on things. I got fast service and very surprised that there was no line to get service due to the fact how I was treated should be line out the door. Funny how some business have the talent and done don't and there still get customers. I truly love everything about my experience never thought o would say that who likes to wreck there cat but you all made it a good experience thank you and God bless.
Very efficient and easy to work with.
Justin communicated with me on a daily basis and was always very professional.
Nice guys with great service!
Got me vehicle back. Drove it 100 miles and lost all **** fluid. They replaced the **** cooler but not correctly. Stranded 100 miles away waiting for a ride back home.
Had a chip in my windshield it was repaired right the first time an in a bery timely manner and a great price
I am extremely satisfied with the service and quality of the work Abra has provided me.
We're amazing and flexible to meet our needs! Highly recommend!!!
Great company and even greater people!
Manager Rick made us feel very welcome and took great care of us by going out of his way to make sure this difficult experience felt lesst frustrating
They did a very good job, and I'm very well satisfied with the work.
Jose did a fabulous job making sure that all the damage was repaired to the best of his ability and was a great mechanic to work with. Justin was amazing by always keeping us up to date and making sure all of our questions and needs were met. Thank you for your hard work... our car looks emaculate.!! Will definitely recommend your shop.
Justin was a great ear. O told him of some prior experiences and he made me feel heard and the techs eliminated my woes. The paint was matched very well and whenever there were issues I was kept informed. A minor adjusent had to be made after I got my truck back and it was quick and was fixed once it was known that there was an issue. I have other vehicles that need some TLC and I will be taking them here.
Everyone was very professional and explained to detail the process. Thank y'all
Everyone I spoke with was very positive and kept me informed with how the work on my car was progressing. I picked up the car today and it looks great!
Great job; courteous, efficient, and exceeded expectations.
You guys did a great job keeping us informed. Thank you.
Justin Eberly was professional, courteous and kept me well informed on the progress of my car. It was a great experience and I will recommend to friends. This business is an asset to Sioux City!
They did an excelkent and fast job
EXCEPTIONAL service and my car was perfection. I would definitely use them again and will recommend them
Professional service, upfront and honest. Quality job, no complaints.
Your customer service was good. When I got my car home and was able to look at it in the light there was a dent and chip on the inside frame of the driver door that was not there when I brought the car in. My driver door was unable to be opened after the accident so that would have been hard to assess but that was not there prior to the accident. almost looked like something. Was dropped on the floor of the door frame during the repair. It is quite noticeable and my car is only a few months old so i would want it all repaired. I'm hoping someone calls me as I can see how this could have been overlooked.
My experience was fantastic! The crew did an awesome job! The service was excellent!
Justin was very helpful and accommodating to our particular situation. Thank you so much for making an inconvenient situation much more manageable. We will definitely come back to ABRA again and will highly recommend to friends, family and coworkers.
I loved the frequent updates. It really made me feel like I was part of the loop. Everyone I spoke with was friendly and helped make a difficult situation easier. Thanks!
I appreciated the professional, yet friendly, customer service I received at Abra. It was easy to schedule a time to have the maintenance done on my vehicle, I received periodic updates (both via text and personally) and the it was completed expeditiously. I was extremely impressed with the overall service and have shared with family and friends. I will be sure to state my satisfication to my auto insurer, since they referred Abra when I made the claim. Two thumbs up!
Kept us informed as to how the repairs were going and how long it took
The folks at Abra Auto Body in Sioux City at great people. Enjoyed my repair experience.
Mirror not completely fixed when picked.up. still waiting for someone to call me back about it
Jason was very helpful and communicated excellently.
the repairs were timely and well done
Looks great. Thank you all!That's
Everything was perfect. I was being informed all through the process. I was getting pictures of the process which was pretty cool. The whole Abra team was nice and help every time I walked through the door.
We are impressed with work quality and the whole repair experience.
Thanks so much for a job well done.
Barry & Joan Ratley
I was amazed how great it looked
Very nice service great customer service
Very good service. Kept me updated. Was happy with work.
The staff really made me feel my time was far more important than theirs. In addition I let Rick know how the spray on bedliner is intended as Christmas present & surprise. Rick and the staff at Abra did all they could to get the work done in a professional and timely manner. Everyone deserves credit, not just those that have a desk, but they are on the frontline. Thank you!
Ricky was a very good salesman on your bedliners and answered all my questions and was nice to deal with
Did an awesome job in a timely manner. Will recommend to everyone
You guys are the best! So professional yet friendly. Thank you for being such an awesome resource
Very well satisfied,Rick an his guys went above and beyond. I will highly recommended Abra to my family, fiends, and colleagues
Thank you Abra!
Great work done at a great price and easy to work with my auto insurance
it looks like a new 2003 Impala. very pleased with the outcome of this job
I think the whole team did a excellent job on
My Chrysler and went well beyond their duties and expectations. I would strongly recommend Abra auto body to anyone and everyone.
Rick and team did a great job.
I worked with Rick everything went great.
I was suprised how fast the car got completed. The price was also right where we needed to be to get the car repaired. Nice job !
Under promise and over deliver! Body work was fantastic. Paintless dent removal for some extensive hail damag, and as far as I can tell they didn't miss a single one. I also asked for a little paint touch up when I dropped the car off. They completely detailed the exterior with a good buff that masked most scratches. They even did a bit of an interior detailing. Didn't expect this considering the messy state in which I left them the car.
This is the second time I've had the pleasure of allowing abra to work on a car. For any future glass or body repair there is no doubt in my mind I'll be calling abra to do the dirty work!
Over all completely satisfied. These guys go above and beyond!
Outstanding service from start to finish. Thanks to Rick and all the crew for doing such a great job!
Loved that I was kept in the loop with everything that was happening with my car
Tell everyone they did a great job!