All repairs were done in a timely manner. I'm thrilled that the hatch was replaced instead of repaired.
Completed on time. Car looks like new which it is, having only 2,000 miles
on it. Service manager great to work with.
Karla did a great job of keeping us informed!
Josh and Carla are amazing. The text and email updates are awesome! The quality of work is also a bonus. Can't tell my car was even in a ln accident. Thank you Abra and Toyota of Muscatine
Great job by you guys. Class A outfit. Glad state farm said go to u guys. Marty D
Thank you Josh from ABRA Muscatine, IA for going above and beyond and getting my car repaired by getting my insurance claim reopened. Thanks so much for the great personal service.
I think they did a great job with my car. I was surprised when I seen it was even vacuumed and washed. I give them the highest ranking Jason was great. He kept me informed the entire day. I thought that was great service.
A service, kept me informed every step of the way, looks better than new!
Liked the updates throughout the process
By far the best in customer service. Highly recommend. Truly can not say enough of the professional and friendly service I received the whole way through process.The updates with pictures, wonderful idea, it allows them to do there job without having to stop to answer phone questions.BRAVO!Will always recommend. Thank you.
Josh and Carla are absolutely excellent to work with and the repair is always first class
The best service and Carla kept me up to date every day. I will let everyone I know Abra is where to go for body work
Josh was very effective in documenting our damage and preparing an accurate repair cost. With that information we had no problem getting repair authorization from USAA. ABRA Muscatine did a great repair job. Thanks so much!
Very good people, great experience.
Excellent service from all the staff !
Very quick service for us that have distance
To come & tight schedules.
Many Thanks! Charlie Renaudo
Josh was excellent. He went above and beyond satisfaction of customer service.
Carla was great. Explained everything very clearly and kept me apprised every step of the process .
The service I received was excellent.
Josh was excellent. He kept me up to date with the progress of the repairs daily. He was prompt in getting an estimate done and sent to my insurance. Over all would recommend Abra to friends and family. The work done was excellent. The paint match was perfect. The voodoo blue seems like it would be very hard to match. Very hard to tell on the inside where the new inner fender and radiator braces was welded in.
Job well done thanks guys
Awesome job...thank you so much to all involved !!! All your efforts are/were deeply appreciated !!! Robyn
The crew at ABRA are awesome. They did an outstanding job from the estimate to the completion of work and the delivery of the vehicle. I would recommend this team to anyone to have their vehicle repaired. Thank you,
John P Biondo
I qppreciate the quality of work and the ease of the whole process of having the car repaired.
Very friendly and accommodating staff, super fast service!
As always, Abra did a FANTASTIC job. My vehicle looks like new. Highly recommend Abra for all your body and glass needs!
The process to get me truck fixed was very efficient. The people were very friendly and helpful.
You got the job done fast and complete. It's wonderful to have my baby back looking beautiful.
Car looks great. Everything was done as and when expected. No added costs, other than what was agreed upon and really appreciated the use of a car while mine was being repaired. You do a great job of making a hassle very bearable. Thank you!!
Carla is wonderful to work with. She is just a genuinely great person.
Work was done extremely quick and with superior quality. All work was completed when promised and no return visit was needed. Thank you!!
So fast and very good service!!
Carla Orr was wonderful and so accommodating
They got my work done so fast and it looked great!! Thanks!!
I appreciate the work being done well and on time.
Absolutely outstanding customer service. You could not ask for better ambassador for your company than Carla.
I was well taken care of in a timely manner . My windshield looks great and would recommend to anyone.
Completely satisfied. Great response and delivery along w/ what appears to be excellent quality of work.
Carla Orr was prompt in her estimate an detail to the insurance company which allowed her to turn the job around in record time. She has a great sense of the job to be done an a personality that leaves the customer comfortable in their work. Would highly recommend this shop. Thanks
Everyone was very friendly and the repair was well done!
It couldn't have been a better experience. It was quick & easy, and I was given excellent customer service. The work was superb. Everyone there went above & beyond my expectations. I would recommend Abra & Toyota to everyone.
Wonderful at keeping me up to date on the status of the repair. Great communication, pleasant to deal with, and excellent work on the repair
Very professional service and appreciated the communications on the repair progression. Definitely will recommend your services to friends and colleagues
They did an excellent job
Great job!! Fast service!!
Great communication and great service
Awesome job. Car looks amazing!
I will certainly use word of mouth to let people know about ABRA and what a fantastic experience I had in the process of having my dream car repaired. However, a visual, like an eye-catching sign might help people like me become more aware of your awesome business located at Toyota since there is no obvious name association with Toyota. At any rate, this experience was the best I've ever had with respect to duration and quality of automotive repair!!
I did have trouble starting the vehicle when I picked it up because the battery must have drained down during the repair work.
I was very pleased to get a call from ABRA this past Friday stating my car was done!
This was even with thanksgiving and the hold up with insurance approval.
Car looks great, thank you!
Great job the car looks great too
I appreciated how quickly my car was repaired. Thank you also for loaning me a car!!! What a great first experience! Blessings to you for a wonderful Holiday season.
What a great group of people.
My car looks like a brand new one. You did a great job.
Josh in the crew did an outstanding job of communication through the process of the repair and also the repair itself it is phenomenal I am very thankful for your services A
Thanks for doing a good job
Very professional and prompt service.
Carla &Josh were great to work with will diffently recommend to all my friends.
Very happy with the work that was done and the text messages letting me know of the progress was awesome.
The best customer service I could ask for. Definitely a 5 Star Operation.
Carla was great at explaining everything clear to me as to what I would get in the repair.
Bear communications I have ever had while a car was being repaired. Pictures were an added bonus. I give Abra a 10!
Fixed quickly. And happy with my car being detailed. Unexpected.
I was very satisfied with the friendly and super fast service!
I was happy for all the updates and the pictures. I would definitely take my vehicle there to be fixed if it needed it again and I will also let others know what a great place it is.
it could not have been better!
Car looked great! Everyone did a great job! Thank you all!
Josh was very helpful thru this whoke process
Karla was very helpful in answering questions about the process and keeping me updated since I needed my car before I left the state for the summer.
I would advise to make sure that the inside areas where workers were was dusted or cleaned. It wasn't anything bad just a lot of dust in the areas by the passenger seat area that wasn't there beforehand. Leaving it as clean as it was left would be great. Overall I had a wonderful experience because of how fast and effective the work was done!
The actual work/ repair on my car very well done. The people I encountered at Abra very curtious, friendly an knowledgeable about the repair,a A for work done an A for the staff.
If was excellent! So fast and easy! Highly recommended
Friendly fast and professional service.
Great people and experience .
Very happy, Treated great, fast and very professional. Thank you. Kevin an Mary Ann.
the repairs went very quickly and it was done to my liking
The repair was done quickly and the work was excellent and My wife and I was treated great.
Friendly, helpful, excellent experience!!
I was informed of the progress of my vehicle, including a one day delay when the bumper cover needed to be repainted. The van looks as good as new and I am super happy!
Josh and Carla did a great job.
Excellent job by all! Thanks Shelly
Excellent work and car back ahead of time
Thank you! It looks great.
Great personnel,very great to work with
There was nothing wrong with it but now it don't line up and come completely off which it never did that before
Carla Orr did a great job keeping me informed of the progress and explaining everything to me. She also went the extra mile in helping me to return my rental car. So far I don't have any complaints about the actual work done. Hopefully I don't need an auto repair shop again, but if I do then Abra will be at the top of my list.
My car looks great! Thank you...
Super fast service, did all the dealing with the insurance and car looks great
I'm very satisfied with the care abra out into repairing my car. Also I really like the text updates in how my car is coming along.
all of my questions and concerns were taken very serious and answered asap. a job very well done. thank you!
My repair was very short notice, no appointment, just walked in, and had me taken care of in 30 minutes! Thank you.
Great communication and customer service all across the board! Highly recommended!!
Whoever replaced my windshield gouged deep cuts into my dash. I also have a hair stuck into the paint. I reported this today and they said the will make it right. Otherwise very nice.
It took a month but it is now repaired and correctly.
Good people to work with. Always enjoy the folks there.
Needs some buffing. May of missed an area check with Toyota tomorrow. All in all pretty satisfied.
This is the 4th time since July 2012 that I have had to have body work/repairs done due to no-fault accidents. My luck has bee frustrating to say the least! the folks at ABRA have made it easy for me to take my car in, get a loaner, and get my car back looking great! Special thanks to CARLA, shop manager, who is AWESOME!!!!
Easy to work with. Very accommodating. Friendly staff. Great work done on it.
I appreciated the periodic updates and everyone was great to work with!! My van is as good as new!
The body work looks very good and well done. "Carla Orr" was super and made the whole experience a pleasant one. She deserves a huge thank you for being so helpful and for making it happen quickly too.
Thanks for completing the repairs in a timely fashion. It was convenient and easy to get the repairs done when you said they would be .... Thanks!
My car looks great. I appreciated the work!
The auto body manager was awesome best customer service ever. Would definitely go back