There was miscommunication from Ryan who was my point of contact from Abra. He was not courteous and respectful at times. Car was held for extra week for just diagnosis which could have been worked in 2-3 days, during this extra week there was no communication on what’s the progress with repair.
Everything on the outside looks great but I noticed some minor damage to the inside door lining which was not there before. Maybe it's because the door was replaced or it was damaged when they were refitting the panels. No big deal
Butch was great. It’s the 2nd time we’ve used you in 2 months!
Everything was smooth and I was kept updated throughout the whole process
Great customer service. Never had to wonder how things were going because they always kept us informed. A great surprise was my car was returned cleaner on the inside and out than when I dropped it off. Thank you!
Vehicle Make : Volkswagen
Great work done and Butch was great at communicating the progress
Nicely done and very friendly.
Easy to schedule, professional, timely, and great workmanship.
Abra did a great job as usual! Friendly, professional, and efficient.
Butch has been great to work with. Thanks Butch
They did a fantastic job, kept in contact, finished my car on time and made the process very easy for me.
Vehicle Make : Mitsubishi
Outstanding, professional, friendly service. Excellent communication both in person and via text and phone. When I took my car in it was filthy from driving in snow and slush. When I picked it up it was shining and clean outside and in.
Brian was awesome!! Great customer service!!
Exceptional work; excellent customer service! I am VERY satisfied!
Ryan Hol is such a great employee with his customer facing attitude and communication. We have used ABRA a number of times and the service, quality and communication is always top notch. Seamless !!!
Thank you so much ! You guy do very good job